Rock River Block Ford Kia

Always Great Service They have always treated me well and ask how I'm doing when I visit for service of my Mustang. Bernie and Rock River Ford have always been very suppo They have always treated me well and ask how I'm doing when I visit for service of my Mustang. Bernie and Rock River Ford have always been very supportive of the local Mustang club for the longest time and their support is always appreciated. If you don't know how to drive a stick shift car and you want to buy one, they will teach you how to drive one. Very good guys and dealership. More

customer satifaction Bernie Krowczyk goes out of his way to make you feel welcome and is a huge supporter of the Rock Valley Mustang Club. He listens to what you are looki Bernie Krowczyk goes out of his way to make you feel welcome and is a huge supporter of the Rock Valley Mustang Club. He listens to what you are looking for and does his best to find the vehicle that is for you. More

Excellent customer service - Bernie Krowczyk/Jason Brown We have purchased many vehicles through the years, but the customer service we received from Bernie Krowczyk was superb! He answered all our question We have purchased many vehicles through the years, but the customer service we received from Bernie Krowczyk was superb! He answered all our questions and offered many options before we made up our mind - and without feeling any pressure. I highly recommend not only this dealership, but you should ask for Bernie and/or Jason Brown. More

SUPERIOR SALESMAN! Bernie Krowczyk listened to our needs and concerns! He showed us our options, and found us the exact car to meet those needs! He was all about the cus Bernie Krowczyk listened to our needs and concerns! He showed us our options, and found us the exact car to meet those needs! He was all about the customer rather than the sale, which is truly a rare experience. We dread making large purchases because of the salesman, but not with Bernie! He made everything painless. The finance manager, Gregg Decman, listened to our needs also. He went right to work giving us options and found the right financing for us. I can not say enough about how Bernie and Gregg made the whole experience enjoyable and painless! More

Cars, Trucks, suv I have been to Rock River Block serveral times some times with a little down payment some with a lot of down payment and they have always been able t I have been to Rock River Block serveral times some times with a little down payment some with a lot of down payment and they have always been able to help me get a vehicle. More

Overall great to work with--fast, listens, etc.! I've bought two Ford Escapes with this dealership, first one lasted 13 years and so far, my new one is doing great. Joe "Thank You" was excellent to I've bought two Ford Escapes with this dealership, first one lasted 13 years and so far, my new one is doing great. Joe "Thank You" was excellent to deal with, not pushy, listened to what my husband and I wanted and then we worked together to come to something that worked for us. Totally recommend the dealership and Joe and pretty much any other salesman if Joe isn't there. More

Great customer service!!! I got a lot of help from them, they gave us an amazing car for family, friendly staff! Treat us like family thank you s I got a lot of help from them, they gave us an amazing car for family, friendly staff! Treat us like family thank you s More

Service center is excellent! Lindsay is great! I’ve been seeing her for service for a little while now and I just stopped in with my daughter’s new used car (which was set up with Lindsay is great! I’ve been seeing her for service for a little while now and I just stopped in with my daughter’s new used car (which was set up with a different service person) and she remembered me and what kind of vehicle I drive and I hadn’t seen her in over 6 months. More

Purchasing a new car Always very easy to purchase a vehicle from Rock River Ford when there are salesmen like Bernie Krowczyk. He listens to my needs and works to exceed Always very easy to purchase a vehicle from Rock River Ford when there are salesmen like Bernie Krowczyk. He listens to my needs and works to exceed my expectations. He is not just my salesman but he has become a trusted friend. More

My 3rd purchase from Andersson Rock River Ford once again I am the happiest customer ever .My overall experience was perfect and there is nothing better than working with Bernie Krowczyk and Gre once again I am the happiest customer ever .My overall experience was perfect and there is nothing better than working with Bernie Krowczyk and Greg Decman ,they're get it done and get it done right and keep people happy while keeping a great attitude just makes the whole experience slick ,smooth ,amazing and professional .thank you Caesar and Bill for all you did. I was and am one hundred percent satisfied. it's a real nice feeling when you pay for something cuz as we know stuff like this is a pretty big expense but when you can pay a payment and not be sad about it you're happy because you look in your garage and you smile and go I'm paying for that and I love it. More