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Rochester Chevrolet Cadillac

Rochester , MN

4.5
375 Reviews

1000 12th Street SW

Rochester , MN

55902

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Showing 375 reviews

May 31, 2012

Nice, friendly, and very personable. I would recommend Clements to a friend. When buying a new(used) car in the future Clements will be the first place I check. Not only is Brad nice and friendly, but the More

by troyroe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 31, 2012

I recently purchased my first car from Clements. The service I have received so far has been absolutely phenomenal. John Opat helped make this first experience a great one. I had looked at a few other d More

by 07impala
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Opat
May 31, 2012

Working with Brad Engen and Clements has been an enjoyable experience! Brad is very responsive and kept me informed when the right vehicle came onto the lot. I feel that Brad really looked out for m More

by jsdekok
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
March 23, 2012

I bought a 2011 dodge minivan. After the purchase, while walking to the van Mike informed us that there was only 1 set of keys. We said oh, how much is another set of keys he said theat it would be expensi More

by craiglr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Alcott and Chris in financing
February 28, 2012

My experience with Todd was the best I have had with a sales guy ever. I have bought 3 new cars and this was the easiest experience so far. I have serviced my trade in at a different dealer for the last More

by natemold
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Penz, Todd Penz
February 12, 2012

Todd was very knowledgeable and professional, answering all our questions and giving us plenty of time to look over and test the vehicle of our choice. Thanks! More

by denise00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Penz, Todd Penz
January 24, 2012

We were very happy with the reception and information We were very happy with the reception and information Todd gave us at the dealership. He answered all our questions and was very attentive. We are h More

by denise00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Penz, Todd Penz
January 12, 2012

We were looking for a used minivan last weekend and had looked at several dealers with a good selection of vehicles. John Opat,from Clements, Spent a good couple of hours with us looking at the vehicles wh More

by dunnfarm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Opat, John Opat
January 03, 2012

I had been doing a lot of research on the 2009 to 2010 Pontiac Vibe GT, and I happened to locate one within my price range on this site, so I decided to call. I had done a year's worth of research and was More

by Nicole013
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Mike Stark
Jan 05, 2012 -

Rochester Chevrolet Cadillac responded

Our apologies! We love customers.We hate missing sales. We are sorry for the poor level of service you received. If you every have further comments (good or bad) or would ever consider our services in the future, please contact Mike Knutson (Pre-Own Manager) or Krik Friel (Pre-Own Manager) directly at 507-289-0491 or Mknutson@clementsauto.com Again, our apologies.

Jan 14, 2012 -

Rochester Chevrolet Cadillac responded

Our apologies! We love customers.We hate missing sales. We are sorry for the poor level of service you received. If you every have further comments (good or bad) or would ever consider our services in the future, please contact Mike Knutson (Pre-Own Manager) or Krik Friel (Pre-Own Manager) directly at 507-289-0491 or Mknutson@clementsauto.com Again, our apologies.

January 03, 2012

Todd worked with me via email for over a month to get me the car I wanted (a manual Legacy 2.5i Premium with All-weather package). He was the only sales rep I contacted who was willing to make a car swap fo More

by jurp59
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Penz, Todd Penz