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Rock Hill Ford

Rock Hill, SC

4.5
59 Reviews

1884 Canterbury Glen Ln

Rock Hill, SC

29730

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59 Reviews of Rock Hill Ford

February 17, 2025

Teddy was our salesman. Very polite and alsome salesman! Everything went very well and easy to deal with. Everyone me encountered there were top notch and profficial. High More

by Chris Melvin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Teddy is the only one we delt with on sales
February 16, 2025

We loved our new car buying experience with the Rock Hill dealership. Our salesperson. Zachery Germann was awesome! He was so knowledgeable about the car and really made us feel comfortable. Everyone, from Z More

by lbrown67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachery Germann
February 13, 2025

I’ve bought two vehicles here and both times the sales staff has been fantastic. Not too pushy, very patient with my questions. More

by Jnypaverjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan DeJesus, Kevin Martin, Xavier Mayfield
February 09, 2025

I found the 2025 Explorer on the internet with the price I wanted. Talked to Teddy and asked for an out the door price which was exactly as expected. Teddy arranged everything and we drove the car home that More

by reidcarter65Reid
Recommend Dealer
Yes
Employees Worked With
TEDDY EDRIS
October 07, 2024

Car salesman Teddy is an outstanding car salesman great guy knows what he is doing! More

by Marcus Robinson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Teddy
August 05, 2024

Drove 2 1/2 hours to the dealer for an internet price that was not honored in the final contract (3K over) what was advertised. The vehicle had 2k miles over the advertised mileage as well. The dealer ne More

by nicolemassey828
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
n/a
Aug 12, 2024 -

Rock Hill Ford responded

Hello Nicole, Thank you for sharing your concerns, and we're sorry you feel your experience with us wasn't transparent. It's important for us to clarify that the vehicle price you mentioned included a rebate of $1500, which, unfortunately, was not applicable in your case. Also, the mileage and other vehicle details were communicated to you after your first inquiry on June 23rd, well before you went to our dealership on July 8th. We want you to know that we're committed to ensuring that our customers have all the necessary information upfront, and we'd love to talk offline to clear up any misunderstandings. Please don't hesitate to get in touch with us at your convenience. Thank you!

Aug 12, 2024 -

nicolemassey828 responded

No, that is not true otherwise I would not have written this review. That also doesn’t make sense bc if I didn’t qualify for the rebate then I should have received the price as advertised. If you are interested in clearing up this “misunderstanding “ as you call it, you have my information.

June 03, 2023

I just purchased a 2021 GT500 from Rock Hill Ford, and the experience was great! I worked with Cory Howard in sales and James Salm in the business office, and they were very professional from start to fin More

by tps7c
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Salm, Cory Howard
May 10, 2023

I have had issues in the past, however my recent experiences have been very good, very satisfied. More

by agotschweter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Perez, Shannon Gregory, Holley Hinson
March 16, 2023

2017 F350 Super Duty, dually. Received a call from Danielle 3/15/2023 confirming my appointment for a tire rotation/balance and alignment on 3/16. I asked, how long this was going More

by Travis1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John
February 28, 2023

Very good experience! ! Would definitely recommend them! They were very easy to work with! Cally was great! More

by tim.turnbull
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cally
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