Rock River Block Ford Kia
Rockford, IL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Awesome Service I ordered my 2018 Mustang GT Premium right after the order bank opened back in early August 2017. The order bank was supposed to be opened sometime ar I ordered my 2018 Mustang GT Premium right after the order bank opened back in early August 2017. The order bank was supposed to be opened sometime around July 25, but all the dealerships I asked either didn't reply, or replied very unprofessionally. There was even one which told me they can order one, but told me they can't when I arrived after a 120 mile drive. Brad responded to my query promptly and with respect, so after a quick phone call I put down my deposit and started the long wait for Ford to start production on the 2018 Mustangs. In the process of waiting, Brad always replies to my questions with the answer I needed. And when my car finally arrived, he made sure my requests about no wash, no drilling holes are met so my car was exactly what I expected when I go pick it up. This is one of the best experiences I had when purchasing a car, and I can say I've been to quite a few dealership (I also help friends look for cars they want and accompany the to dealerships). Definitely recommend anyone who's looking for a car to check it out. More
Quality and service The team worked well and quickly to help me secure a solid vehicle that fit into my budget. I appreciate everything they did to make it happen. The team worked well and quickly to help me secure a solid vehicle that fit into my budget. I appreciate everything they did to make it happen. More
Great experience Salesperson very knowledgeable of vehicles, kept me up to date befor taking possession and followed up after.. Have purchased many new vehicles in pa Salesperson very knowledgeable of vehicles, kept me up to date befor taking possession and followed up after.. Have purchased many new vehicles in past and have to say Joseph De Riggi I consider to be the best salesperson I ever dealt with. More
It was the most pleasant car buying trip Mitch was extremely helpful to us and our daughter - we both bought cars that day !!! He was very knowledgeable and knew what he was doing Mitch was extremely helpful to us and our daughter - we both bought cars that day !!! He was very knowledgeable and knew what he was doing More
Great personal care Mitch was great throughout the process. This is the second car purchase with Mitch Edler. He is very knowledgeable and patient with his customers. We Mitch was great throughout the process. This is the second car purchase with Mitch Edler. He is very knowledgeable and patient with his customers. We have been happy with our experience! More
Minimal Pressure It was an easy buying experience. Didn't feel a lot of pressure to buy now which I appreciated. Found exactly what I wanted and was given the time to It was an easy buying experience. Didn't feel a lot of pressure to buy now which I appreciated. Found exactly what I wanted and was given the time to make my decision. More
A fantastic experience!!! Joseph De Riggi went above and beyond to make sure we got the exact vehicle we were looking for. He showed us all of the features of our new vehicle a Joseph De Riggi went above and beyond to make sure we got the exact vehicle we were looking for. He showed us all of the features of our new vehicle and followed up after the sale to make sure we were happy with our vehicle and asked if we had any questions. I would highly recommend Joseph and Anderson Rock River Block to anyone looking for a new or used vehicle! More
Another Great Experience Bernie Krowczyk has gone above and beyond, every time for the past 20 years, to find the vehicle that we are looking to buy or lease. Bernie did it a Bernie Krowczyk has gone above and beyond, every time for the past 20 years, to find the vehicle that we are looking to buy or lease. Bernie did it again with a call over to Usni at Kia, we arrived to find the vehicle that we were looking for ready and waiting for us. More
Great place, great people! I’m a first time car buyer and Mitch really helped me find the right car! Overall great experience and wonderful customer service. I would definitely I’m a first time car buyer and Mitch really helped me find the right car! Overall great experience and wonderful customer service. I would definitely recommend him. More
Took the time to consider my needs Mitch has great customer service and always made sure to get back to me on things in a timely manner. He was also very open and flexible when it came Mitch has great customer service and always made sure to get back to me on things in a timely manner. He was also very open and flexible when it came to exactly was I was looking for, and really worked to make it a reality. More