Rochester Chevrolet Cadillac
Rochester , MN
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Clements Subaru and Julio. This was our first time working with Clements Subaru. I have to admit it was very nice. Our salesman Julio, was very pleasant and professional to de This was our first time working with Clements Subaru. I have to admit it was very nice. Our salesman Julio, was very pleasant and professional to deal with. He answered all of our questions and we did not feel any pressure what so ever. He walked us through the questions about the vehicle we wanted to purchase, trade in of our vehicle, financing and finally the sale. All in all it was very easy and no pressure. More
Clements is awesome! We have been Clements customers for our last two vehicles and plan to purchase a third soon. They have a no hassle sales team that gives you all the i We have been Clements customers for our last two vehicles and plan to purchase a third soon. They have a no hassle sales team that gives you all the info up front- no hidden fees, costs or sales pressures. Our sales guy Mike was superb. It was pouring rain and he brought our vehicle into the bay inside so we could get to know the features and learn about the navigation. Very nice business to visit. More
Great Experience We actually came into the dealership for an oil change in our Forester and ended up buying a new Outback!! We loved our Forester, but wished for a lit We actually came into the dealership for an oil change in our Forester and ended up buying a new Outback!! We loved our Forester, but wished for a little more leg room for passengers. We had a good connection with our salesperson, Luis, and he found us a vehicle with the options we were looking for. More
Best experience! Julio was very knowledgeable, receptive, kind and patient! Not only did we get a great car for our family, we were blessed to cross Julio's path! We w Julio was very knowledgeable, receptive, kind and patient! Not only did we get a great car for our family, we were blessed to cross Julio's path! We would recommend Julio and Clements as a first choice for anyone in the market for a new or used car! More
Very relaxing I am so happy that we came here. It was so easy picking out the perfect vehicle for myself and my little one. Kara Howe and Mike Iyobhebhe were the be I am so happy that we came here. It was so easy picking out the perfect vehicle for myself and my little one. Kara Howe and Mike Iyobhebhe were the best. These two helped ease my nerves so much, and I think I'd definitely go back with no hesitations. More
Good dealership employees. I appreciated the no nonsense approach to pricing. Our sales person was helpful and genuinely concerned that we get the car we wanted. Good job Clem I appreciated the no nonsense approach to pricing. Our sales person was helpful and genuinely concerned that we get the car we wanted. Good job Clements. More
Great Teacher demonstrates Forester's Navigation Let's start by saying, I didn't actually BUY my Subaru from this dealership--I felt plenty sheepish going in to ask how to use my navigation system (a Let's start by saying, I didn't actually BUY my Subaru from this dealership--I felt plenty sheepish going in to ask how to use my navigation system (and a few--ok, a lot--of other things, too). Despite spending hours with the Owner's Manual and YouTube demos, I had to find people--Real People!-- to walk me through how to use my car! WELL--They just don't come more real, kind or willing to help than Robert Anthis at Clements Subaru. Did I mention I think this gentleman KNOWS his product?! I learned so much thanks to Mr. Anthis' patience, logical explanations and expertise. At the end of our instructional session---I felt GREAT about owning a Subaru Forester again!!!! I can't help but wonder, how would Clements Subaru have treated me if I had bought my vehicle from them?? :) PS: Also, had a complimentary review/safety/fluids check of my Subaru (you caught that COMPLIMENTARY?) while at Clements. Fernando Rosas took care of this....got us through in no time when my scheduled changed and I kinda ran out of time! Also, had help from B.J. in Parts--very kind and efficient. A simply terrific experience. Thank you, Clements! See you again soon. More
Big Mike Rocks! Big Mike is by far the best! He's got a great personality, knows his products and makes car shopping very enjoyable. We've bought several vehicles h Big Mike is by far the best! He's got a great personality, knows his products and makes car shopping very enjoyable. We've bought several vehicles here and will continue to purchase from Mike because he's just so much fun. We even accidentally called his cell on a Sunday thinking it was his business line and we'd leave a message...he answered and was excited we called. Less than 24 hours later he had another sale. Keep up the great work Mike!!!! More
New Car purchase This was the most enjoyable car buying experience! Never once did I feel pressured and they were fast and informative on every question I asked. I b This was the most enjoyable car buying experience! Never once did I feel pressured and they were fast and informative on every question I asked. I began staring with David C. via e-mail and he was very quick to respond to my questions. When I got to the dealership, I dealt with Mike I. and he was awesome. Mike was super friendly, helpful and very informed on the type of vehicle I was interested in. Mike always made sure that I was comfortable and explained every step along the way. Working with Rick in finance was also great! He was very informative and very thorough with explaining everything. This was truly a great experience for me and I will be back again and you will be the first place I recommend for someone looking for a new vehicle! Thank you again everyone at Clements!!! More
Terrible Experience Originally when I committed to buying a car here, I was pleased with the service. As time went on it all went downhill from there. They would not co Originally when I committed to buying a car here, I was pleased with the service. As time went on it all went downhill from there. They would not cooperate with my bank that I am financing through at all, they wouldn't even send them the purchase order. When I finally got back to the dealership to get my car, they had me sign somebody else's paperwork for a different car... After I finally got to sign my paperwork I told them to send the purchase order to my bank and they said they would...They never did...Then they gave me a temp license on my car, which was the wrong one since I am not from MN, so they called me and had me mail it back, after they mailed me the correct one... Then they told me I would have to wait 3-4 months to receive my title. What kind of dealership tells someone they have to wait that long to get their title? The temp license expires before that time! Julio told me that it's fine to drive even after the temp license expires because "I have proof of ownership on the car", which is the most ridiculous thing I have ever heard, that is totally illegal to drive a car without any form of license... I finally called and got on these people at this dealership and got to the bottom of this mess and got everything worked out. What a disaster and a terrible experience. More