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Rock Honda

Fontana, CA

4.7
801 Reviews

16570 Highland Avenue

Fontana, CA

92336

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Showing 801 reviews

January 29, 2020

YOU ROCK Family friendly sales person willing to help & understand your situation. They wanted You to be happy with the vehicle did it fit your needs even to c More

by jsugarmamaj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Brunes
January 29, 2020

The salesperson and financial team have been awesome to work with. Now they are helping my daughter too. They are the best in my book More

by victoriadavis
Recommend Dealer
Yes
Employees Worked With
Alfonso
December 19, 2019

Great job and thank you fit the greatp price and service. I tried others and you gave yhe best price. I didn’t get the go around like other dealers. More

by Aholer
Recommend Dealer
Yes
Employees Worked With
Andy
December 18, 2019

Soemy Sanchez was very condescending, she came off like she didn’t know what she was talking about also she raised her voice. Soemy disregarded what I was saying about my car and was downplaying the severi More

by Alvarado_juan76
Recommend Dealer
No
Employees Worked With
Soemy Sanchez
Feb 07, 2020 -

Rock Honda responded

I'm discouraged to hear for the dissatisfaction you experienced with our service department, Juan. I can assure you that the negative details you've mentioned do not reflect our typical business practices nor do they live up to our professional standards. We hope to gain the opportunity to sincerely make it up to you. Please feel free to reach out to me personally. Sincerely, David Latif, General Manager

December 17, 2019

Very Professional and Helpful Our service was exceptional, they fully checked over our 2012 CRV, told us what needed to be fixed or serviced, and called to tell us the vehicle was More

by kaggief
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin in the Service Department.
December 15, 2019

Eric , the finance manager, and Al did an excellent job in helping me purchase my car. They gave me a very good deal to make me get a new car. More

by Honda Fan
Recommend Dealer
Yes
Employees Worked With
Eric B and Al P
December 13, 2019

Good after sale service I brought my 2017 CRV in for an oil change and they took care of the job instantly. I had coffee and donuts while waiting. Frank Forsey More

by fforsey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Receiving
December 09, 2019

Great job excellent right on time when it is done keep up the great job they gonna text when you’re car is done and they gonna show you what they have done to your car thank you very much More

by rollyg 1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Coop
December 07, 2019

My Black Friday Experience Went in looking for a good deal and found one with the help of your staff. I will recommend to my friends. Thank you and Merry Christmas!! More

by beadslore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
December 07, 2019

I came in to get my car checked due to wheel shaking and car jolting. Right away SHAFIK knew what it was, he seemed very knowledgeable. His customer service is exceptional, it doesn’t go unnoticed. Thank yo More

by Paradisefalls1
Recommend Dealer
Yes
Employees Worked With
SHAFIK
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