Rock River Block Ford Kia
Rockford, IL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Great experience every time Tina Sparks is my "go to" contact for service. She remembers who I am, and makes me feel like a person rather than just a number. I recommend Anders Tina Sparks is my "go to" contact for service. She remembers who I am, and makes me feel like a person rather than just a number. I recommend Anderson for service to everyone, and tell them to speak with Tina. More
2015 ford escape Bernie was very helpful and there was no pressure to buy a car un like other dealers I would buy from him again and refer him to my family and friends Bernie was very helpful and there was no pressure to buy a car un like other dealers I would buy from him again and refer him to my family and friends More
Josh was great and made it a painless experience. I will be a return customer. Josh knew exactly what I wanted because he listened first amd showed me the car I came to see with no push to look at any I will be a return customer. Josh knew exactly what I wanted because he listened first amd showed me the car I came to see with no push to look at any other cars. He got it done and made it fast. My son keeps talking about the popcorn Josh got for him. More
Friendly, quick easy communication For the most part everyone was friendly and attentative without being too pushy. Flexible and great communication. Many options and variety of cars to For the most part everyone was friendly and attentative without being too pushy. Flexible and great communication. Many options and variety of cars to choose from More
New car purchase We were very happy with our new car shopping experience at Rock River Kia. Joshua did a great job explaining all the features of the Kia Sorento. We We were very happy with our new car shopping experience at Rock River Kia. Joshua did a great job explaining all the features of the Kia Sorento. We especially like the warranty. More
Had a great experience well taken care of. Went to Rock River Block to buy a new car my salesman was Paul Lepien he was very polite and very helpful was not pushy at he listen to what I wanted Went to Rock River Block to buy a new car my salesman was Paul Lepien he was very polite and very helpful was not pushy at he listen to what I wanted and what I needed for a payment. I think he went above and beyond to help me very professional would recommend to everybody I know. More
Great Experience I had a great experience purchasing a new car at the Kia Rock River Block. Josh was very knowledge and made the process as low stress as possible. Hig I had a great experience purchasing a new car at the Kia Rock River Block. Josh was very knowledge and made the process as low stress as possible. Highly recommend anyone who is interested in purchasing a new car to check out Kia Rock River Block and ask for Josh!! More
Courtesy and Knowledgeable Joe De Riggi and Nick Stivers went to extremes to get the car that we wanted! We had a great experience dealing with the most courtesy and knowledgea Joe De Riggi and Nick Stivers went to extremes to get the car that we wanted! We had a great experience dealing with the most courtesy and knowledgeable sales people that took the time comparing makes, models and financing. More
All good now Had a few hiccups after our purchase. they did their very best to remedy the issues at hand. My wife and I are happy campers now. Had a few hiccups after our purchase. they did their very best to remedy the issues at hand. My wife and I are happy campers now. More
Amazing Experience I started on their website. A rep messaged me on their site to see if they could assist me. I asked him where I could go to see a specific vehicle. He I started on their website. A rep messaged me on their site to see if they could assist me. I asked him where I could go to see a specific vehicle. He gave me the address and put me in contact with Johnny. Johnny verified the vehicle was located on site and invited me to come for a test drive. I told home I could be there in within the hour. He said he would make sure the vehicle was pulled up front and ready to go one we got here. He told me to ask for Josh Beitel when we got here. When we arrived we were created by a lovely gentleman named Harvey he invited us in and notified Josh we were here. Josh was was amazing. Very thorough but not pushy. He knew we had our heart set on a specific vehicle. He also knew what out financial limitations were. He worked with us to get the best deal. Today we will be driving home in our very first Brand New Car. Thank you Johnny, Harvey, Steve and especially Josh for making this an amazing experience. More