Rock River Block Ford Kia
Rockford, IL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Had a awesome deal Paul lenient put a good deal together I would recommend him just ask for paul lepien also the stuff is good I would buy again Paul lenient put a good deal together I would recommend him just ask for paul lepien also the stuff is good I would buy again More
Wonderful customer service Earnest is a wonderful salesman. He worked hard to find me the perfect car and also got me a great deal on my new vehicle. All the staff there was ver Earnest is a wonderful salesman. He worked hard to find me the perfect car and also got me a great deal on my new vehicle. All the staff there was very friendly. More
Great Sales Rep If you visit this dealership, I highly recommend working with Mitch! He's very upfront throughout the process and goes above and beyond to make you fe If you visit this dealership, I highly recommend working with Mitch! He's very upfront throughout the process and goes above and beyond to make you feel comfortable. I greatly appreciate his sincerity and will most definitely be returning to him for our next car. More
Mitch Comes Through Again And Again As we all know the city of Rockford has some seriously stupid issues with the construction and roads. I was driving to work as normal through the rain As we all know the city of Rockford has some seriously stupid issues with the construction and roads. I was driving to work as normal through the rain and what I thought was a puddle turned out to be a pothole that was roughly two feet deep. My car had blown a tire and rim busted. I called Kia and they sent a tow truck immediately and that was great. Then when I get the phone call for the damage report it was a lot more than I thought it would be. Unless you contact Mitch Edler and he comes through in the clutches. Long story short I walked out not owing anything and extremely pleased I purchased a car here. More
I knew what I wanted and they made it happen. I met with Mitch at the KIA dealer. First meeting I wanted to go over the options that were available for me. Walked out with an idea of the outcome. I met with Mitch at the KIA dealer. First meeting I wanted to go over the options that were available for me. Walked out with an idea of the outcome. Although they didn't have the exact model available, one call to Mitch with my decision and he started looking for one he cold get to their facility. Couple of text messages later and the car was on its way. When it all was ready, 1 hour of paper work and we were on our way in our new KIA Niro and haven't looked back. Great team work at the KIA dealer. Loyalty is earned that way. More
Service Department. Lindsay Ely is absolutely the best. For sales. Bernie Lrowczyk is professional, knowledgeable, and cares about his customers during and after the sale. You will not be disappointed. S For sales. Bernie Lrowczyk is professional, knowledgeable, and cares about his customers during and after the sale. You will not be disappointed. Service after the sale. Lindsay Ely. They do not get any better! She Listens to you, and goes to work. Courteous and thorough. Good news tends to travel slowly. But i am sure that is all you will hear about Lindsay. More
Great experience I was met by Sales Consultant Mr. Brad Felvey who was very attentive and took the time to understand my situation: 1)I needed a van or SUV to do my wo I was met by Sales Consultant Mr. Brad Felvey who was very attentive and took the time to understand my situation: 1)I needed a van or SUV to do my work, 2) after 12 years absence from the USA I had no credit history, and 3) I had very limited resources for a down payment. Mr. Felvey and the store manager Mr. Mick Richards reviewed my credit worthiness and found for me an excellent used car that I bought for cash. Furthermore, they thoroughly explained the parameters that would allow me to get a new car, most probably in 90 days. I will definitely will go back and buy my car from them. I never had a better car buying experience!!! No tricks, no hidden agendas More
I had a truly exceptional experience!! I had the best car buying experience at Anderson Rock River Block. Bernie was especially the MOST helpful. I got a GREAT deal on my car! Well taken I had the best car buying experience at Anderson Rock River Block. Bernie was especially the MOST helpful. I got a GREAT deal on my car! Well taken care of and was in and out within an hour! No confusion. No pressure. Transparent pricing. I bought my other car from them a few years back and will continue to purchase my vehicles from them. Thank you!!! More
Enjoyable Friendly staff. Easy to work with. Knowledgable. Good humor. Allowed me to take the car overnight and drive my route. Priceless. Thank you. Hap Friendly staff. Easy to work with. Knowledgable. Good humor. Allowed me to take the car overnight and drive my route. Priceless. Thank you. Happy with everything so far. More
Overall Greatness Delight Pearson and Mick Richards worked in combination to get me a great deal on a car that will last me and my family many years. Delight Pearson and Mick Richards worked in combination to get me a great deal on a car that will last me and my family many years. More