Rochester Chevrolet Cadillac

Perfect pick for my wife We had a very positive experience at Clements Subaru in Rochester, MN due to the good job performed by Blake Leichtnam-Fetting. Blake was responsive We had a very positive experience at Clements Subaru in Rochester, MN due to the good job performed by Blake Leichtnam-Fetting. Blake was responsive to what our requests were and accommodated our schedules to make sure we were given the time needed to see, test drive and close the sale on the schedule we needed. Being 45 minutes away from the dealer was initially a concern but given the treatment we received from Blake made us come away very comfortable with the decision. Ashley Westergaard was also extremely helpful as she kept us posted as to what was available and when so we didn't make an unnecessary trip. More

How car buying is supposed to be! Clements Subaru knows how to treat customers! We were greeted by and worked with Robert Anthis. He is EXTREMELY knowledgable about Subaru's. He was pa Clements Subaru knows how to treat customers! We were greeted by and worked with Robert Anthis. He is EXTREMELY knowledgable about Subaru's. He was patient in listening to our questions and through in his explanations. The Clements Clear Value Promise is really easy; and they deliver on it as promised. We've never owned a Subaru and never purchased from Clements; but now we're looking forward to building a new long relationship. If you want to be treated like a valued customer head to Clements Subaru, ask for Robert, and get ready to be amazed by Subaru's automotive offerings. More

You are No.1 with Blake Fitting Last year I purchased a used 06 Acura MDX with low miles from Blake in Rochester, MN. He was very nice and accommodating. Doing a deal over the phon Last year I purchased a used 06 Acura MDX with low miles from Blake in Rochester, MN. He was very nice and accommodating. Doing a deal over the phone was a little disappointing as after I negotiated a seemingly fair price for the vehicle, on the same day that I was doing the negotiating, I saw that the dealership lowered the price to what I had negotiated online (coincidence). They would not budge further when I mentioned this. I had the car go through an inspection at the local Honda dealership (Tom Kadlec) and it seemingly passed through. As the car was sold with snow tires in the summer, they placed new tires on with me contributing a portion. The dealership did offer a nice touch in sending the vehicle from Rochester, MN to Minneapolis where I live. After I received the vehicle, I noticed a severe pull in the vehicle as well as the entertainment system (DVD) was not functional (car was advertised with rear entertainment system).. As I had a previous 05 Acura MDX, I took the vehicle in to Richfield Bloomington Acura. They shared with me the rotors were warped as well as the tires being damaged because of being driven with warped rotors. Was disappointed as these were new tires that were just placed on the vehicle. I shared these challenges with Blake and he said bring the car back to Rochester. They provide me with a loaner and when I returned a day or so later, I drove the vehicle again, only to see the car still pulling. We spoke with their service manager who seemed a bit put off. I had to drive back to Minneapolis again only to drive back to Rochester the following day or so. I shared this with Bake and he said he could not do much as the vehicle was sold as is and they would do the best to fix the tires (shaving them down vs. replacement) and rotor issue. They would not replace the damaged tires; however, they would shave them down and correct the rotors. When I mentioned the entertainment system "advertised" as working but actually not, Blake's reply was, "I spoke with the manager and they said they already have too much in the vehicle" and he could not do anything more. I eventually had to replace the stereo and DVD system as with Acura it is one unit. Although I do take responsibility that I did not notice the pre-check at the Honda dealership should have covered looking at the brakes and rotors, I feel selling cars with warped rotors and damaging tires "as is" is poor. I have a 3 year old child and how anyone could miss extreme pulling in one direction or another is beyond me. And nothing like having a keychain that says "You're number 1 with Blake Fitting." to go with it. More

It's All About Retention I have been a Subaru customer since 2009 when I bought my Outback brand new from Bob. When my husband and I decided it was time to buy a new truck, I I have been a Subaru customer since 2009 when I bought my Outback brand new from Bob. When my husband and I decided it was time to buy a new truck, I was very hopeful Clements would come through with the best customer service and price to keep me coming back in the future. When I met Steve Ball, I just had this feeling that he was going to come through for us! We went to 3 "other" dealers to play the price game....and Clements came in very close to the others. We were hopeful to stay local, and Steve made that happen! Clements had the best customer service and was by far the cleanest dealership between the four. Meeting Jennifer in the finance area was a hoot, we made a connection right away, and she made the financing experience enjoyable, as enjoyable as that can be anyway, Clements..thank you for Steve Ball, Jennifer, the janitors that keep your dealership so pristine, and I cannot leave out Nick, Allie, Jesse and the mechanics on the Subaru side! More

5 Star Service...Everyone Extremely Nice and Helpful Bought new Cadillac SRX from Clements and couldn't be more happy with the service I received from everyone involved. Beth H went above and beyond wit Bought new Cadillac SRX from Clements and couldn't be more happy with the service I received from everyone involved. Beth H went above and beyond with her attention to detail and really made the whole experience easy and enjoyable. Thank You Beth! More

Easiest New Car Process Ever Robert Anthis was outstanding to work with. Incredibly knowledgeable of the vehicle. Friendly and professional. Great with follow-up calls. The dea Robert Anthis was outstanding to work with. Incredibly knowledgeable of the vehicle. Friendly and professional. Great with follow-up calls. The dealership worked hard to find the car I wanted. Finance office was fast, efficient, and friendly. I've never had such a thorough orientation of a new vehicle. Best of all, I never had to wait around for anything. Too many times, getting a new vehicle means hours wasted waiting at the dealership. This never happened. Everything was ready to go at all times and process couldn't have been smoother. I'm impressed! More

Fabulous experience!The salesman was easy to work with. I went to another dealer in Brooklyn Park,Mn and had an awful experience.They told me they had the vehicle I was looking for and when I went to look a I went to another dealer in Brooklyn Park,Mn and had an awful experience.They told me they had the vehicle I was looking for and when I went to look at it they said it was on the truck.The people at Clements were very easy to work with.Robert Anthis was knowledgeable and they gave me a good deal on my trade-in. More

easy and honest I bought brand 1500 Silverado from Beth and Clements 70 mile from home mostly over the phone and when I got there everything was exactly as we discuss I bought brand 1500 Silverado from Beth and Clements 70 mile from home mostly over the phone and when I got there everything was exactly as we discussed on the phone a very relaxed purchase no hassles More

Such a great experience from start to finish! After having a not so great experience at another local dealership, buying at Clements was a breath of fresh air. My salesperson Blake Leichtman-Fitti After having a not so great experience at another local dealership, buying at Clements was a breath of fresh air. My salesperson Blake Leichtman-Fitting was superb. I am a local business owner and I know what it takes to earn a customers business. Blake in every way earned my business and worked hard for me to get me into a vechile at a great price with a more than fair amount for my trade. The financing part was also effortless. Rick Swartwood was friendly and knowledgable. He could not have made it any easier in this buying process. I would highly recommend this dealership and would without a doubt buy another vechile from them. Thanks so much! More

Robert Anthis is Awesome! I bought my third Subaru from Clements. I loved their Clear Value Pricing. Robert Anthis was extremely knowledgeable about entire the Subaru line. I bought my third Subaru from Clements. I loved their Clear Value Pricing. Robert Anthis was extremely knowledgeable about entire the Subaru line. He was exceptionally patient with all our questions. He made himself available at our convenience and was willing to spend as much time as we needed. I would definitely recommend Robert Anthis! We had a very positive experience at Clements thanks to Robert! He is supported by a great team; everyone we met was straightforward and professional. More