Rock River Block Ford Kia
Rockford, IL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Bernie Mac Daddy Bernie worked out a great deal and only cared about what made us happy, it was not just about making a sale. It was a great experience. Bernie worked out a great deal and only cared about what made us happy, it was not just about making a sale. It was a great experience. More
"Like None Other" Thank you, Bernie, for another wonderful car buying experience. Weather and/or staying late has never interrupted car buying with Bernie. Bernie has Thank you, Bernie, for another wonderful car buying experience. Weather and/or staying late has never interrupted car buying with Bernie. Bernie has gone the extra miles to accommodate us. Thank you!! Thank you, Mitch, for delivering two of our last three vehicles. Mitch did not rush the delivery even though it was closing time. More
Harvey was great helpingbus buy two cars! Harvey kellar was fantastic in helping me and my wife purchase our new vehicles. Everyone at rock river block helped us get the best deal possible. Harvey kellar was fantastic in helping me and my wife purchase our new vehicles. Everyone at rock river block helped us get the best deal possible. More
Beyond happy!! I recently purchased a vehicle from Rock River Block and I couldn't be happier with the vehicle itself and the members at Ford that helped me and my s I recently purchased a vehicle from Rock River Block and I couldn't be happier with the vehicle itself and the members at Ford that helped me and my sister. The staff is so inviting and is genuinely concerned about helping you make the right purchase. The salesman we had helping us did a phenomenal job. Brad was willing to spend whatever time was needed to make sure we were happy and set with our purchase. He was focused more on that then he was personally making a sale. He is not your typical car salesman..he does not just tell you what you want to hear but he instead tells you the truth and if needed will adapt the plan to ensure the customers' happiness at the end of the day. Cesar and Gregg were also a huge part of our great experience. All three were very accommodating and their goal was to make us feel comfortable at all times. Every aspect of the process was explained thoroughly by all three members of Ford. I was so impressed by the team at Rock River Block. I will definitely purchase my next vehicle here and will be referring all of my family and friends. So thankful!!!!! More
Great car buying experience Purchasing my new car could not have gone any better. The team at Rock River Kia really helped me get into the car I wanted at the right price. I ne Purchasing my new car could not have gone any better. The team at Rock River Kia really helped me get into the car I wanted at the right price. I never felt pressured into a decision or steered away from my choice of vehicle. More
Bernie, My go-to Man Bernie has been my go-to salesman for years. I have purchased or leased many vehicles from him. He is very professional and goes out of his way to m Bernie has been my go-to salesman for years. I have purchased or leased many vehicles from him. He is very professional and goes out of his way to make sure the customer is satisfied with the vehicle. He follows up with you when you own the vehicle. His knowledge of the vehicles is an asset. He is truly a professional. More
Looked at vehicles with Joshua Beitel Joshua did a wonderful job! He assessed my budget and matched choices within my budget. In the future, I will trust he will continue to look for ve Joshua did a wonderful job! He assessed my budget and matched choices within my budget. In the future, I will trust he will continue to look for vehicles that I could purchase. He's a good guy! More
Bernie the Man Bernie Krowczyk has always been the person I talk to on any car buys. He try's his best to work it out in the interest of the person buying a vehicle Bernie Krowczyk has always been the person I talk to on any car buys. He try's his best to work it out in the interest of the person buying a vehicle. And always follows up on any work done, and making sure you are happy. My family is a Ford family. More
Got the car I wanted Pretty typical push on selling a car. They want the least for your trade in. They want to sell on day 1. I guess you wouldn't expect anything else. I Pretty typical push on selling a car. They want the least for your trade in. They want to sell on day 1. I guess you wouldn't expect anything else. I live the car I got into, but it could have been a better experience. More
You Feel Taken Care Of! I was unexpectedly in the market for a new car when mine had major repair issues. Bernie couldn't have been nicer in understanding my situation. He I was unexpectedly in the market for a new car when mine had major repair issues. Bernie couldn't have been nicer in understanding my situation. He was so helpful and he really listened to what I wanted and needed. He didn't try to "upsell" me which I appreciated. He really makes you feel like you are his only customer in the world, giving you his undivided attention. He truly tries very hard to make you happy, not just make money. That's how I felt! He has sold my dad cars in the past and he thinks Bernie is the greatest. I had my dad with me that day and Bernie came out to the car and chatted with him like they were old buddies. It made his day! I guess my point is, Bernie really gives a personal touch to his work so you never feel like you are just another "sale" to him. You feel taken care of! I also want to thank Steve in Finance. He explained everything thoroughly and made the process quite easy. I understood every part of the process thanks to Steve. More