McFarland Ford of Rochester

Rich in service is excellent with his customers. Always courteous and personable. Even when I was snow birding, I’d call to inquire about my truck, and he’d answer my questions in a professional man Always courteous and personable. Even when I was snow birding, I’d call to inquire about my truck, and he’d answer my questions in a professional manner. Great job Rich! More

I was a little taken aback that I had to pay for an inspection on a brand new truck that I just purchased here in the fall. The service department was great though. Everyone I’ve dealt with are prompt, inspection on a brand new truck that I just purchased here in the fall. The service department was great though. Everyone I’ve dealt with are prompt, attentive and friendly. More

My sales rep was very knowledgeable. His name is Tim Ford. They never tried to talk me into anything that I did not want to buy. They didn’t wave around giving me what I asked for for my His name is Tim Ford. They never tried to talk me into anything that I did not want to buy. They didn’t wave around giving me what I asked for for my other truck as a trade-in. They were very nice everything they said was true and I’d recommend anyone to go back to MacFarlane Ford More

Ease of the sales process. Not overwhelming! From financing to vehicle pick up when promised the process was flawless! Not overwhelming! From financing to vehicle pick up when promised the process was flawless! More

Extremely fast and courteous. Quick intake and done in less than a half hour, and lounge is clean and comfortable Quick intake and done in less than a half hour, and lounge is clean and comfortable More

They were very professional, courteous and timely i would recommend this ford dealer for service anytime recommend this ford dealer for service anytime More

Nice people who explained everything in detail and made sure I understood the details and cost. sure I understood the details and cost. More

Great doing business no pressure very informative. People are very nice and respectful… Matt K was great People are very nice and respectful… Matt K was great More

Great people to deal with. Tyler is a great salesman. Couldn’t get the vehicle I really liked but he found one that I liked and I could get. He never gave up. Thousand thumbs � Tyler is a great salesman. Couldn’t get the vehicle I really liked but he found one that I liked and I could get. He never gave up. Thousand thumbs 👍 up More

Tim was one of the first no pressure sales reps I have worked with. He made it clear he was always looking out for my interests and what I wanted. Thank you Tim! worked with. He made it clear he was always looking out for my interests and what I wanted. Thank you Tim! More