Robin Ford

Great Everyone was great and delightful. I worked with John Martin, he was very patient and professional. If you need a car, this is the place you will want Everyone was great and delightful. I worked with John Martin, he was very patient and professional. If you need a car, this is the place you will want to go to. More

great customer service great experience, The experience was great. Very friendly and helpful. Rich was an excellent salesman and made the process very easy. I will not hesitate to recommend The experience was great. Very friendly and helpful. Rich was an excellent salesman and made the process very easy. I will not hesitate to recommend both RICH and Robin Ford to everyone. More

time limit shattered! I called the dealership and told them I only had 3 hours before I had to be at work and the response I got was "we can have a deal made in less than t I called the dealership and told them I only had 3 hours before I had to be at work and the response I got was "we can have a deal made in less than that" and they weren't kidding. Michele Harlan set everything up for me. And she passed me off to the fastest dealer in the east. Jules Dixon was waiting at the door for me to walk in and we got right to business. We took a test drive, talked about all the great features of car ( 2015 fusion se, the car she also owned), and she was incredibly easy to get along with. In the first hour I had already test drove the car I wanted, had my trade in appraised, and the paperwork basically finished. Speaking of paperwork, Jim Suydam was on top of everything. It was the fastest contract signing I'd ever been through. He knew I needed to get to work and he wasn't going to let me be late. Great people. Great experience. I would absolutely recommend this dealership to friends and family. I think I was finished and driving off the lot in under 2 hours. Of course I needed a little time with Jules so she could show me all the bells and whistles. She was awesome. To the point, beyond educated on the product, and honestly a real pleasure to talk to. This was not your typical car saleswoman just trying to get a sale. And Jim even hooked me up with his remote start installer. The guy even comes to your house to install it if you want! All around this place was great. AND WHAT A GREAT CAR!!! More

The best word to describe my experience is PAINLESS! Mr. Mickey Sullivan was prepared to let me test drive three vehicles on a Saturday afternoon. I settled on the 2015 Ford Escape Titanium. He had to Mr. Mickey Sullivan was prepared to let me test drive three vehicles on a Saturday afternoon. I settled on the 2015 Ford Escape Titanium. He had to find it for me, but did! It is a beautiful ruby red with tan interior and has all of the features I wanted in a new car. I picked it up on Wednesday after work. The dealership gave me more than I expected as a trade in for my 2006 Ford Freestyle. This helped me get what I wanted but stay within my car note budget. I also purchased the extended warranty. I haven't done that in the past, but wanted to be sure all of the new electronics that have come out were covered. Every member of the Robin Ford Team that I met was friendly and courteous. I would definitely refer anyone to them to purchase a vehicle. More

The Robin Ford Scam I wouldn't suggest or refer anyone to buy a car from Robin Ford dealership in this life time. I have been sucked into their scam. I purchase a Mini I wouldn't suggest or refer anyone to buy a car from Robin Ford dealership in this life time. I have been sucked into their scam. I purchase a Mini Cooper November 2014. The red Flag should have been when I purchased the car and the car had old inspection sticker 5/2015. They never reinspected the car after they sold it to me. Five days after I purchased the car the gear shifter wouldn't let me put the car in park gear. Four months after I bought the car, the car wouldn't go into the park gear or the reverse gear, the only way I could park my car by putting it in neutral gear along with the emergency brake. Now keep in mind When I bought the car in November 2014 my inspection stickers on my car is saying 5/2015. And not to mention there must have been a short in the computer system but they say that they did an inspection on my Mini Cooper The check engine light fades in and out must been a short. When I went and got my own diagnostic test not only was my car gearshift is not working, but the engine cylinders are shot. I wouldn't suggest anyone to buy a car from Robin dealership because, don't no dealership sell a customer a car and six months later the car is no good. I was sucked into The Robert Ford scam because they sold a vehicle that has 101 problems and they didn't want to invest the money to get the Mini Cooper fixed the proper way that's why the vehicle didn't have Upto date inspection stickers on it. Now they are trying to stick me with all the problems and the cost. I have contacted the consumers Attorney General in this situation which is way too much. So my lesson is I would never refer or suggest anyone to deal with Robin Ford for in any matter in regards of buying or leasing a vehicle because you just might get scammed! More

Excellent service my experience with robin ford was great. I recently purchased a 2015 Ford Escape with no hassle at all. The staff is great. They are friendly and know my experience with robin ford was great. I recently purchased a 2015 Ford Escape with no hassle at all. The staff is great. They are friendly and know their product. More

Awesome I was desperate for a car. Eric was great. I talked to him before I got the car to make sure I was pre-approved. I was and made it there and had my ne I was desperate for a car. Eric was great. I talked to him before I got the car to make sure I was pre-approved. I was and made it there and had my new car within an hour. Eric realized my situation and helped. It was awesome to have an experienced salesman who was so great. Plus, I got a great deal. More

Easy and friendly employees Jules and Jim helped me purchase this car with a lot of ease. I scheduled a time to meet for a car and I was a bit tardy. They did not give me a hard Jules and Jim helped me purchase this car with a lot of ease. I scheduled a time to meet for a car and I was a bit tardy. They did not give me a hard time over that. They ensured my purchase was hassle free. I would absolutely recommended this dealership. -James More

Very professional and answer all my cuestions A had a very good experience buy my ford escape thanks to Jules Dixon she is very professional and she will work whit you budget A had a very good experience buy my ford escape thanks to Jules Dixon she is very professional and she will work whit you budget More