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Rochester Chevrolet Cadillac

Rochester , MN

4.5
375 Reviews

1000 12th Street SW

Rochester , MN

55902

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Showing 375 reviews

July 10, 2017

New Car purchase This was the most enjoyable car buying experience! Never once did I feel pressured and they were fast and informative on every question I asked. I b More

by Stephanie Start
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Swartwood, David Chiarini, Mike Iyobhebhe
Jul 11, 2017 -

Rochester Chevrolet Cadillac responded

Hi Stephanie, It's wonderful to hear that David, Mike and Rick were able to provide you with such an enjoyable car buying experience. Thanks for taking the time to write about your experience, and thanks for recommendating Clements. Have a great day! Rita Duda Marketing Manager

July 10, 2017

Big Mike Rocks! Big Mike is by far the best! He's got a great personality, knows his products and makes car shopping very enjoyable. We've bought several vehicles h More

by Selly23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Iyobhebhe
Jul 11, 2017 -

Rochester Chevrolet Cadillac responded

We think Big Mike is so much fun too! Thanks for reminding us of that. Have a great day! Rita Duda Marketing Manager

July 09, 2017

Terrible Experience Originally when I committed to buying a car here, I was pleased with the service. As time went on it all went downhill from there. They would not co More

by Brandon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Julio Molina
July 06, 2017

Julio was great! It was my first car buying experience and I had just moved to town. Naturally I was a little apprehensive. Julio put me at ease and treated me like a More

by AJT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julio Molina
Jul 11, 2017 -

Rochester Chevrolet Cadillac responded

Welcome to Rochester. Hope you enjoy it here. And welcome to the Clements family. Thanks for letting us know that Julio and the whole team were helpful and pleasant to work with. Enjoy your Subaru! Have a great day! Rita Duda Marketing Manager

July 06, 2017

Everything explained well Great car at a great price. Detailed information and explanation of options. Clean and comfortable. 😃 Cars were clean and detailed. Would reco More

by Chuckle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Others were helpful too. Cheery environment, Julio Molina
Jul 11, 2017 -

Rochester Chevrolet Cadillac responded

Hi Chuckle, Thank you for recommendating Clements Subaru to others out of town. We appreciate that. Our Clements Clear Value Promise is to make buying a car fast, fair & simple. I'm glad you enjoyed our cheery environment. Have a great day! Rita Duda Marketing Manager

July 01, 2017

Subaru WRX Purchase Julio did a fantastic job helping me out today. Thanks for the excellent service. Very happy with the purchase of my 2017 Subaru WRX premium. More

by Jhowell76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julio Molina
Jul 11, 2017 -

Rochester Chevrolet Cadillac responded

Congratulations on your new Subaru WRX. That's is one awesome vehicle. Enjoy! Have a great day! Rita Duda Marketing Manager

June 30, 2017

Great experience We decided one day to check out the Crosstrek because my mother loved hers. From the moment Julio came over to greet us he was very professional and v More

by Luci Marie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Hellerud, Julio Molina
Jul 11, 2017 -

Rochester Chevrolet Cadillac responded

Hi Luci Marie, We're thrilled that you enjoyed your experience with Julio and Jesse. Thanks for sharing this great review about Clements Subaru. We wish you safe travels in your new Subaru and look forward to seeing you again soon. Have a great day! Rita Duda Marketing Manager

June 29, 2017

Pleasant The experience was painless. Alex and Rick made it very simple. I do wish that the dealership would wheel and deal on some accessories and or trade pr More

by Jpolk19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Swartwood, Alex Broadwater
Jun 29, 2017 -

Rochester Chevrolet Cadillac responded

We're glad Alex and Rick took good care of you. Yes, Clements has a negotiation-free pricing policy that we apply to all of our vehicles. The price is based on demand, availability and how long's the vehicle has been in our inventory. We give you our best price upfront. The same goes for a Trade-In. There isn't a need to wheel and deal as our process of determining the vehicle's market value is completely transparent. The Clements Clear Value Promise motto is simple: A fair price for our car - and a fair price for theirs! Thank you for placing your trust in Clements. Have a great day! Rita Duda Marketing Manager

June 28, 2017

great buying experience luis war very professional, very knowledgeable and very patient in answering all our questions. we would recommend luis and your dealership any time. More

by german1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Velez
Jun 29, 2017 -

Rochester Chevrolet Cadillac responded

Hello Merton and Heidi, Thanks for sharing your experience with Clements and Luis. Our goal is to provide you with a truly exceptional experience, and it sounds like we achieved that goal with you. But, we'll work a little harder on the paperwork to make it even more fast, fair & simple. Have a great day! Rita Duda Marketing Manager

June 28, 2017

Great Customer Service Julio met us shortly after we got to the lot. He is very personable and easy to talk to. Whole experience was great. No high pressure sales. He was ve More

by subaruhappy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julio Molina
Jun 29, 2017 -

Rochester Chevrolet Cadillac responded

We couldn't be happier that Julio provided you with great customer service. Enjoy your new Subaru and please come back to visit anytime! Have a great day! Rita Duda Marketing Manager

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