
Rochester Chevrolet Cadillac
Rochester , MN
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Simple and painless experience! I purchased a 2002 Ford Escape from Clements about 5 years ago and I thought very highly of the sales man and the experience at that time, so deciding I purchased a 2002 Ford Escape from Clements about 5 years ago and I thought very highly of the sales man and the experience at that time, so deciding to go back to Clements wasn't a tough decision. The Ford broke down today and I had it towed to Clements, the sales man was helpful and patient with us. We had an idea of which car we wanted and it was a completely painless process again. We are very happy with our new purchase and were glad to be able to do business with Clements again. More
Blake was sincere, friendly and extremely knowledgeable about the Subary Legacy. I recommend going through him when you purchase a new or used vehicle at Clements. Vicki Snyder, Rochester MN about the Subary Legacy. I recommend going through him when you purchase a new or used vehicle at Clements. Vicki Snyder, Rochester MN More
I bought an extended warranty with my used Chevy Equinox, so when the wheel started making noise I took it in. They assured me that I would only have to pay the deductible, and they fixed the wheel. From w so when the wheel started making noise I took it in. They assured me that I would only have to pay the deductible, and they fixed the wheel. From what I can figure, they forgot to write down the information for the warranty so instead they decided to charge me for the entire cost of the work. After trying to contact them a few times (and getting answering machines), I'm still trying to contest this bill. More
I purchased my last car through Clements and my dad and brother have previously purchased through them as well. They have always been great to us. Last week, I stopped by to test drive a Chevy Cruze and brother have previously purchased through them as well. They have always been great to us. Last week, I stopped by to test drive a Chevy Cruze and happily drove away with a great deal on a new Chevy Cruze. I love the car. Kenny was honest, straight-forward with me and personable. Everyone I came in contact with was great despite the fact it was late on the night before Thanksgiving (BOTH times!). More
I called the dealership to start the process of purchasing a vehicle. I had filled out a credit application on line and was just calling to confirm its delivery. Componding poor customer service wh purchasing a vehicle. I had filled out a credit application on line and was just calling to confirm its delivery. Componding poor customer service which started with the receptionist. All it took was ten minutes of dealing with this incompetence to dash my hopes of buy a car to having the manager on duty telling me he did not need my sale. I kept my composure thru the call; no swearing or insults and I could not belive the very poor customer service I received. I know im only one potential sale but you would think any lost sale would be bad. More
We apologize for the tardiness in this review; it holds no reflection on the wonderful experience we had with Clements Subaru personnel. We have found the staff to be very helpful and pleasant to work wit no reflection on the wonderful experience we had with Clements Subaru personnel. We have found the staff to be very helpful and pleasant to work with as we purchased our first car. Each representative assisted us on our quest to find, yet another wonderful Subaru to rely on in our future. Blake and Todd helped seal the deal with their willingness to work with us and find us the best deal. Thanks to everyone! More
Dana is a great salesperson. He made my new car buying experience great because he cared and showed that he was a good person. He was knowledgeable and helpful and he really knew what he was talking about experience great because he cared and showed that he was a good person. He was knowledgeable and helpful and he really knew what he was talking about. He was humorous and fun as well. Thank you! More
I went through the process with Dave to return my 2012 Subaru under the lemon law and can't tell you enough how much I appreciated his daily updates to keep me well informed of the process he was followin Subaru under the lemon law and can't tell you enough how much I appreciated his daily updates to keep me well informed of the process he was following with Subaru. He was very kind and patient during it all. Then when it was finally time to order my new 2013 Subaru Todd was also a great pleasure to work with. I will take care of all my automotive needs with this dealership and their great team of employees. More
We recently purchased a Subaru Forester from Clements. An unfortunate accident left us without a family vehicle and in a time crunch to find the best vehicle possible for our family. We looked at several mod unfortunate accident left us without a family vehicle and in a time crunch to find the best vehicle possible for our family. We looked at several models from dealers in the Rochester area and felt that the Subaru was the best value. We worked with Blake and he did an outstanding job for us. He was very knowledgeable and helpful answering all of our questions. He did not pressure us in any way and he made the buying experience simple and positive. I am generally not crazy about the experience of buying a new vehicle, but Blake and Clements changed the way I feel about this process. We only have a 1000 miles on our Forester and we have already become loyal Subaru fans. As my 15 year old daughter was driving it after we picked it up, we received a thumbs up from a driver at a stoplight next to us. Gotta love that! I would highly recommend Clements, and I have no doubt that their service department will be top notch, just like their sales department. Thanks Blake and Clements!! Steve Myhro More
We were very satified with the service we received at Clements I would recommend this dealer to anyone looking for a new car or even a used one. If you need any service done they seemed very capable. Clements I would recommend this dealer to anyone looking for a new car or even a used one. If you need any service done they seemed very capable. More