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Rochester Chevrolet Cadillac

Rochester , MN

4.2
372 Reviews

1000 12th Street SW

Rochester , MN

55902

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Showing 372 reviews

June 23, 2017

It was great until they decided to go back on their deal. not sure how they can legally sell someone a car then change their mind days later. More

by Butthead
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Julio Molina
Sep 05, 2017 -

Rochester Chevrolet Cadillac responded

Hello, I was sad to hear that your Mother had a bad experience while working with Julio. I would have been devastated too, if I thought I bought a beautiful new Subaru only to have it pulled back! Julio felt awful! But I heard it all worked out after your Mother got a co-signer. Julio and the team at Clements Subaru worked hard to make it right. Still, it was a terrible mix-up. We are so sorry. Clements is a family-owned dealership who is committed to the people of Rochester and southern Minnesota. Our Clements Clear Value Promise is to make buying a car fast, fair & simple. Our only goal is to help find you the right vehicle at the right price to best fit your needs and budget. If you would like to discuss this further, please do not hesitate to contact me at your convenience. Have a great day! Rita Duda Marketing Manager 507-285-4750

June 22, 2017

Great Service Clements has a friendly, helpful and upfront team who wants to help the customer find the best fit for them. Made my buying experience easy! I love my More

by AH095
Recommend Dealer
Yes
Employees Worked With
Jennifer Coe, Alex Broadwater
Jun 29, 2017 -

Rochester Chevrolet Cadillac responded

Our philosophy is to be up front about everything. We're glad you noticed, and that Alex and Jenni are shining examples of the Clements Clear Value Promise. Welcome to Clements~ Have a great day! Rita Duda Marketing Manager

June 20, 2017

Friendly service. Alex was very professional and easy to work with. He made our experience stress free and easy. I would recommend others go to Alex for their future ca More

by Kathryn Broadwater
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Broadwater
Jun 29, 2017 -

Rochester Chevrolet Cadillac responded

Hi Kathryn, Thanks for taking the time to recommend Alex. He's one of the best product specialists we have. Enjoy that Tahoe. May you have many wonderful family trips in it. Have a great day! Rita Duda Marketing Manager

June 20, 2017

First car purchase, first place to go ~Clements Subaru I officially made a first "adulthood" purchase... my wonderful Honda Civic! I had already made up my mind of what I was searching for. I had explored More

by Jenn3eye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julio Molina
Jun 29, 2017 -

Rochester Chevrolet Cadillac responded

We're happy to hear that you got exactly what you wanted out of your first "adulthood" purchase with us at Clements Subaru. Julio is indeed, an elite product specialist. He's wonderful at providing a fast, fair & simple buying experience. We wish you safe travels in that Honda, and look forward to seeing you again soon. Have a great day! Rita Duda Marketing Manager

June 19, 2017

Great Salesman! I never write reviews, but for Julio I will. I had been looking for a used car for a month and a half and then a friend suggested I check out a Subaru More

by dcsparkle
Friendliness
Recommend Dealer
Yes
Employees Worked With
Julio Molina
Jun 29, 2017 -

Rochester Chevrolet Cadillac responded

We certainly are happy that you took the time to write this wonderful review for Julio. He does work hard for each of his customers, and we agree, Julio does have an awesome smile! You're now part of the Clements Subaru family so be sure to stop in and visit. Welcome to Clements~ Have a great day! Rita Duda Marketing Manager

June 19, 2017

Friendly, Professional, Helpful Our experience at Clements was a great one! The clear pricing and service from Mike Iyobhebhe and the whole team was unparalleled. They went above and More

by Michael and Theresa Ring
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Coe, Mike Iyobhebhe
Jun 29, 2017 -

Rochester Chevrolet Cadillac responded

Hi Michael and Theresa, Hearing that the clear pricing and service from Mike was "unparalleled" is the best thing we could hope for! Thank you for choosing Clements. Have a great day! Rita Duda Marketing Manager

June 19, 2017

Clements is amazing! Clements staff was great! Everyone was very helpful and they greet you within in seconds on entering their dealership lot- great customer service. Thi More

by kpeter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin H. Barnett, Jennifer Coe
Jun 29, 2017 -

Rochester Chevrolet Cadillac responded

We'd like to thank you for your recommendation and for this great review for Kevin and Jenni. Our team is dedicated to providing you and everyone else who visits Clements with only the best there is to offer. Enjoy your "big girl" car purchase. :) Come back to visit anytime. Have a great day! Rita Duda Marketing Manager

June 15, 2017

Very Unprofessional We were first time customers and original salesman quit while we had a car on hold. Started working with a different salesman who didn't really seem l More

by mustang08
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Jesse Hellerud, Nick Nelson
Jun 29, 2017 -

Rochester Chevrolet Cadillac responded

Thank you for the candid feedback on your experience with my staff at Clements Subaru. I sincerely apologize for the level of service you received. I realize we are not perfect, and feedback like you have provided is one of the only ways we can improve. Please do not hesitate to contact me. I would welcome the opportunity to speak with you in more detail. Respectfully, Tim McBeain Director of Sales 507-285-4767

June 14, 2017

Great service and quality vehicle selection! Loved working with Luis Velez! Super nice and helpful. A great buying experience. Would purchase another car from Luis in the future. Thanks so much. More

by Tigers#1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Velez
Jun 29, 2017 -

Rochester Chevrolet Cadillac responded

Congratulations on your new Subaru! Luis looks forward to working with you again in the future. Have a great day! Rita Duda Marketing Manager

June 09, 2017

Fair and low pressure I enjoyed the dealerships and Luis' low key approach. He was informative and knowledgeable about the vehicle I was interested in. Fair price upfront More

by Clivestaples
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Velez
Jun 29, 2017 -

Rochester Chevrolet Cadillac responded

You just experienced the Clements Clear Value Promise - a fast, fair & simple buying experience. Thanks for the review. We like Luis' low key approach too. Have a great day! Rita Duda Marketing Manager

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