Rock Honda

Friendly people Had a great experience with a friendly help MO was a big help he was there for every step of the way for the purchase of the vehicle and he still stay Had a great experience with a friendly help MO was a big help he was there for every step of the way for the purchase of the vehicle and he still stayed a little extra afterwords to show me all the good things about the vehicle More

Friendly Fair price, great interest rate, knowledgeable friendly salesperson (Tony). Attractive dealership with many amenities. Lengthy process, over 4 hours. Fair price, great interest rate, knowledgeable friendly salesperson (Tony). Attractive dealership with many amenities. Lengthy process, over 4 hours. Great mini-van, our 3rd van. More

Purchasing a new car I purchased a brand new 2017 Honda Accord and had the best experience buying it. Scott provided me assistance in finding the car I wanted. He made su I purchased a brand new 2017 Honda Accord and had the best experience buying it. Scott provided me assistance in finding the car I wanted. He made sure I was comfortable and provided much patience in letting me decide what was right for me. Scott also impressed my parents, making the experience very pleasant. I appreciate the service provided. More

Great customer service! Truly helpful Honda! The people who served us really went out of their way to be helpful and makes this a great experience! They went out of their way to be friendly and The people who served us really went out of their way to be helpful and makes this a great experience! They went out of their way to be friendly and really get to know us also. More

No pressure experience Very friendly people to work with. There wasn't any pressure. Very helpful with information on the vehicle. What a great experience not like what Very friendly people to work with. There wasn't any pressure. Very helpful with information on the vehicle. What a great experience not like what we have experienced before with other car purchases. More

Worse experience ever WORSE EXPERIENCE EVER !!!!!! I went in to purchase a vehicle at this dealership on a Friday night... August 4th to be exact.. at approximately 8 p WORSE EXPERIENCE EVER !!!!!! I went in to purchase a vehicle at this dealership on a Friday night... August 4th to be exact.. at approximately 8 pm..... went on a test drive, loved the civic that I drove so proceeded to full out the credit application and that's where the fun began. First my sales person said I might need close to 10k down payment and my payment would be over $700 a month. Of course I said NO... he then proceeded to go speak to his finance manager .... he comes back and tells me he can't give me an answer until the following day... I say "ok" Saturday comes around and I patiently by my phone for his call.....m which NEVER came. Sunday(day 3).... I text him first thing In the morning , just to try and get and answer, to which he says, "my finance manager never got back to me, but I will defenitly let you know today" ..... fair enough. So I waited ....and waited .... and waited some more. No answer what so ever. Now I'm a little upset. Monday(day 4) No call ... no text .... no nothing. I figured, why not give someone else a try at this deal..... went to a different dealership on Monday August 7th... test drove , got approved by Honda , lower down payment, lower monthly payment , better car all within a 24 hour period. How is that possible you ask... Well it's simple .... some dealerships REALLY CARE ABOUT THEIR CUSTOMERS. By the way just in case you were wondering, it is August 15th ... still haven't heard from the sales person at Rock Honda if I got approved or not for my car purchase. Not Good !!!!! More

Fantastic The sales representative was very knowledgeable about each unit and answered all of my questions. There was no pressure whatsoever. Best experience by The sales representative was very knowledgeable about each unit and answered all of my questions. There was no pressure whatsoever. Best experience by far and I left very happy! More

Pragmatic Good follow through by Internet Sales Contacts, Antonio and Eddie. Retail Sales Rep (Sam) was very cordial, knowledgeable and gracious. He gave us a Good follow through by Internet Sales Contacts, Antonio and Eddie. Retail Sales Rep (Sam) was very cordial, knowledgeable and gracious. He gave us a test drive on the Sunday evening before our purchase date, July 27th. More

Excellent!! By far the best experience!very friendly and went above and beyond!had a very nice test drive and the car was very comfortable! Sale person was excell By far the best experience!very friendly and went above and beyond!had a very nice test drive and the car was very comfortable! Sale person was excellent and smooth transaction More

Exceptional Service Department Kia was not just efficient but very personable. They talk to you sharing progress, discussing results, and listening to your questions. Everyone in t Kia was not just efficient but very personable. They talk to you sharing progress, discussing results, and listening to your questions. Everyone in the department was so positive. Even the guy that drove my car to me when it was completed was so considerate. Glad that I own a Kia More