Rock River Block Ford Kia

Huge thank you I just wanted to say a huge thank you to Dan Ludewig for not only helping me find a new car but also going out of his way when I had a problem with my I just wanted to say a huge thank you to Dan Ludewig for not only helping me find a new car but also going out of his way when I had a problem with my car. You made getting my new car fixed a breeze and I was able to go get my hair done and dan even brought me my car so i didn’t have to go back and get it. So thank you very very much I will definitely be back to see you. And to Darrel in the service department thank you for also going out of your way making sure my car was done today and for driving my daughter and myself back up to the building so we didn’t have to walk in the rain. So once again thank you both for your awesome customer service!!! More

Excellent Buying Experience Great dealership for purchasing a new or used vehicle. Sales person Bernie Krowczyk goes above and beyond to make sure his customers are completely sa Great dealership for purchasing a new or used vehicle. Sales person Bernie Krowczyk goes above and beyond to make sure his customers are completely satisfied with their buying experience. Also can't say enough good things about the manager Jim Ballard, who put together the deal, and General Manager Jason Browns' final approval for the purchase of my new F-150. Gregg Decman is the best at doing the final finance paperwork. You are all the best to work with. Thank You for another pleasant purchase. More

Great Work Bernie & Crew! Bernie was a great dealer to work with, he was willing to help in any way he could to help us find what we were looking for (but wasn’t pushy??)! I wo Bernie was a great dealer to work with, he was willing to help in any way he could to help us find what we were looking for (but wasn’t pushy??)! I would highly recommend him to anyone and will be returning to him if/when we need another car! Thanks again Bernie! More

Trade and purchase with Mitch Edler was a good experience. Mitch made my trading to purchase a new Escape a good experience, did not take long to come to a happy median on this point. He was a pleasant young m Mitch made my trading to purchase a new Escape a good experience, did not take long to come to a happy median on this point. He was a pleasant young man who was very knowledgeable about the 2019 I was interested in and took the time to go over the many new convenient technology and safety features before and after my purchase. After 5 weeks I am loving my new Escape. More

Thank You Myschelle! My wife and I were in a bit of a pickle...returning a lease with overage, only fair credit yet we wanted a new car with leather and a big screen, all My wife and I were in a bit of a pickle...returning a lease with overage, only fair credit yet we wanted a new car with leather and a big screen, all at a price to absorb our overage. Myschelle was able to quickly evaluate the situation, listen to our needs and put us in a new beautiful Ford Escape. Love the car, zippy ecoboost, quick and nimble road handling all with the sporty look. Great sales lady on top of her game. Thank You Myschelle. More

Very Accommodating! Working with Mitch at Anderson Rock River Block was a great experience. I went in for a specific type of vehicle and price point and Mitch worked wit Working with Mitch at Anderson Rock River Block was a great experience. I went in for a specific type of vehicle and price point and Mitch worked with exactly that without trying to up sell or push me out of my range. When the first couple of vehicles I wanted were sold, he worked hard to find something else and pushed for a price reduction to make it work. They even comped my lunch when we were waiting on financing. Very down to earth and easy to work with. I would recommend Mitch and Anderson to anyone! More

Bernie is the best!! The Most helpful/loyal salesman ever! We've dealt with Bernie in the past but cannot find the right car were looking for. But it wasn't because of price or quality just couldn't find what We've dealt with Bernie in the past but cannot find the right car were looking for. But it wasn't because of price or quality just couldn't find what we are looking for so we waited a year till we found what we wanted and came back and he was there waiting with open arms! No hassles no stress and on top of it a couple thousand less than I thought we are going to pay never been happier dealing with the salesman thanks Bernie!!!! More

New Car lease Worked with sales rep Myschelle Kober. She was very knowledgeable and covered all bases so I knew exactly what cost and commitment was. This is the 3r Worked with sales rep Myschelle Kober. She was very knowledgeable and covered all bases so I knew exactly what cost and commitment was. This is the 3rd Ford that I have leased, 2 with this dealer. Also have to give a great shout out to Matthew Deering in the service department. More

Bernie is the best!!!! Bernie does everything humanly possible to get you into the car you want just short of writing a check himself!! He is absolutely the best!!!! Bernie does everything humanly possible to get you into the car you want just short of writing a check himself!! He is absolutely the best!!!! More