Rochester Hills Chrysler Jeep Dodge

Service department useless and liars. Brad Kyle supposedly two Kyle’s One with the flu and one on vacation even though they were the technicians assigned to my daughters vehicle. These Brad Kyle supposedly two Kyle’s One with the flu and one on vacation even though they were the technicians assigned to my daughters vehicle. These people don’t care about the safety of your loved ones and talk to you patronizing and rude. More

Professional courtesy informative helpful Great Body work team especially Ed (manager) and Dave McCain (tech) work team especially Ed (manager) and Dave McCain (tech) More

Great selection and honest dealership all employees were super nice and helpful to our family. super nice and helpful to our family. More

Service experience was terrible. Took much longer than they estimated and they never called me to tell me that more time was needed. Then they performed an oil change but didn’t remo Took much longer than they estimated and they never called me to tell me that more time was needed. Then they performed an oil change but didn’t remove the service needed indicator, so I had to take it back to the dealership to have them reset it. More

The advisors are always friendly and helpful. The waiting area is clean, comfortable, and inviting. I always feel confident that I am getting honest and thorough service. The waiting area is clean, comfortable, and inviting. I always feel confident that I am getting honest and thorough service. More

Was lied to stating they would help find the car we wanted, stated there was a hold on the car, come to find out nope no hold on the car, the sales rep just didn't want to put in the work, when they fo wanted, stated there was a hold on the car, come to find out nope no hold on the car, the sales rep just didn't want to put in the work, when they found out we had the employee discount. So we went to another dealership and they helped us with no issues and they got the sale. Will never recommend this dealership, might report to headquarters too. More

Service rep was respectful and explained the service well. The oil change did take longer than expected well. The oil change did take longer than expected More

Great experience sales person Mat went the extra mile to locate the right truck for us. locate the right truck for us. More

My car was towed in for service repair. .. and left the same way a few months and several hundred dollars later. A local shop, unaffiliated with Chrysler, managed to fix the problem quickly .. and left the same way a few months and several hundred dollars later. A local shop, unaffiliated with Chrysler, managed to fix the problem quickly and at a fair price. Still amazed that this dealer was not able to do anything to repair my car, but still charged more than $800. More

A woman walks into a dealership… and has an excellent experience for the second time. Mike A. Is the best to work with, will never go anywhere else for my vehicles! Dealership is clean, everyone is frie experience for the second time. Mike A. Is the best to work with, will never go anywhere else for my vehicles! Dealership is clean, everyone is friendly, so many perks… highly recommend! More