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Robinson Toyota

Jackson, TN

4.4
75 Reviews

1453 vann drive

Jackson, TN

38305

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Showing 75 reviews

October 15, 2021

Had my Prius towed in unannounced at 1PM. They diagnosed and had me back on the road within a few hours. I was expecting to rent a hotel for the night because I was headed up north but their fast work allow More

by mfh1735
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Ward
Oct 19, 2021 -

Robinson Toyota responded

We are so glad we could get your vehicle repaired and back on the road safely. Let us know if there is anything else we can do to make your travels safer.

October 12, 2021

The service is very good and they do a really good job of taking care of the customers. As for sales manager we don’t get alone. Bought three new Toyota’s but had to go to Memphis to get a great deal. More

by Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Ward
Oct 14, 2021 -

Robinson Toyota responded

Our Service department is one of the best. Our Sales Department have all our vehicles priced to the market so everyone is getting the best deal.

October 04, 2021

I come on days when Courtney is there. I will not work with anyone else. More

by Leslie Phillips
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Hughes
Oct 06, 2021 -

Robinson Toyota responded

Courtney is an amazing service Manager and is always willing to help and to explain everything.

October 01, 2021

Truly a great experience and great staff! Hassle free and simple process! Great people as well!! More

by Clint Borden
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Harris and Jimmy
Oct 06, 2021 -

Robinson Toyota responded

Thank you for the great review.

September 27, 2021

Great dealership and great people to work with. The whole staff done a great job More

by haltom.d@yaho.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Diffy
Sep 29, 2021 -

Robinson Toyota responded

Thank you for the great review. We look forward to seeing you next time.

September 24, 2021

For the most part, I've always experienced good service from Robinson Toyota. I would, and will, highly recommend them to everyone who is looking for a vehicle service or to purchase a new or used vehicle. More

by Ceasar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney, Mark , Christopher Ward
Sep 29, 2021 -

Robinson Toyota responded

Thank you for the Great review we look forward to seeing you next time.

September 10, 2021

Robinson Toyota is the best. They go above and beyond expectations! The staff is knowledgeable, professional, and friendly. I would highly recommend Robinson Toyota! Courtney is great! More

by Amy DeArmitt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney
Sep 11, 2021 -

Robinson Toyota responded

Thank you for visiting our service department. Courtney is a wonderful service manager and is always willing to help and get you in and out everyday. We look forward to servicing you at your next visit.

August 11, 2021

Service representative had part delivered in record time and coordinated an appointment to coincide with a medical appointment with a shuttle to the medical appointment. Very pleased. More

by simmsr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney in Service
Aug 13, 2021 -

Robinson Toyota responded

Courtney is not only our service manager, but one of our best service advisors. She always takes care of our customers in a timely manner. She looks forward to helping you and other customers in the future.

July 22, 2021

Got me in before my scheduled time and got me out with minimal wait….very pleased Yo have most my Saturday free! Thank you Mark!! More

by Hotrod471
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
Jul 24, 2021 -

Robinson Toyota responded

Mark is one of our Service Advisors and does a Fantastic job!

Jul 24, 2021 -

Hotrod471 responded

👍

July 22, 2021

Terrible experience, no spare or jack wasn’t told about this, so on a Friday I had a flat they called roadside, a hundred miles More

by Leoion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Roger Harris
Jul 24, 2021 -

Robinson Toyota responded

We are sorry for the inconvenience but some new vehicles do not come with spares and they have run flat tires, fix a flat, or nothing. Toyota does give Roadside assistance when you purchase a new Toyota or a Certified Toyota for a limited time.

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