Rock River Block Ford Kia
Rockford, IL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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New car experience I did a lot of research online and went to many car dealers prior to and after going to Kia. Mitch Edler was very responsive to my needs. Did a lot of I did a lot of research online and went to many car dealers prior to and after going to Kia. Mitch Edler was very responsive to my needs. Did a lot of truecar viewing on every car that I looked. Some dealers would work with me but not to degree Mr. Elder did. Really went out of his way to show us (my wife) the features. Even after we purchased, he has offered to assist in any way! He loaded by wife's phone into the system for GPS and etc. Looking forward to doing business with Kia. More
Just What I Needed Bernie Krowczyk took me for a spin in an Escape to show me how the parking assist feature. works. No pressure, no extraneous info, just what I asked Bernie Krowczyk took me for a spin in an Escape to show me how the parking assist feature. works. No pressure, no extraneous info, just what I asked him for. Thanks, Bernie! More
great They did a great job getting me a great deal, Bernie and Mike were the best at making a great dealthis is the 6th auto we have bought from them They did a great job getting me a great deal, Bernie and Mike were the best at making a great dealthis is the 6th auto we have bought from them More
New vehicle purchasing experience Our purchasing experience was pleasant and efficient. We are very happy with our Kia and the customer service we have received. We expect our future c Our purchasing experience was pleasant and efficient. We are very happy with our Kia and the customer service we have received. We expect our future concerns will be met in an equally efficient manner! More
Great Place Mitch is always so helpful both times I have come to this dealership. He listens and always tries to get the closest to what I'm looking for. Mitch is always so helpful both times I have come to this dealership. He listens and always tries to get the closest to what I'm looking for. More
Mitch at Rock River Kia will treat you right Dealing with Mitch Edler and the rest of the staff at Rock River Kia was a pleasant experience. My wife and I were treated well, and everyone was prof Dealing with Mitch Edler and the rest of the staff at Rock River Kia was a pleasant experience. My wife and I were treated well, and everyone was professional and friendly. I got a good price, all my questions were answered, and Mitch helped me set up the infotainment system. I will recommend them to my friends and family. More
Wonderful experience My husband and I had a great experience purchasing a new Ford Fiesta from Joseph "Thank You" at Rock River Block. From admiring the vehicle to test dr My husband and I had a great experience purchasing a new Ford Fiesta from Joseph "Thank You" at Rock River Block. From admiring the vehicle to test driving, to the paperwork and negotiations, Joseph made us feel comfortable and at ease, and treated us kindly and with respect. He was never pushy, and it was very easy to work with him. Joseph spent so much time with us helping to explain all the features of the new car, and helped us set up our phones to the car's system. We also spent some time with Luke in financing, who was very helpful and ensured we had a deal we were happy with, and a monthly payment we were comfortable with. We absolutely recommend this team to anyone looking to purchase a vehicle. More
Excellent Service and Knowledgeable Advisors Tina is a fantastic Service Advisor! She shows expertise and is very personable. She keeps me advised with what is needed and I appreciate that so m Tina is a fantastic Service Advisor! She shows expertise and is very personable. She keeps me advised with what is needed and I appreciate that so much! She shows she really likes her job and cares about her customers! More
Pleasantly Surprised We were pleasantly surprised when we stopped in at this dealership to just check out the Kia Soul. Mitch was very helpful without being pushy or overb We were pleasantly surprised when we stopped in at this dealership to just check out the Kia Soul. Mitch was very helpful without being pushy or overbearing. We ended up purchasing a 2018 Soul and Mitch spent time pointing out how to work different things on the car and made his self available if I had any other questions or needed help with different features at a later time. We were very pleased with him and the dealership in general. More
Easy and great We found the van we wanted right away. The whole process was super easy and it was ours by the end of the day. Exactly what we wanted! We found the van we wanted right away. The whole process was super easy and it was ours by the end of the day. Exactly what we wanted! More