Rochester Volkswagen

Such a good experience with sales and finance knowledge of vehicle to explain the new car we where looking at . of vehicle to explain the new car we where looking at . More

Casey the person we were dealing with was fantastic, she stayed longer when we asked her to, she showed us everything, took the time to explain things and was super friendly! She even picked me up from my l stayed longer when we asked her to, she showed us everything, took the time to explain things and was super friendly! She even picked me up from my location to bring me over to the dealership I was very impressed! More

Great customer service. Kept me informed of the status of my vehicle while it was in transit. Everyone I spoke with was very friendly especially my sales person Alanah. my vehicle while it was in transit. Everyone I spoke with was very friendly especially my sales person Alanah. More

Easiest car buying experience ever. I did not have to waste an entire day in the dealership. My sales person Alanah didnt have to "talk to her manager" every time we talked numbers. Less than 2 hours and waste an entire day in the dealership. My sales person Alanah didnt have to "talk to her manager" every time we talked numbers. Less than 2 hours and I drove away with the car I wanted. Amazing! More

Fantastic family owned dealership. Traveled from NY to purchase. They made the purchase easy. Would travel there again for my next purchase. purchase. They made the purchase easy. Would travel there again for my next purchase. More

My husband and I just purchased our first SUV, an Atlas Cross Sport and we are over the moon happy with the service, response time, attention to detail and finance terms, and of course the car!! Mark Leahy Cross Sport and we are over the moon happy with the service, response time, attention to detail and finance terms, and of course the car!! Mark Leahy was incredible and so helpful and insightful. He really made the experience of purchasing our first SUV, and VW for that matter, smooth sailing, error free and a no brainer! More

They were prompt in responding to my email. They also reached out with further information reached out with further information More

Very pleased with VW of Rochester and my new Tiguan. My sales person Casey Beranger was wonderful. Casey is very friendly and is extremely knowledgeable about VW products. Casey made the buying process ea sales person Casey Beranger was wonderful. Casey is very friendly and is extremely knowledgeable about VW products. Casey made the buying process easy and stress free. I would definitely recommend Casey and the dealership More

Encouraged by the reviews on this site, I went to VW of Rochester to investigate the Jetta GLI. My last car purchase having been in 2004 I had quite a learning curve to cover. Rather than condescending t Rochester to investigate the Jetta GLI. My last car purchase having been in 2004 I had quite a learning curve to cover. Rather than condescending to this crazy old lady, Casey patiently explained all the newfangled contraptions, synched my phone and helped me configure the Apple CarPlay .. and did it all with a wonderful sense of humor. Definitely recommend this dealership, and Casey Beranger, to all! More

I have bought several cars from them and will always come back. No pressure and they go above and beyond to make their customers satisfied! Jimmy and Katherine especially are the two greatest people in the b back. No pressure and they go above and beyond to make their customers satisfied! Jimmy and Katherine especially are the two greatest people in the business I have ever worked with. More