Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Rock River Block Ford Kia
Rockford, IL
862 Reviews
Visit us for your new Ford, KIA and Mitsubishi needs as well as a great used car selection! Located in Rockford IL, the Rock River Block provides our customers with a stress-free sales experience and a finance department that can find financial solutions to save you money and fit within most budgets or credit situations. In fact, our website offers several online tools like a Payment Calculator or our Get Pre-Approved feature that help you plan ahead. We are your one-stop shop for finding your next vehicle.
This is a great spot to do your car shopping all in one place - you'll find new Ford, Kia and Mitsubishi vehicles as well as our Top of the Block used car building.
Our service department can take care of anything your Ford, Kia or Mitsubishi needs - from oil changes and tire rotations to engine and transmission work.
Our customers are our number one priority and motivator - above all else, we strive to deliver a superior experience. We make auto easy for you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 862 reviews
July 22, 2017
Joshua was Perfectly Professional!! I am an elderly woman and was skeptical of purchasing avehicle by myself. From the moment I met Joshua Beitel he put me completely at ease. He I am an elderly woman and was skeptical of purchasing avehicle by myself. From the moment I met Joshua Beitel he put me completely at ease. He was so poliet and professional. He took the time to explain ever feature and function of my 2017 KIA Soul. I would recommend Joshua to anyone that is looking for someone they can trust when buying car here in Rockford IL. More
by MKent1
July 22, 2017
Rushed Being a first time car buyer in my mid-20's, I did not receive the detailed explanations and comparisons that I needed to make a well-informed, wise c Being a first time car buyer in my mid-20's, I did not receive the detailed explanations and comparisons that I needed to make a well-informed, wise choice in vehicles. I needed answers to specific questions which I did not receive. I was not offered a demo drive much less to sit inside a model. Confidential questions were discussed in front of others in the show room. The financial details of the bottom line payment were not explained. I did not purchase a car. More
by BrynSpejcher12
Employees Worked With
July 21, 2017
Hot hot hot 95 degree weather and no air, not interested in assisting with 2014 Escape. Trying to get to a hospital in Maywood. No Help AT ALL! 95 degree weather and no air, not interested in assisting with 2014 Escape. Trying to get to a hospital in Maywood. No Help AT ALL! More
by Veronica
Employees Worked With
July 20, 2017
Ford Fusion 2016 You can never replace Joe. He is excellent and goes above and beyond to take care of his customers. We have purchased about 8 Fords from Joe and kno You can never replace Joe. He is excellent and goes above and beyond to take care of his customers. We have purchased about 8 Fords from Joe and know he will always be their for us. He is a very caring person and truly loves taking care of his customers. I will never use another person but Joe. He is unique. Mary Miller More
by Mary Miller
Employees Worked With
July 20, 2017
4th car from Harvey Again I went to harvey for the fourth time. He is always helpful before and after the purchase. Easy to deal with. Highly recommend going to see Harve Again I went to harvey for the fourth time. He is always helpful before and after the purchase. Easy to deal with. Highly recommend going to see Harvey and his team. He will treat you right More
by Croy Fisher
July 19, 2017
what a hassle! Had some serious repairs that needed to be done on our ford as a result of an accident. service department had a horrible time working with our insura Had some serious repairs that needed to be done on our ford as a result of an accident. service department had a horrible time working with our insurance. When we called with questions the service department would promise to call back, but wouldn't. Very confusing Bill included almost 800 dollars worth of charges for service they didn't do. Had to get my insurance company involved to get them to refund us for the additional charges, which the service department promised to do, and then did not. Finally spoke to the service manager who got took care of it and refunded us for the incorrect charges on the bill. I will certainly not be back. More
by Mr8073
Employees Worked With
Don Murray, Tina Sparks
July 19, 2017
Mike was great My wife and I began looking for a new crossover to replace her 2007 Ford Edge about 6 months ago and chose to look at Kia's due to their ratings and o My wife and I began looking for a new crossover to replace her 2007 Ford Edge about 6 months ago and chose to look at Kia's due to their ratings and options. We went to Rock River Kia and were treated very nicely and professionally by their staff (Mike and Mitch) on every occasion. They were never pushy and worked with us and were patient as we took 6 months and three separate visits to finally decide to buy. When we did, they negotiated a very good lease for us and made sure we got every penny available for our trade. Their exceptional deal on a lease ($6,000 off MSRP for 36 mo lease) made it possible for us to lease a 2017 Sorento SX Limited for what we would've expected to pay for an LX with only a couple options packages. Great experience and my wife and I will be back in 35 1/2 months to pick out our next Kia! More
by acp371
Employees Worked With
July 18, 2017
Bernie went out of his way to get us the truck we wanted. The entire service team help to get us the F150 we wanted. went out of his way to get us the truck we wanted. The entire service team help to get us the F150 we wanted. More
by dcselpien@comcast.net
Employees Worked With
July 17, 2017
Great Party HE AND THE DEALERSHIP HOSTED OUR MUSTANG CLUB PARTY. HE DID A GREAT JOB AND I AM PLANNING ON BUYING A NEW OR USED MUSTANG FROM HIM Less HE AND THE DEALERSHIP HOSTED OUR MUSTANG CLUB PARTY. HE DID A GREAT JOB AND I AM PLANNING ON BUYING A NEW OR USED MUSTANG FROM HIM Less More
by Mike
Employees Worked With
July 16, 2017
Mustang 35 Year Anniversary Celebration Anderson Rock River Ford put on a top notch car show and celebration acknowledging the local Rockvalley Mustang Club's 35th anniversary! They raised Anderson Rock River Ford put on a top notch car show and celebration acknowledging the local Rockvalley Mustang Club's 35th anniversary! They raised money for a needy charity, provided a fabulous singer as entertainment, and served tasty brats and other delicious picnic lunch items! The weather was fine and the cars were hot! Mustang! Thank you Anderson Rock River Ford! More
by Ann Abraham
Employees Worked With
