Rochester Hills Chrysler Jeep Dodge
Rochester, MI
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469 Reviews of Rochester Hills Chrysler Jeep Dodge
Very friendly and courteous, follows up on repair information, status, etc. Bob was great and very professional, reached out to me every step of the process. Thank you information, status, etc. Bob was great and very professional, reached out to me every step of the process. Thank you More
I scheduled a service appointment, and was told that a shuttle is unavailable for my desired time. Not a problem. We brought my wife's car the night before to take it home after the service drop off. When shuttle is unavailable for my desired time. Not a problem. We brought my wife's car the night before to take it home after the service drop off. When I get there the next day, the car was full of "no parking" stickers. This despite having parked in a regular spot next to service area, away from the display row. The stickers wouldn't come off. After waiting a while, the manager Mr. Lincoln made it seem like it was my fault and offered to bring me tools to remove those stickers. Eventually after talking with him and more waiting, he had someone take the car in to the detail shop and did a half-job taking off the stickers. Before purposely damaging the glass on my car, the manager could have ran the license plate and ask if I had a service appointment. I ended up wasting almost 1.5 hours at the dealership, and another 30 min at home cleaning the windows. Some residue still remains. More
Friendly employees, knowledgeable that also go above and beyond. I have purchased 5 vehicles from Vince K. I will continue to send my family and friends. beyond. I have purchased 5 vehicles from Vince K. I will continue to send my family and friends. More
I brought in my vehicle for a Anti-Lock Brake Module Software Recall. My advisor, Pierce , took excellent care of my vehicle. It was done ahead of the estimated time. Pierce was knowledgeable and friend Software Recall. My advisor, Pierce , took excellent care of my vehicle. It was done ahead of the estimated time. Pierce was knowledgeable and friendly about the whole situation. I highly recommend Rochester Hills Chrysler Jeep Dodge for service. More