Rochester Chevrolet Cadillac

Great experience Working with Nate at Clements was a great experience. He is knowledgeable, friendly, and caring. He helped us find just the right vehicle with everyth Working with Nate at Clements was a great experience. He is knowledgeable, friendly, and caring. He helped us find just the right vehicle with everything we wanted and in our price range. Thanks, Nate! Jennifer in finance was also top notch. She was able to match the financing option we found on our own, making the process much simpler. More

Fair and Honest I had done most of my research online before arriving. Nate responded in a timely manner to my email and had the car ready for a test drive when I arr I had done most of my research online before arriving. Nate responded in a timely manner to my email and had the car ready for a test drive when I arrived. I would estimate I spent no more than 50 minutes at the dealership and I owned the car. I was really pleased with up front and honest demeanor of Nate who made sure the process ran smoothly and quickly. More

Fast, Fair and No Pressure buying! We had a wonderful experience at Clements Chevrolet in Rochester! The staff was very helpful with a no pressure approach! We felt very comfortable dur We had a wonderful experience at Clements Chevrolet in Rochester! The staff was very helpful with a no pressure approach! We felt very comfortable during the entire process and everyone there was so friendly, almost like family! More

Great, helpful, and fast ! It was an awesome expierence ! I was helped by Nate, he was nice, helpful, and very knowledgeable. I walked out of that lot very happy and comfortable It was an awesome expierence ! I was helped by Nate, he was nice, helpful, and very knowledgeable. I walked out of that lot very happy and comfortable with what I purschased. I am cearyinly glad that I came here! More

Great Experience We had an excellent experience purchasing our vehicle at Clements. The staff is friendly and helpful- Nate in particular was knowledgeable, efficient, We had an excellent experience purchasing our vehicle at Clements. The staff is friendly and helpful- Nate in particular was knowledgeable, efficient, and fun to work with! We couldn’t be happier!! More

Great Leasing Experience! Great first time leasing experience! Nate researched options for me before I arrived so that the process was easy and quick. Very friendly staff overa Great first time leasing experience! Nate researched options for me before I arrived so that the process was easy and quick. Very friendly staff overall, as well! More

Nate was FANTASTIC! The rest of the experience. First of all, I can’t say enough wonderful things about our salesman Nate Kolstad. Not only was he extremely professional but also very personable. I First of all, I can’t say enough wonderful things about our salesman Nate Kolstad. Not only was he extremely professional but also very personable. I would recommend Nate to anyone who is looking to purchase a new vehicle. He is not pushy and truly listened to us. Nate was a pleasure to work with, if he was at any other dealership we would purchase all of our vehicles through him! I do not have anything positive to say about the rest of our experience. It has been two months since we purchased our vehicle. We still do not have plates or the title. Buying from a dealership should give you the peace of mind that everything is in order and will be a smooth transaction. We did not receive a fair price on our trade in (which is listed for almost 5X what they gave us on their website, also it’s the same price I paid for the vehicle 49k miles ago 5 years ago). We were also asked if we were interested in returning the vehicle, because they had already “promised” the vehicle to a wholesaler. The general manager did say he would give us our trade in back with a full tank of gas... a full tank of gas? We drove over two hours to pick up the vehicle we had done extensive reasearch on. The vehicle was purchased as is because it did not meet their standards to be a front line vehicle. We had all of the service done on the vehicle with new parts. When the general manager was made aware that we had done the necessary work he was upset and asked us not to put any more money into our vehicle. Again, OUR vehicle. We are now playing phone tag and emailing back and forth getting little to no answers on the status of our license plates and title situation. We understand issues come up and there can be bumps in the road, therefor we have given the general manager plenty of time to make things right. As my family is in the early stages of a deployment this has created a lot of unnecessary stress for us to work through being many miles apart. We have reached out to counsel. If we had not done our research we would have been unfairly convinced to return a vehicle we had legally purchased. I am saddened to think about how without doing our research we may have returned our vehicle we put a large amount of money into as the general manager tried to convince us that we had to return the vehicle. Very poor customer service was displayed by the general manager. They take pride in being “fair” with their customers. However, we strongly disagree as we are still waiting to learn our outcome of our purchase here. 8 weeks later... still not resolved. I truly hope this was a one time deal for this dealership, trying to convince us that we were obgliated to return the vehicle was not appropriate. Hopefully they do not treat other customers the way they have treated us. It has been very stressful and disappointing. More

My new small truck Glad to downsize my truck from Chevy Silverado 3500 to Chevy Colorado after I sold my 5th wheel Travel Trailer. Old Truck gave me good adventure trips Glad to downsize my truck from Chevy Silverado 3500 to Chevy Colorado after I sold my 5th wheel Travel Trailer. Old Truck gave me good adventure trips for 5 year. Look forward to have new chapter with Colorado truck Thanks Casse for introducing Nate to me More