Rochester Hills Chrysler Jeep Dodge
Rochester, MI
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469 Reviews of Rochester Hills Chrysler Jeep Dodge
I purchased a 2019 Ram Laramie from this dealership in May of 2022. I have already had to replace the starter, the battery, I had a bent axle, and a bent rim. I was told this vehicle was inspected and pas May of 2022. I have already had to replace the starter, the battery, I had a bent axle, and a bent rim. I was told this vehicle was inspected and passed the certified pre-owned inspection. I find it hard to believe that this dealership took the time to thoroughly inspect the vehicle and replace anything that was wrong with the truck. More
Chris Gove, is a salesman that goes beyond 110%. He has became a family member because of how he is as a person. His actions are the best qualities of trade being a salesman. Personally he has helpe He has became a family member because of how he is as a person. His actions are the best qualities of trade being a salesman. Personally he has helped our family during my wife’s cancer diagnosis and treatment to my daughter’s wedding. This guy as a salesman will find you what you’re looking for no matter how long it takes. He will not sell you what you don’t want. More
Took 5 hours to get my oil changed. Said they had the Rotella t6 all synthetic oil I requested. Called me didn’t have the oil wanted to use a substitute, “I said no”. Called me back lat Said they had the Rotella t6 all synthetic oil I requested. Called me didn’t have the oil wanted to use a substitute, “I said no”. Called me back later s as I’d they had the oil changed. Don’t trust them not sure what oil they used. When I got truck back looked like they used old oil, as the oil on the dip stick looked black. Have a bad feeling about this service department when it comes to working on a diesel pickup. More
The dealership fixed our issue in a timely manner, was in constant contact with us in the status of the job, and invested a lot of time in getting us money back for a part that was covered under warranty. constant contact with us in the status of the job, and invested a lot of time in getting us money back for a part that was covered under warranty. More
I have been a customer since 1998, when Kathy Ashton took me "under her wing". I have always been pleased with the service. Unfortunately, I can no longer afford to lease and had to purchase my vehicle. K me "under her wing". I have always been pleased with the service. Unfortunately, I can no longer afford to lease and had to purchase my vehicle. Kathy's service and attention was the only reason I stayed with Chrysler, Jeep. Ram. More
I have been going there for many years and they consistently provide great service it is great to have a reliable dealer as part of the community consistently provide great service it is great to have a reliable dealer as part of the community More