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Robinson Toyota

Jackson, TN

4.4
71 Reviews

1453 vann drive

Jackson, TN

38305

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Showing 71 reviews

September 18, 2024

The people were friendly, the environment was clean, the options are wide, and the prices are practically unbeatable, a s their service is exceptional! More

by Fmun
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Blankenship, Jeff Patrick
May 02, 2024

Bought a used car January 29, engine began to fail January 31, returned it February 2, they said "We are going to take care of you." Took two months to get in part. Several times during that period, More

by james.webb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Christopher Ward
May 06, 2024 -

Robinson Toyota responded

We understand your concern but we can not help that the part was on national backorder from Ford and now it faces a mechanical failure that is known by Ford and your vehicle doesn't qualify to be covered under manufacture warranty and Ford declined to fix a problem they know is happening to there vehicles. We did offer an extended warranty to protect your investment before and during your purchase.

April 23, 2024

I have always received great service at Robinson! I appreciate the shuttle service to & from work when I need to use it. I’m always greeted with smiles & kindness. I’m always provided with accurate More

by LLemons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony P
May 06, 2024 -

Robinson Toyota responded

We care about all our customers and their vehicles and will go above and beyond or them. Thank you for the kind words and review.

April 06, 2024

Customer focused team, driven to meet customer’s requirements or needs whenever possible and create the best experience. More

by wtbrackett4801@gmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Ward
May 06, 2024 -

Robinson Toyota responded

Thank you for the kind words and great review.

March 25, 2024

Vince Worley in service has gone out of his way to take care of my car. He also went out of his way to help me with my old truck that isn't a Toyota. Can't tell him how much it meant. We've purchased 3 More

by kaw900
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Worley
May 06, 2024 -

Robinson Toyota responded

Vince is a great advisor and we appreciate the kind words and the customer loyalty.

March 25, 2024

The dealership makes you feel welcome. They were respectful and friendly. Everyone will go out of there way to speak to you. More

by tim.mccall
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy McCall , Christopher Ward
May 06, 2024 -

Robinson Toyota responded

Thank you for the kind words and great review.

March 09, 2024

We purchased our RAV4 in 2014 from Robinson. Since then the service department, and especially Lynn Webb, has taken excellent care of it. He introduced us to the WOW program and we are certai More

by bsikes389
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynn Webb
May 06, 2024 -

Robinson Toyota responded

Thank you for the great review. Lynn is a great service adviser and gives all his customers the WOW experience.

February 11, 2024

Robinson Toyota has been a breath of fresh air to deal with. All the personnel I met and dealt with were friendly, helpful, and very knowledgeable. I have been a Honda owner for many years, and I switched More

by dochonda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Holmes, Roger Harris, Lynn Webb, Christopher Ward
January 19, 2024

I love Roberson Toyota. Everybody are so nice and friendly. I had to get a new car and they were very helpful!!! More

by Angelgirl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuck, Christopher Ward
Feb 09, 2024 -

Robinson Toyota responded

Thank you for the great review.

December 15, 2023

Good service and good fast service good people know there job had worked done on time More

by Wiltontouchton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Jan 18, 2024 -

Robinson Toyota responded

Thank you for the great review.

Feb 09, 2024 -

Robinson Toyota responded

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