Rock River Block Ford Kia
Rockford, IL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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This is the place to go! Had been looking for a new car for over a month, and once we met Josh everything just fell into place. Very pleased with my new Kia and will recommend Had been looking for a new car for over a month, and once we met Josh everything just fell into place. Very pleased with my new Kia and will recommend friends and family for future car purchases! Thanks again! More
Ki Sportage Had a great experience at rock River Kia! Mitch was very helpful and knowledgeable and put me in a car that I truly like. A lot Had a great experience at rock River Kia! Mitch was very helpful and knowledgeable and put me in a car that I truly like. A lot More
If I'm not happy Bernie's not happy Bernie only cares about my happiness when I went to buy a car. He always says I have to be happy with the car. Bernie gives the best deals, and he is Bernie only cares about my happiness when I went to buy a car. He always says I have to be happy with the car. Bernie gives the best deals, and he is the best dealer at rock river ford. - A. Preston More
Nice! Bernie sold us new focus for the price we needed. He's great at his job. He even offered us his sandwich. What a guy! Can't for our next visit! Bernie sold us new focus for the price we needed. He's great at his job. He even offered us his sandwich. What a guy! Can't for our next visit! More
My Go 2 Place This is the fourth auto we have purchased here and when the time comes we will make it five. Great experience and great people to deal with. All our n This is the fourth auto we have purchased here and when the time comes we will make it five. Great experience and great people to deal with. All our needs were met and we were treated with respect in every aspect of this deal. I would difenitly recommend. This dealership to anyone looking for a great deal and a great buying experience. More
Excellent purchasing experience. We bought our car for a salesmen that we purchased a car from about 15 years ago. Harvey Kellar was just as great as we remembered him. Always a pleas We bought our car for a salesmen that we purchased a car from about 15 years ago. Harvey Kellar was just as great as we remembered him. Always a pleasure to deal with people like him, makes the whole car buying experience a breeze. Its rare to find salesmen like that. The rest of the team made buying the car straightforward and got us out of the the same day with a new car. My wife and I thank you! We will be back to buy in the future, and hopefully Harvey will be there waiting. More
Overall great experience Everyone was displaying good customer service. The process was quick as well. After receiving car they car was explained in detail. I was sent on my w Everyone was displaying good customer service. The process was quick as well. After receiving car they car was explained in detail. I was sent on my way with great knowledge. More
Our Buying Experience We have been looking for a vehicle for a long time, been all over town.. we pulled into Anderson and git out and looked at a couple vehicles, Joshua B We have been looking for a vehicle for a long time, been all over town.. we pulled into Anderson and git out and looked at a couple vehicles, Joshua Beitel came out to greet us and asked us what made us stop and what we were looking for...we discussed what we were looking for , he invited us in to "narrow" the search and pulled up exactly what we were looking for in our price range without being pushy... a few we looked at on line and when he went to get them they were sold, he kept looking until we found the perfect vehicle, we drove off with it the same day! He was very pleasant to work with and felt he was very honest.. we are now looking for another vehicle and he is working on that for us too... Great Guy, I recommend the dealership and Josh! More
The service is , just ok. You would think for being a decent-size dealership that when your car is under warranty and it has to stay at the shop to get fixed that they would ha You would think for being a decent-size dealership that when your car is under warranty and it has to stay at the shop to get fixed that they would have enough loaner cars for people to use. I believe the service lady told me that they only have two. You would think that for every spot they have in the shop to fix a car that they would have a loaner for that spot. And this isn't the first time that I don't get a loaner car. So don't expect to get one if you're going to leave your car there for a couple days to get fixed. More
Repeat Customer I purchased a Kia Soul + in 2015, and was so impressed with the sales team and subsequently, the service department at Anderson Rock River Kia, that I I purchased a Kia Soul + in 2015, and was so impressed with the sales team and subsequently, the service department at Anderson Rock River Kia, that I knew I would return. When my daughter's car reached the end of its useful life, I picked out the Soul I wanted online, called Sales Manager Bill Palmeri, and told him I would pop in on my lunch hour to drive it and do the paperwork. He had everything ready to go and put me in the capable hands of Mike Asanoski. Mike was standing outside in 90 degree heat waiting for me when I pulled in. What an amazing guy - I really enjoyed working with him. We got the test drive done and he had me ready for finance within about half an hour. Next was finance with Mike Schoenberg. I told him about the warranty upgrade I purchased on my last Soul and he had it ready on paper, along with other options. No surprises, everything went perfectly, and Mike S. was also terrific to work with. By the time we were done with the paperwork, my new Soul was back from detailing, and I did the final walk through with Mike A. and took delivery. Now, my daughter is in a 2 year old Soul and I know she's safe, and I have a new one...all over a lunch hour. You just don't see this level of service anymore. Great group up front in sales and a phenomenal service department, too. I recommend them to everyone I know. More