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Rochester Chevrolet Cadillac

Rochester , MN

4.5
375 Reviews

1000 12th Street SW

Rochester , MN

55902

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Showing 375 reviews

July 12, 2014

Simple and painless experience! I purchased a 2002 Ford Escape from Clements about 5 years ago and I thought very highly of the sales man and the experience at that time, so deciding More

by ShaneD90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin H. Barnett
May 22, 2013

Blake was sincere, friendly and extremely knowledgeable about the Subary Legacy. I recommend going through him when you purchase a new or used vehicle at Clements. Vicki Snyder, Rochester MN More

by VLOU
Customer Service
Friendliness
Price
Recommend Dealer
Yes
January 02, 2013

I bought an extended warranty with my used Chevy Equinox, so when the wheel started making noise I took it in. They assured me that I would only have to pay the deductible, and they fixed the wheel. From w More

by seps66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Trevor Nelson
November 27, 2012

I purchased my last car through Clements and my dad and brother have previously purchased through them as well. They have always been great to us. Last week, I stopped by to test drive a Chevy Cruze and More

by Rielyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 11, 2013 -

Rochester Chevrolet Cadillac responded

Thanks so much for sharing your experience with us here on DealerRater! Your recommendation means the world to us. We totally agree that Kenny is awesome! Take care.

October 25, 2012

I called the dealership to start the process of purchasing a vehicle. I had filled out a credit application on line and was just calling to confirm its delivery. Componding poor customer service wh More

by pueblorock
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Manager on night duty 10/25/12
Oct 26, 2012 -

Rochester Chevrolet Cadillac responded

We truly apologize for the poor level of service you received from Clements. We would love the opportunity to earn back your business, let us know if there is anything else we can do to help you out in your search for a new vehicle.

October 25, 2012

We apologize for the tardiness in this review; it holds no reflection on the wonderful experience we had with Clements Subaru personnel. We have found the staff to be very helpful and pleasant to work wit More

by tawnie.lee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake Fitting, Dana LaFrance, Todd Penz, Todd Penz, Dana LaFrance
Oct 26, 2012 -

Rochester Chevrolet Cadillac responded

Thank you for your great review of our dealership! Our number one priority is customer satisfaction and we are pleased to have achieved that in you. We greatly appreciate your recommendations of our dealership! Enjoy the new Subaru!

October 09, 2012

Dana is a great salesperson. He made my new car buying experience great because he cared and showed that he was a good person. He was knowledgeable and helpful and he really knew what he was talking about More

by dockboy1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dana LaFrance
Oct 10, 2012 -

Rochester Chevrolet Cadillac responded

Thank you for the positive feedback! Our number one goal is customer satisfaction. We are happy we have achieved that in you, thank you for taking time to write us a review. Enjoy your new vehicle.

October 08, 2012

I went through the process with Dave to return my 2012 Subaru under the lemon law and can't tell you enough how much I appreciated his daily updates to keep me well informed of the process he was followin More

by Imkristi2u
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Penz and Dave in service. , Todd Penz
Oct 09, 2012 -

Rochester Chevrolet Cadillac responded

Thank you for the positive review of our dealership Kristi. We greatly appreciate your business and we couldn't be more pleased that we were able to turn your bad experience into a pleasant one. We truly appreciate your recommendations, enjoy the new Legacy!

October 03, 2012

We recently purchased a Subaru Forester from Clements. An unfortunate accident left us without a family vehicle and in a time crunch to find the best vehicle possible for our family. We looked at several mod More

by stmyhro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Fitting
Oct 03, 2012 -

Rochester Chevrolet Cadillac responded

Thank you for the great review of our dealership Steve. We strive for customer confidence and customer satisfaction and we are happy to have achieved that in you. We greatly appreciate your recommendations of our dealership as well! Enjoy your new Forester!

October 02, 2012

We were very satified with the service we received at Clements I would recommend this dealer to anyone looking for a new car or even a used one. If you need any service done they seemed very capable. More

by valorie.wolter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dana, Al, and Jeff in sercvice, Dana LaFrance
Oct 03, 2012 -

Rochester Chevrolet Cadillac responded

Thank you for the awesome testimonial! We greatly appreciate the positive feedback. We're happy to have found the perfect vehicle for you! Thank you for the recommendations. Enjoy that vehicle!

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