
Rochester Chevrolet Cadillac
Rochester , MN
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Traveled 10 hours to buy a 2021 escalade that was supposed to be in perfect shape. Get there and theres a couple deep scratches. After sitting there for 4 hours when everything was already pretty muc supposed to be in perfect shape. Get there and theres a couple deep scratches. After sitting there for 4 hours when everything was already pretty much handled over the phone, Salesman PATRICK tells me rather than waiting here, take it home, get 2 estimates and we'll reimburse you so you can have it fixed and get it the car back home. I asked him to put it in writing for me and he said sir we will make it right you have my word. So I get back home to MI, get the estimates and now that dealer is saying never mind were not paying for it so I'm screwed. DO NOT TRUST THESE PEOPLE ARE SCAMMERS. They see you coming from out of state and take advantage of you get your money and then LIE. More

Painless experience! Nate and the Jennifer made it a fun and painless experience. Bought our new traverse with our kids along and made everything go smoothly. They brought Nate and the Jennifer made it a fun and painless experience. Bought our new traverse with our kids along and made everything go smoothly. They brought each car we wanted to see into the heated shop. Will definitely be back!! More

Amazing service without the nag These people were amazing, first time i have ever seen a dealership who didn't lie when it came to getting a sale. They also kept working with me unti These people were amazing, first time i have ever seen a dealership who didn't lie when it came to getting a sale. They also kept working with me until i found the vehicle of my dreams!!! More

Super Chill & Easy Process As a 20-something, single female, I was a little intimidated going into the possible car buying experience. Nate is the sales representative I worked As a 20-something, single female, I was a little intimidated going into the possible car buying experience. Nate is the sales representative I worked with and he was the most chill, not salesy like sales man ever. He listened to my needs and found me a vehicle that worked for me and not his paycheck. I never felt like I was bothering him with my questions, and he took the time to make sure I honestly understood what was going on. When it was game time to actually “sign” fo my car, Cameron in F&I was also wonderful. Again, super laid back and easy to work with. Laid out all of my options without pressure. Explained everything to me in ways I could understand. Unfortunately the car leasing process all started after my previous Chevy had been in for service, but everyone I worked with in service was A+ as well. Nick at the service counter and even my shuttle driver were great. Everyone at Clements made this entire experience incredibly simple and easy. I would highly recommend this dealership to anyone looking for any vehicle. Al and Tim (I believe those names are correct) were so great as well. More

Perfect service Nate and EVERYONE at Clements are wonderful to work with. Very knowledgeable, no pressure, seamless order, delivery, and financing. Highly recommend! Nate and EVERYONE at Clements are wonderful to work with. Very knowledgeable, no pressure, seamless order, delivery, and financing. Highly recommend! Will buy from again. More

Execellent Customer Service Excellent customer service and great experience! The staff is very friendly and knowledgeable. We love our 2019 Equinox. Thank you Nate. Thank you Cle Excellent customer service and great experience! The staff is very friendly and knowledgeable. We love our 2019 Equinox. Thank you Nate. Thank you Clements Chevrolet! More

Very accommodating! Nate and the team did an awesome job working with me on what I was looking for in a vehicle. My questions and concerns were addressed up front without Nate and the team did an awesome job working with me on what I was looking for in a vehicle. My questions and concerns were addressed up front without pressure of making the sale. More

Awesome people to work with Nate was great to work with. He was very informative and did not pressure us at all. We got a good trade in price for my Mazda. I will miss it but I a Nate was great to work with. He was very informative and did not pressure us at all. We got a good trade in price for my Mazda. I will miss it but I am definitely going to love all the extras the Murano has. Thanks to Cameron and John as well. More

Newer SUV We test drove the Dodge Durango 2017, I told Nate what I wanted, and that we wanted to stay within a price payment we are comfortable with. It was wor We test drove the Dodge Durango 2017, I told Nate what I wanted, and that we wanted to stay within a price payment we are comfortable with. It was worth it. Nate was patience with us and let us try different cars until I knew what I wanted. Jennifer was so nice and went through all the paperwork quickly and efficiently. Explained about the options. Clements is the best. More