
Rochester Chevrolet Cadillac
Rochester , MN
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Empowered & Relational Sales Person-The WINNING Difference!! In 44 years of buying cars, hands down, this was the absolutely best experience ever! We did our research online to narrow our car preference to Suba In 44 years of buying cars, hands down, this was the absolutely best experience ever! We did our research online to narrow our car preference to Subaru. We went to the dealership with a car and price in mind. We only had a few hours to spare when you went into Clements-Subaru, and lucky us, we were matched with Sarah Nguyen. No time was lost on establishing a comfortable business relationship. We were behind the wheel on a test drive in no time and delighted in the relaxed yet instructional tour Sarah provided us. Not only did she know her product, but she also excelled at people skills. We did not feel pressured but rather set free to experience the car for everything it had to offer. Her exchanges with both husband and wife (yup, very different folks) were seamless and honoring at all times. An acute sense of confidence and humor goes a long way! By the end of our ride, there was no doubt we would become a Subaru owner if we could get the exact car and price we were interested in. Sarah pulled together a car purchase proposal that was hard to walk away from and then used the dealership resources to find that car for us. We signed off on the car. All within 2 hours. Then, 2 days later, we closed on the transaction except it seemed more like we were catching up with an old friend rather than stressing over a sizable purchase. From our perspective, Sarah had all the time in the world to spend with us in closing out the paperwork, showing off the car features, answering some of the lamest questions with dignity and wrapping the car in a bow. Yup, a big red one. We really enjoyed our experience with Clements-Subaru because of one employee who was with us from start to finish without anyone else getting into the mix (i.e. none of the "I have to run this by my manager first" -- argh!). I truly believe we made a quality and cost effective purchase, but just as important, we've made a new friend and business associate. I would gladly work with Sarah again and again. And I feel very comfortable recommending her as YOUR tour guide for YOUR next vehicle purchase. And please know, after an entire career in business endeavors, I'm very picky so these words are not just idle comments and vain flattery ... Clements and Sarah are the real deal! More

Great experience ! This was the easiest car purchase ever! Everyone was extremely friendly. Mike was one of the best sales people I have come across! This is my second v This was the easiest car purchase ever! Everyone was extremely friendly. Mike was one of the best sales people I have come across! This is my second vehicle from Clements and I would return again and recommend them highly! More

Great experience ! Everyone at Clements was friendly and easy to work with . No hassles and no pressure. Big Mike went the extra mile to make sure everything was dialed Everyone at Clements was friendly and easy to work with . No hassles and no pressure. Big Mike went the extra mile to make sure everything was dialed in to my satisfaction. More
Great Service Clements has a friendly, helpful and upfront team who wants to help the customer find the best fit for them. Made my buying experience easy! I love my Clements has a friendly, helpful and upfront team who wants to help the customer find the best fit for them. Made my buying experience easy! I love my car. More

First car purchase, first place to go ~Clements Subaru I officially made a first "adulthood" purchase... my wonderful Honda Civic! I had already made up my mind of what I was searching for. I had explored I officially made a first "adulthood" purchase... my wonderful Honda Civic! I had already made up my mind of what I was searching for. I had explored a variety of dealerships and was having no luck with finding a car or salesmen that worked with me on this big life milestone. Luckily I was suggested Clements Subaru. Immediately after I had gotten to their dealership I was welcomed by a salesmen named Julio ready to hear what I was looking for& taking action to help. I am so appreciative for fully being cared for throughout the entire car process. I was able to ask all questions without feeling any pressure or intimidation, along with having all other information being explained in a way I understood. Clements Subaru is great because they genuinely communicate with you throughout all of your process~leaving you with no questions unanswered, leaving no needs or concerns unmet, and with a fully caring company that left me leaving in my NEW HONDA!! Thankyou guys for making this possible and helping me with feeling secure in my first time car purchase. More

Friendly service. Alex was very professional and easy to work with. He made our experience stress free and easy. I would recommend others go to Alex for their future ca Alex was very professional and easy to work with. He made our experience stress free and easy. I would recommend others go to Alex for their future car needs. More

Great Salesman! I never write reviews, but for Julio I will. I had been looking for a used car for a month and a half and then a friend suggested I check out a Subaru I never write reviews, but for Julio I will. I had been looking for a used car for a month and a half and then a friend suggested I check out a Subaru. I came late to Clements Subaru one night, and Julio greeted me with a huge smile and went through the differences between the 2 models in which I was interested. Julio let me test drive both cars even though it meant he had to stay late and got locked out of the dealership once we returned. While I am sure the sales people I dealt with at other dealerships could have found me a vehicle, I felt Julio was genuine, listened to what I needed, and wanted to find me the right vehicle. Julio made the difference in where I bought my vehicle, and he went above and beyond working with my crazy schedule to help me find my vehicle and purchase it. I really enjoyed working with Julio, and I look forward to working with him again. Thank you Julio and I love my Subaru! More
Friendly, Professional, Helpful Our experience at Clements was a great one! The clear pricing and service from Mike Iyobhebhe and the whole team was unparalleled. They went above and Our experience at Clements was a great one! The clear pricing and service from Mike Iyobhebhe and the whole team was unparalleled. They went above and beyond for us, from the test drive to the purchase of our new vehicle. We really appreciated the time they took to make our experience great, fast, and affordable. More
Clements is amazing! Clements staff was great! Everyone was very helpful and they greet you within in seconds on entering their dealership lot- great customer service. Thi Clements staff was great! Everyone was very helpful and they greet you within in seconds on entering their dealership lot- great customer service. This was my first "big girl" car purchase so I was very nervous and cautious about looking for a new car. I really enjoyed my time working with Kevin Barnett, one of their product specialists. He was so friendly, honest, patient, and knowledgable. If he didn't know the answer to a question that I had, he was able to find one and return my call within minutes. He's a hard worker and he makes sure that his clients are comfortable and happy with their purchase. Jennifer handled the financing for my new car, and she was really great. She was so friendly and extremely knowledgable from her years of experience which made the financing and paperwork quick and painless! I really appreciated that I wasn't rushed or pushed into buying a car so that they could get money out of my pocket- I had that experience at another dealership in town and it was very frustrating and stressful. Clements takes care of their customers and I would highly recommend going to them! More