Rochester Hills Chrysler Jeep Dodge

Great experience...professionalism all the way Left with the best truck in the same day...all the staff work is based on nothing but professionalism...I recommend to everyone to buy a vehicle from Left with the best truck in the same day...all the staff work is based on nothing but professionalism...I recommend to everyone to buy a vehicle from this dealership More

Good service Every thing was good except the welcoming during receiving the car by the engineer who was below the expectations and lacks very simple thing (smiling Every thing was good except the welcoming during receiving the car by the engineer who was below the expectations and lacks very simple thing (smiling face)😊 More

Long wait I had a 9:15 appointment. The dealer service department was very busy. It took 25 minutes to drop off the car, made me late for work. They were so bac I had a 9:15 appointment. The dealer service department was very busy. It took 25 minutes to drop off the car, made me late for work. They were so backed up they did not even look at the car until later the next day. They do not have a hose for a 2016 Jeep so they kept the car for the weekend. Don't schedule so many cars you can't even look at it for two days. Very poor service. More

More determination to help customers and to make money I needed new tires on my Dodge Journey. I went to a dealership near my home but was told that they were too busy to help me and asked me to schedule I needed new tires on my Dodge Journey. I went to a dealership near my home but was told that they were too busy to help me and asked me to schedule an appointment in two weeks! I guess that a trained technician with tools to replace tires may take less than 30 mins. Think about car racing TV, they replace wheels within mins. I explained to them that I was going to upper Michigan during the holiday break. They didn’t seem to have any interest for the business. I then went to Rochester Hills Jeep Dodge dealership. The service advisor named Bill without saying a lot but to promise me that they would help me to get the job done! I could feel that they want to help customers and also want to make money more than the other dealership. While I entered the service waiting room, I saw a lot of people waiting. That meant that they had good business. They worked hard to earn customer’s trust. I wish that all dealerships are like Rochester Hills Jeep and Dodge dealership. Thanks!!! More

Had my car 2 months and it's still not fixed They told me my car would take 3 weeks to have some body work done and to fix an oil leak resulting from an accident. It's been over two months that They told me my car would take 3 weeks to have some body work done and to fix an oil leak resulting from an accident. It's been over two months that they have had my car, gave it back with the oil leak and told me that they will not fix the oil leak and that I have to go back to the original dealership where I bought the car. Completely screwed me. On my 9th week without my car and now have to go somewhere else to finish the job. I did not buy the car there because the salesperson lied to me originally. Do not go to this dealership if you want honest answers and your car fixed in a timely fashion. More

Satisfied Customer Darren Dalsis took an extra step to help my family in purchasing 2018 Pacifica. We have visited 6 different dealership in troy, bloomfield and rochest Darren Dalsis took an extra step to help my family in purchasing 2018 Pacifica. We have visited 6 different dealership in troy, bloomfield and rochester hills, but the moment we stepped-in Darren's office, we already know we are in the right place, and the right person. Darren is so professional, he is the type of person who really know what he is doing, and he is awesome in his job. As a buyer, you want to get the best deal that the dealership could offer, this is well understood by anybody who works in dealership, but Darren is extra ordinary, he gives accurate information, and could justify very well, with very logical explanation on why they could not further give discounts. Darren is so consistent with the information he is providing to us. He is honest on every bits and pieces of information provided to us. He is providing a direct , logical and good explanation to all our questions. Of all the dealership we have been, and people we have talked to, he is one of the few sales professional with whom i believe has the extra ordinary talent and skills sales and personal interaction, particularly with customer. To Rochester Hills Chrysler Jeep Dodge Ram Dealership, kudos for a job well done. Another Satisfied customer added in the list. " More

Bought a car I worked with Darren. He is all around amazing!! Best sales person I have ever worked with. Does not mess around gets right to the chase with number I worked with Darren. He is all around amazing!! Best sales person I have ever worked with. Does not mess around gets right to the chase with numbers. He is a hard worker and always gets back to you within less than 24 hours. Definitely will be seeing again for my next car. Highly recommended!!! More

Thank you! I can always count on Rochester Hills Chrysler Jeep Dodge. I had a large nail in my tire that another repair shop said I would need to replace the ti I can always count on Rochester Hills Chrysler Jeep Dodge. I had a large nail in my tire that another repair shop said I would need to replace the tire based on where the nail was placed in my tire. I went to my dealership and they told me they could probably patch it up, well they did! And they just saved me over $200 from replacing my tire, Thank you guys! I’m glad I purchased my Jeep from you! :) More

Great dealership great service. This is the 4th vehicle my wife and I have leased from this dealership. We appreciate the attention to detail and the ease of the process Gary Sizemor This is the 4th vehicle my wife and I have leased from this dealership. We appreciate the attention to detail and the ease of the process Gary Sizemore has provided for each lease. We appreciate the help that he has given us over these many years. More

Good service Good clean dealership and good service parts in stock.Dealership always clean and quick oil change service is good.very friendly staff even Lincoln ph Good clean dealership and good service parts in stock.Dealership always clean and quick oil change service is good.very friendly staff even Lincoln philip More