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Rock Hill Ford

Rock Hill, SC

4.2
63 Reviews

1884 Canterbury Glen Ln

Rock Hill, SC

29730

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63 Reviews of Rock Hill Ford

March 30, 2025

I purchased my Ford Bronco roughly 90 days ago. I still have my temporary tags. This is because they sold me a vehicle without a title in hand. I have asked and it’s because they cannot get a dupli More

by Usernolst53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Robert Williams
March 27, 2025

Tried to buy a Maverick. First one sold while we were talking. Make a above the listed price on the second and never heard back from them. TOO many hoops to jump through. Cov More

by Blueskeeter
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Raven
Mar 28, 2025 -

Rock Hill Ford responded

Hello, Please know your feedback is important to us. We would appreciate the chance to speak with you about your car-buying experience with our Sales Team and the level of communication received. Could you please email us your preferred contact information so we can discuss this? Thank you, Rock Hill Ford socialmedia@rockhillford.com

March 03, 2025

zachary and James were awesome and fought hard to het where we wanted on a new car!! They were great!! We will be back there again More

by steph
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachery Germann, James Salm
Mar 31, 2025 -

Rock Hill Ford responded

We're glad to hear you had a great experience with our team at Rock Hill Ford. Thank you for choosing us for your new car!

March 02, 2025

Definitely no pressure. No swarm of salesmen at my car door before I got out of the car! This allowed me to look on my own. Ryan Dejesus was very knowledgeable about my vehi More

by Jenn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan DeJesus and Kevin- the closer
Mar 31, 2025 -

Rock Hill Ford responded

Thank you for sharing your experience with us at Rock Hill Ford. We're glad to know you felt well-assisted by our team and enjoyed a seamless car buying process.

February 17, 2025

Teddy was our salesman. Very polite and alsome salesman! Everything went very well and easy to deal with. Everyone me encountered there were top notch and profficial. High More

by Chris Melvin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Teddy is the only one we delt with on sales
Mar 31, 2025 -

Rock Hill Ford responded

We appreciate your review! It is great to know that our Sales Team at Rock Hill Ford provided a smooth and professional experience. Your recommendation means a lot, and we are grateful for your support!

February 16, 2025

We loved our new car buying experience with the Rock Hill dealership. Our salesperson. Zachery Germann was awesome! He was so knowledgeable about the car and really made us feel comfortable. Everyone, from Z More

by lbrown67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachery Germann
Mar 31, 2025 -

Rock Hill Ford responded

Thank you for sharing your 5-star review and recommendation! We are thrilled to know that our Sales Team made you feel comfortable and well-informed throughout your car-buying journey. It is wonderful to learn that the entire team, from sales to finance, provided such great service. If there is ever anything else we can do for you, please don't hesitate to reach out to us at Rock Hill Ford.

February 13, 2025

I’ve bought two vehicles here and both times the sales staff has been fantastic. Not too pushy, very patient with my questions. More

by Jnypaverjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan DeJesus, Kevin Martin, Xavier Mayfield
Mar 31, 2025 -

Rock Hill Ford responded

Thank you for choosing Rock Hill Ford for both of your vehicle purchases! It is great to know that our Sales Team provided a patient and smooth experience each time. We truly appreciate your continued support and look forward to assisting you again in the future!

February 09, 2025

I found the 2025 Explorer on the internet with the price I wanted. Talked to Teddy and asked for an out the door price which was exactly as expected. Teddy arranged everything and we drove the car home that More

by reidcarter65Reid
Recommend Dealer
Yes
Employees Worked With
TEDDY EDRIS
Mar 31, 2025 -

Rock Hill Ford responded

Thank you for sharing your great review! It is great to know our Sales Team provided a smooth and efficient car-buying process while ensuring the pricing met your expectations. Congratulations on your new 2025 Ford Explorer! Let us know if you need any further assistance, we are always here to help at Rock Hill Ford.

October 07, 2024

Car salesman Teddy is an outstanding car salesman great guy knows what he is doing! More

by Marcus Robinson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Teddy
August 05, 2024

Drove 2 1/2 hours to the dealer for an internet price that was not honored in the final contract (3K over) what was advertised. The vehicle had 2k miles over the advertised mileage as well. The dealer ne More

by nicolemassey828
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
n/a
Aug 12, 2024 -

Rock Hill Ford responded

Hello Nicole, Thank you for sharing your concerns, and we're sorry you feel your experience with us wasn't transparent. It's important for us to clarify that the vehicle price you mentioned included a rebate of $1500, which, unfortunately, was not applicable in your case. Also, the mileage and other vehicle details were communicated to you after your first inquiry on June 23rd, well before you went to our dealership on July 8th. We want you to know that we're committed to ensuring that our customers have all the necessary information upfront, and we'd love to talk offline to clear up any misunderstandings. Please don't hesitate to get in touch with us at your convenience. Thank you!

Aug 12, 2024 -

nicolemassey828 responded

No, that is not true otherwise I would not have written this review. That also doesn’t make sense bc if I didn’t qualify for the rebate then I should have received the price as advertised. If you are interested in clearing up this “misunderstanding “ as you call it, you have my information.

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