
Rochester Chevrolet Cadillac
Rochester , MN
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Drive to Rochester was well worth it. Checked with dealers in the twin cities only to find that the car that I was looking for wasn't available and it would be up to twelve weeks before I Checked with dealers in the twin cities only to find that the car that I was looking for wasn't available and it would be up to twelve weeks before I could get it. Disappointed on the results, I checked with Clements Subaru who was able to find the car within hours of my contacting them a. It was a pleasure to deal with Pierre Maves and Robert Anthis over the phone who kept me informed thru delivery and putting a deal together that made the trip to Rochester well worth it. More
much better than all the other places i went to Mike was very helpful in the buying process, I gave him the criteria I was looking for in a car and he found several good options. there was no pressu Mike was very helpful in the buying process, I gave him the criteria I was looking for in a car and he found several good options. there was no pressure to buy right away or the buy the most expensive car on the lot, and I ended up finding a nice car at a good price well withing by budget. More
Amazing experience!!! We have bought several cars in different places, and the thought of having to go throughout the process of buying another one was.... uncomfortable! We have bought several cars in different places, and the thought of having to go throughout the process of buying another one was.... uncomfortable! we all know the hassles, misleading, harassment etc. that is involve in that experience; until we decided to visit Clements Subaru!! Robert Anthis greeted us and everything was so smooth, we were not planning to buy that day, just wanted the information to compare with others we had in mind,but the more we talk with Robert, the more we got interested in the product, and his expertise,knowledge,kindness, and the patience that he exhibit makes of him, the perfect salesman!! We bought the car!! and we are delighted with it!! Thank you Robert! for your honesty, for speaking the truth, and for your loyalty to your company as well as your clients! Juan and Ana Maria Molina More
Good experience I was very impressed by the care Robert took in explaining so many of the new technology features of our Crosstrek. He was so patient and very knowle I was very impressed by the care Robert took in explaining so many of the new technology features of our Crosstrek. He was so patient and very knowledgeable. Clements Subaru is clean and inviting as well as helpful. The staff always seems ready to help but are not pushy. This is the second vehicle we have purchased at this dealership. More
They care about the customer! We struggled finding a subaru crosstrek in the red venetian color that we wanted. We sent an email inquiry to Clements late one night and early the n We struggled finding a subaru crosstrek in the red venetian color that we wanted. We sent an email inquiry to Clements late one night and early the next morning Casse Ramirez contacted us. Initially they didn't have the exact model we were looking for but Casse said if we go find it would you be interested(?) and I said yes we would. Casse called back later that morning she went out and found the car for us and we were very happy to give her the business. They worked for us...when we came down from Minneapolis to pick the car up we interfaced with Jeremy Carlson who was tremendous, he respected our time and thoroughly explained the details of the new car to us. Also, in dealing with Rick Swartwood we came to understand this dealer and these people are in this business for the long haul. His honesty and transparency regarding the financing and warranties were really appreciated by us. We felt great about this transaction and we love our subaru. We'll buy our next car here as well, really enjoyable experience:) More
Great job making me feel comfortable about my purchase Mike did a great job of walking me through all of my options. I asked a lot of questions and was very patient. He even helped me out when he was not a Mike did a great job of walking me through all of my options. I asked a lot of questions and was very patient. He even helped me out when he was not at work on his off day. Truly dedicated employee who helped put me at ease about my new truck purchase. Thanks! More
Kevin Barnett We enjoyed the experience with Kevin Barnett. He was so helpful and not pushy. Answered all our questions. Also, enjoyed a visit with Scott. Enjoy We enjoyed the experience with Kevin Barnett. He was so helpful and not pushy. Answered all our questions. Also, enjoyed a visit with Scott. Enjoyed our time and even had a few laughs. Love our almost new 2015 Chevy Equinox LTX. Awesome Awesome features! More
Terrible experience with Todd Penz, extremely inpatient etc I had awful experience with Todd Penz when I wanted to have a car from Clement, he was extremely inpatient, unfriendly. When you asked him questions h I had awful experience with Todd Penz when I wanted to have a car from Clement, he was extremely inpatient, unfriendly. When you asked him questions he didn't even wanna give you an answer. It's really sucks. More
Subaru or Equinox that is the question? I first worked with Robert in checking out the Subaru. He was very informative on this car. I currently had a Subaru and really enjoyed driving my I first worked with Robert in checking out the Subaru. He was very informative on this car. I currently had a Subaru and really enjoyed driving my Forester. There were a couple of issues holding me back from getting another one. The may concern being comfort. When I went to check out the chevy side of things I worked with Mike Iyobhebhe. Mike was also very helpful in showing me the Equinox where my interest lay. Both these gentlemen were helpful and not pushy. My adult children will fit better in the Equinox when we are traveling together. More
Joining the Subaru family I was expecting to join the Honda family, but a cursory look over the segment I was looking in implied that the Subaru Forester was worth a glance. No I was expecting to join the Honda family, but a cursory look over the segment I was looking in implied that the Subaru Forester was worth a glance. Not really knowing what to expect when I arrived, Robert made us feel welcome. After a discussion over what we were looking for in a car, he covered the way the dealership works and gave us a few options. He didn't try to upsell and at the same point he did not ignore anything we said. He showed us the Subaru Forester in depth, talking over everything from the design of the car, the features of the car and answered all of my many questions. The test drive really opened up my eyes to what the Forester had to offer. Robert gave a constant flow of observations as he talked through the test drive, directing me to drive in a way to really show off the best features of the car and the things which differentiated it from the competition. He really went one step beyond (including offering to take us to a place to show the off road handling of the car). It's one thing for a salesperson to take someone for a test drive, it's another for a salesperson to have such complete confidence in their product they are willing to take it out of the normal demonstration drive just to prove to you how capable the product is. At the end of the day, we talked over some options with respect to financing and without haggling I was given a fair price. After that initial interaction, I had many (and I mean many) subsequent questions which Robert took time to answer. Some of my questions could only be demonstrated by a second test drive, which he was more than happy to do. Everyone at the dealership was warm and friendly and I am going to be one of the small army of Subaru converts as a result. More