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Rock Hill Buick GMC
Rock Hill, SC
40 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 40 reviews
March 11, 2024
Great customer service and friendly team. William is professional, patient, and knowledgeable about the vehicle. I am satisfied with my purchase! William is professional, patient, and knowledgeable about the vehicle. I am satisfied with my purchase! More
by ELSA
Employees Worked With
William Caldwell
February 01, 2024
I purchased a 2013 Mazda 3 from this dealership late one night and their service department was already closed for the day. I was told they were agressively moving their used inventory. They defintely were night and their service department was already closed for the day. I was told they were agressively moving their used inventory. They defintely were not telling me something just to get me to drive three hours to them. They in fact worked very hard with me on my price I needed to pay for the Mazda. The vehicle still needed a new set of tires put on and this dealership offered that if I purchased this vehicle now (did the paperwork in person) since I lived out of town, they were willing to deliver this vehicle to my home some 170 miles away at no cost in a couple of days. Great customer service is all I can say!!! More
by chs030764
Employees Worked With
Bryant Casallas, Mackenzie George
January 21, 2024
If you have a GMC truck like me and are having tons of issues like I am, consider geting it serviced somewhere else. There are plenty of GM dealers within 20-30 minutes drive of Rock Hill. I have had my issues like I am, consider geting it serviced somewhere else. There are plenty of GM dealers within 20-30 minutes drive of Rock Hill. I have had my truck at this dealership 4 times now for 4 seperate issues. Each time to be told the vehicle is "operating as designed"...... Clearly GM is pushing off the issues they "designed into" their vehicles hoping to pacify you until the warranty runs out. I had a RAM with some similar issues in the past that were all resolved under warranty each time I took it to the dealership. I bought this truck because I liked the way it looked and the color, I regret my 80K mistake! GM clearly does not stand behind their products and this dealership buys into it 100%. More
by bacolangelo
Employees Worked With
To be clear, Did not work with Kendall and she is the only one listed.
November 25, 2023
William was professional, personable and knowledgeable about the vehicle. He was willing to stay after closing to allow sufficient time to test drive the car. about the vehicle. He was willing to stay after closing to allow sufficient time to test drive the car. More
by Ritabduncan
Employees Worked With
McKenzie
October 28, 2023
Syed was great. He worked with my busy work schedule. I was seven hours away with a trade-in and he made delivery as seamless as possible. If you’re looking to buy y He worked with my busy work schedule. I was seven hours away with a trade-in and he made delivery as seamless as possible. If you’re looking to buy your next car I would definitely recommend working with him. Thanks again Syed! More
by BrianOconner
Employees Worked With
Syed
June 27, 2023
Mary at Rock Hill Buick GMC did a great job helping me. She listened carefully as I explained what I wanted and immediately took me to see what was available at their location. No high pressure - just hel She listened carefully as I explained what I wanted and immediately took me to see what was available at their location. No high pressure - just helpful advice, and she answered every question. I would definitely recommend Mary and the other members of her team to everyone I know. I had planned to "just look" and didn't expect to find anything that day. I went home two hours later with the job done. I felt good about the process and comfortable with my decision. More
by nwyatt
December 29, 2022
Shannon, Larry and the rest of the team were great to work with. They had the car I was coming to look at ready and warmed up when I arrived. Great test drive and purchase discussion! work with. They had the car I was coming to look at ready and warmed up when I arrived. Great test drive and purchase discussion! More
by jadamfarmer
Employees Worked With
Larry Smith, Shannon Ferguson
