Rochester Toyota

DO NOT SERVICE HERE! brought my van in for AC not working. they told me 250 bucks. ...2 hours later they call and say now it's 1400! I pay them and when I get the van it' brought my van in for AC not working. they told me 250 bucks. ...2 hours later they call and say now it's 1400! I pay them and when I get the van it's not fixed. The paper they give you after they take your money and kick you out says it works as it should and blows 42 degrees at center console. well it is 65 degrees and none of the vents in the back blow any air at all. so they took my 1400 and did nothing. do not go to this dealer they will scam you More

"Well, then sell it to Kelley Blue Book for that much. " Be warned; this is another dealership that refuses to consider industry-standard car valuing systems. Low-balled my trade to barely 60% of fair-tr " Be warned; this is another dealership that refuses to consider industry-standard car valuing systems. Low-balled my trade to barely 60% of fair-trade value for an overpriced vehicle. Good luck with them. More

Very nice sales people. Professional, knowledgeable, good listener, eager to help. Willing to give a good deal. I've had good experience with the service department in the past. listener, eager to help. Willing to give a good deal. I've had good experience with the service department in the past. More

screwed on the tires!!! What terrible service, from the management of this place. First of all I bought 4 new tires here 3 years ago and only put 29000 miles on them. Sur What terrible service, from the management of this place. First of all I bought 4 new tires here 3 years ago and only put 29000 miles on them. Surprise it would not pass inspection this year due to no tread on the tires. I have all the paperwork showing how this place was suppose to of rotated these tires when needed, both my husband and I are retired and drive very little. When I explained this I was told to call Goodyear, When I did I was told the dealership should call,when I called them back I was told the manager would call, (OF COURSE HE DID NOT), SO i LFT A MSG FOR THE OWNER, SHE ALSO HAS NOT CALLED) This place is horrible!!!! More

Awesome!! I highly recommend going to Rochester Toyota it has always been a great experience for us. It’s not a corporate dull experience! We have been buying c I highly recommend going to Rochester Toyota it has always been a great experience for us. It’s not a corporate dull experience! We have been buying cars from Bob Knowlton for years and every time we go in it’s like seeing a family member you haven’t seen in years. Everyone at Rochester Toyota does a great job they are extremely friendly and an honest hand shaking experience! More

Another great purchase from Dave Barrett We have worked with Dave Barrett for many years and purchased several vehicles. Dave is honest and kind to the max. We are fortunate to work with him We have worked with Dave Barrett for many years and purchased several vehicles. Dave is honest and kind to the max. We are fortunate to work with him on our purchases. We have followed Dave to wherever he works no matter the distance! More

Amazing experience! This was by far the best car buying experience I have ever had and I have purchased many vehicles over the years. An amazing and courteous staff that This was by far the best car buying experience I have ever had and I have purchased many vehicles over the years. An amazing and courteous staff that is truly all about customer service. This will always be my first destination for a automobile purchase. Thank you Ray, Billy, and Cora! More

Kris Nguyen Kris Nguyen, is a sales person that I highly recommend! He took a lot of time with me and showed me RAV4’s and Prius’s. I test drove quite a few. Be Kris Nguyen, is a sales person that I highly recommend! He took a lot of time with me and showed me RAV4’s and Prius’s. I test drove quite a few. Because of his knowledge and his helpfulness I was sold on the Toyota Prius! I did not buy a Prius from Rochester Toyota as I found one from a private party, but it was because of Kris’s help that I was sold on getting myself a Prius. Toyota should be proud of a person who represented Toyota’s so well. Thank you so much Kris for all your help and your time. I hope to see you again sometime... Linda Hemerick More

Professional A great experience overall. Just a couple of minor details were overlooked and Stuart was quick to resolve the matters. He was kind and professional. A great experience overall. Just a couple of minor details were overlooked and Stuart was quick to resolve the matters. He was kind and professional. More