Rochester Ford

I had my Ford Edge, a 2007 w/27,000 miles on it (it even smells new!) towed from Chicago to Rochester for repair. Next thing I know, call comes from an obnoxious guy in inpoundment lot saying if I don’t giv smells new!) towed from Chicago to Rochester for repair. Next thing I know, call comes from an obnoxious guy in inpoundment lot saying if I don’t give him $4000 in 4 days, he will haul it to Minneapolis to be auctioned! I had intermittent phone calls from Rochester Ford service dept suggesting they were working on it. Appears dealership & impoundment jerk were conniving to STEAL my Edge under pretense of abandpnment, the vehicle worth much more at auction than fees for repair. Hot market for used cars in this area! Thieves. AVOID!!!!! When I wanted to ask questions of the serviceman & a Tony Berg, an employee named Tony Jensen blocked me from talking to them. Stench around the entire deal. Edge is still undrivable (gas tank w/hole from rust) & I must now have it towed to Zumbrata Ford 27 miles away after paying the $4000-5000 for impoundment I was never notified about!!!!!! And expected vehicle to be roadworthy by now!! Rochester Ford is a NIGHTMARE. More

Michael Allison found the van that fit my needs, handled all the aspects of the sale and answered my questions all while keeping our distance during covid 19. The van was exactly as described, financing was all the aspects of the sale and answered my questions all while keeping our distance during covid 19. The van was exactly as described, financing was simple with quick approval. I’m very happy and would recommend he and the Ford dealership. More

I have averaged a deal a year at Rochester Ford since 2013. Never again! The new manager and sales staff are liars and try to 'spot' and bump; no nothing about the product; etc, etc, etc. I will be refer 2013. Never again! The new manager and sales staff are liars and try to 'spot' and bump; no nothing about the product; etc, etc, etc. I will be referring to MN AG more specific agregious behavior! More

A bunch of liers and cheats. Tried adding an extra $1000 out of no where for no reason. Was very unprofessional and rude and only wanting money. out of no where for no reason. Was very unprofessional and rude and only wanting money. More

I want to thank Juan and Bill Shields for taking care of my Ford needs. This is a great dealership to purchase a Ford vehicle. my Ford needs. This is a great dealership to purchase a Ford vehicle. More

Purchased a 2018 Ford edge titanium our sales person Jeff Madison was very knowledgeable and very comfortable to be with was a great experience. Marty Ulrich finance manager Very Friendly and fast Outstand Madison was very knowledgeable and very comfortable to be with was a great experience. Marty Ulrich finance manager Very Friendly and fast Outstanding Services Would rate it a five out of five More

Rochester Ford is a very friendly dealership When I 1st went car shopping I went to Ford In zumbrota mn they were very terrible didn't even come out to help you and we were there for at least 45 When I 1st went car shopping I went to Ford In zumbrota mn they were very terrible didn't even come out to help you and we were there for at least 45 min. Then we went to Rochester Ford they were there to help you in no time very friendly people would recommend Rochester ford to any one that's looking for a new or used vehicle I bought 2016 does explorer with all the bells and whistles and love it . More

Google trview David Bailey followed thru with our finalized deal. Wished to have had more cars to chose from but we are satisfied with what we purchased. David Bailey followed thru with our finalized deal. Wished to have had more cars to chose from but we are satisfied with what we purchased. More

If possible don’t buy from these people To start it off they took forever to reply to me. Second of all when we got to the dealer ship they were very rude and not helpful and nice as you’d To start it off they took forever to reply to me. Second of all when we got to the dealer ship they were very rude and not helpful and nice as you’d expect. The salesman was very ignorant, he had minimal words to every question. Very disappointed More

Looking to buy a vehicle Michelle Johnson spent time listening to what I wanted got exactly what I wanted i would recommend her to friends and family love the new ford escap Michelle Johnson spent time listening to what I wanted got exactly what I wanted i would recommend her to friends and family love the new ford escape More