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Rock River Block Ford Kia
Rockford, IL
862 Reviews
Visit us for your new Ford, KIA and Mitsubishi needs as well as a great used car selection! Located in Rockford IL, the Rock River Block provides our customers with a stress-free sales experience and a finance department that can find financial solutions to save you money and fit within most budgets or credit situations. In fact, our website offers several online tools like a Payment Calculator or our Get Pre-Approved feature that help you plan ahead. We are your one-stop shop for finding your next vehicle.
This is a great spot to do your car shopping all in one place - you'll find new Ford, Kia and Mitsubishi vehicles as well as our Top of the Block used car building.
Our service department can take care of anything your Ford, Kia or Mitsubishi needs - from oil changes and tire rotations to engine and transmission work.
Our customers are our number one priority and motivator - above all else, we strive to deliver a superior experience. We make auto easy for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 862 reviews
July 28, 2017
Return customer Joshua was very polite and thorough. He knew the ins and outs of the car very well and really made sure I understood everything. Overall, the whole pr Joshua was very polite and thorough. He knew the ins and outs of the car very well and really made sure I understood everything. Overall, the whole process was very seamless. More
by admerideth
Employees Worked With
Joshua Beitel
July 28, 2017
Great group to get a car from All of my experiences with Rock River Ford has been positive. All of the sales team say hello to me by name every time I visit the dealership, for ma All of my experiences with Rock River Ford has been positive. All of the sales team say hello to me by name every time I visit the dealership, for maintenance or just to drop by and say hi to. Paul was my sales person and always asks how I'm doing and if the Mustang GT I bought is treating me well. Bernie is always supportive of the RVMC and I enjoy talking with him. More
by 5.0mustanggtguy
July 27, 2017
Dont bother find another Ford dealer to care for your vehicle, not impressed. They do not go out of their way to be helpful, in fact would rather you buy a car o find another Ford dealer to care for your vehicle, not impressed. They do not go out of their way to be helpful, in fact would rather you buy a car over repairing your 3 year old vehicle because it has soooo many miles on it (47000). As a woman raised by a mechanic and who works on cars, they stereotype women as stupid. Ladies go somewhere else where your knowledge and concerns will be respected and taken seriously. More
by Veronica
Employees Worked With
July 27, 2017
Happy Buyer Bernie helped find out exactly what I wanted in a car by test driving a few options. Very personable making it feel like I have a fried in the industr Bernie helped find out exactly what I wanted in a car by test driving a few options. Very personable making it feel like I have a fried in the industry. Pricing was very clear and fair when. Compared to the competition. More
by Eric
Employees Worked With
July 27, 2017
customer service Everyone involved in our experience went out of their way to help us as usual. Joseph is one of the best!!!! The communication between ford and us a Everyone involved in our experience went out of their way to help us as usual. Joseph is one of the best!!!! The communication between ford and us as when to pick up our car was constant. More
by Wheat489800
Employees Worked With
July 27, 2017
Dwight Pearson is a ROCKSTAR! When I walked in on the dealer I walked directly to Dwight and explain all my frustrations with car dealers. He listened to me ramble and once I was When I walked in on the dealer I walked directly to Dwight and explain all my frustrations with car dealers. He listened to me ramble and once I was done, he was very sincere on his reply saying he was sorry but he wanted to consult and see where my needs are. He took the time to get to know me and most importantly listen to me. Let me tell you, I have never felt so well cater to my needs are. He sure is a rock star for the whole process, not ONCE I felt pressure to make a decision. All of my questions were answer and all my expectations on what I needed for a car were met along with the price range I wanted to stay on. Even after the sale was finished he followed up with us to see how we liking the car and if we had any questions. Oh and he is great with kids, he even remember to ask how my daughter was doing by her name when he did the follow up. I do really recommend him. He gets A+++ in my book. More
by PRGirlyGirl
Employees Worked With
July 26, 2017
Sales Experience A good salesperson listens to the customer and tries to find solutions. They continue and change the search if the customer changes their priorities. A good salesperson listens to the customer and tries to find solutions. They continue and change the search if the customer changes their priorities. It takes knowledge, patience, and psychology. Bernie is a true professional. More
by Sales,Extremely Satisfied
Employees Worked With
July 26, 2017
Quick and easy The staff was Knowledgeable and helpful. I was able to test drive pick out the vehicle in half an hour, and nogotiate the sale by email without feel The staff was Knowledgeable and helpful. I was able to test drive pick out the vehicle in half an hour, and nogotiate the sale by email without feeling pressured More
by Tg
July 25, 2017
Excellent service Outstanding service from Brad Felvey, Jason Brown and Greg Decman. Will definitely recommend to anyone I know to Brad Felvey and the staff at Anderson Outstanding service from Brad Felvey, Jason Brown and Greg Decman. Will definitely recommend to anyone I know to Brad Felvey and the staff at Anderson Rock River Ford More
by Tommy Boy
July 24, 2017
I'm so happy! Customer service was great! The two men that helped me, I believe their names were Carlos and Ceser. They both were very professional and made it poss Customer service was great! The two men that helped me, I believe their names were Carlos and Ceser. They both were very professional and made it possible for me to get my dream car! More
by Mermaid2020
