Rochester Chevrolet Cadillac

I bought a 2011 dodge minivan. After the purchase, while walking to the van Mike informed us that there was only 1 set of keys. We said oh, how much is another set of keys he said theat it would be expensi walking to the van Mike informed us that there was only 1 set of keys. We said oh, how much is another set of keys he said theat it would be expensive and that we would have to go to the Dodge dealer. We then drove away from the lot and did some shopping. Come back to the van and the oil change light comes on. SO called Mike and asked him if the oil was changed before the van was sold. His answer was well we looked at it and it looked good, we normally do an oil change but did not this time. Cut to a month later go to Dodge dealer to get keys made. To my surprise there was a part recall on the van that Clements had not taken care of before selling the van. And the kicker is to get an extra set of keys made it was almost 275 dollars cause the van has one of those fobs that start the van. More

My experience with Todd was the best I have had with a sales guy ever. I have bought 3 new cars and this was the easiest experience so far. I have serviced my trade in at a different dealer for the last sales guy ever. I have bought 3 new cars and this was the easiest experience so far. I have serviced my trade in at a different dealer for the last 5 years and they were not even as honest, customer oriented, or friendly as Todd. In addition to customer service, the price of my new car and the amount they gave me for my trade in was better than the dealer I use to go to. They also were not pushy on trying to sell you other add ons (extended warranty, accessories, etc) which was nice not to feel obligated to purchase extras. Everything that I asked for was done timely and I would definitely go back to buy another car from them in the future. More

Todd was very knowledgeable and professional, answering all our questions and giving us plenty of time to look over and test the vehicle of our choice. Thanks! all our questions and giving us plenty of time to look over and test the vehicle of our choice. Thanks! More

We were very happy with the reception and information We were very happy with the reception and information Todd gave us at the dealership. He answered all our questions and was very attentive. We are h We were very happy with the reception and information Todd gave us at the dealership. He answered all our questions and was very attentive. We are happy with our Subaru so far. I drove a Toyota Highlander before and many things are the same on the interior setup. We have taken the Outback in for a couple of free car washes which makes me feel spoiled. We were given a fair trade in on our Jeep. Heated seats are great. The car seems to handle well in snow and ice too. More

We were looking for a used minivan last weekend and had looked at several dealers with a good selection of vehicles. John Opat,from Clements, Spent a good couple of hours with us looking at the vehicles wh looked at several dealers with a good selection of vehicles. John Opat,from Clements, Spent a good couple of hours with us looking at the vehicles which were on the lot. He went out of his way to show us several different models of vehicles which might fit our needs in addition to minivans. The vehicle which we selected was very clean already and while we in the purchasing process John had it washed and detailed. The dealership furnished new floor mats and a second key. John was very pleasant and patient guiding us through the purchasing process. The dealership provded refreshments and excellent financing opportunities. We would highly recommend Clements Chevrolet to anyone looking for a new or used vehicle. More

Todd worked with me via email for over a month to get me the car I wanted (a manual Legacy 2.5i Premium with All-weather package). He was the only sales rep I contacted who was willing to make a car swap fo the car I wanted (a manual Legacy 2.5i Premium with All-weather package). He was the only sales rep I contacted who was willing to make a car swap for me, and was eventually able to arrange a swap with a Twin Cities dealer. I want to thank him and his sales manager for doing the swap, knowing that I wasn't obligated to purchase the car. The sales process was painless and actually rather enjoyable, which is a first for me! More

Todd Penz is a very personal, enjoyable salesman. I thoroughly enjoyed my experience with him and Clements Chevrolet. He took time to go through all my gadgets on my new Subaru Outback. I love my Out thoroughly enjoyed my experience with him and Clements Chevrolet. He took time to go through all my gadgets on my new Subaru Outback. I love my Outback!!!!!!!! More

Great products (Subaru & Chevy), Good Price, Friendly knowledgable staff who actually listen to customer likes and desires as opposed to simply trying to sell what is on the lot. Great car buying experi knowledgable staff who actually listen to customer likes and desires as opposed to simply trying to sell what is on the lot. Great car buying experience. Note: Todd Penz was extremely patient and used no pressure or other sales tactics to try and get a quick sale. I would do business with him again. More

Todd was laid back yet responsive to our needs. He listened to what we needed and made the deal happen. We appreciated his approach, as we had been to another dealership where we felt pressure and listened to what we needed and made the deal happen. We appreciated his approach, as we had been to another dealership where we felt pressure and did not listen to what we could afford. He also was personable and pleasant. There were no games, which my husband and I appreciated. More