Robin Ford
Glenolden, PA
Filter Reviews by Keyword
By Type
Showing 244 reviews
Exceeded our expectations My wife and I stopped in Robin Ford to meet with a sales rep, Rich Small, who she dealt with before. We came in with what seemed like an unthinkable My wife and I stopped in Robin Ford to meet with a sales rep, Rich Small, who she dealt with before. We came in with what seemed like an unthinkable idea and gave him little to work with. Rich managed to make everything we needed to happen and we walked out of there extremely happy with the cars we wanted. All of the guys we dealt with and met there were great. I've been in and out of several dealerships in the past and this was by far one of the more enjoyable experiences I've had. Not to mention, Rich made the whole thing seem stress free. I'm glad we stopped in there and they'll have our business as long as we are both able to drive. Thanks! More
Walked in and drove out happy with the car of my choice John Martin greeted me with a smile and a handshake he went right to work on what I was interested in. Love you much John John Martin greeted me with a smile and a handshake he went right to work on what I was interested in. Love you much John More
Best dealership ever (shout out to Jules!) | Quick&courteous Michele first helped me online when I inquired about the pre-owned 2014 Mazda CX-5. We set up a time for 10:30 AM on a Saturday, and when I got there Michele first helped me online when I inquired about the pre-owned 2014 Mazda CX-5. We set up a time for 10:30 AM on a Saturday, and when I got there, she referred us to Jules. Jules didn't beat around the bush. She quickly got us the keys to the Mazda, and, for once, I didn't mind having the car salesperson ride in the car on the test drive. She told stories and talked to us like we were actual humans, while not straying too far from talking about the car. She really made us feel comfortable, and she was willing to help me get the best deal possible. Even though it wasn't a Ford, she showed me all the features and helped me picture myself driving the car super easily. She wasn't pushy in the slightest and seemed to really care about what I wanted. She let me ask the questions and was polite and respectful throughout the whole thing. She is also really friendly and funny, which didn't hurt one bit. The insurance broker they deal with is a huge plus, as well. I didn't think I would get a car that day, but I couldn't help it once Jules started working her magic. Thanks for everything, Robin Ford! More
Rich small was the best salesman ever. He is a man of his w Because the service was impeccable awesome. I couldn't have asked for a better salesman. Rich Small is definitely a man of his word. Awesome Because the service was impeccable awesome. I couldn't have asked for a better salesman. Rich Small is definitely a man of his word. Awesome More
Excellent customer service This was the best experience I have ever had shopping for a car. My appointment was at 1:00 pm and I was out of there by 2:30 pm with my new car!!!! This was the best experience I have ever had shopping for a car. My appointment was at 1:00 pm and I was out of there by 2:30 pm with my new car!!!! My salesman Rich was so professional, very quick and very friendly. I would strongly recommend anybody thinking of buying a new car to definaltely go to Robin Ford. The entire staff was great!!!!!! I love my Scion that I purchased. Once again thank you Rich for all your help!!!!! More
Wonderful I just purchased my new car at the Robin Ford and I cannot say enough about my salesman and the staff. They were great. They really worked hard to g I just purchased my new car at the Robin Ford and I cannot say enough about my salesman and the staff. They were great. They really worked hard to get the deal that I wanted. More
My new lease I went in for service on my Ford Focus 2013. I left with a new 2015 Ford C-Max. I wasn't expecting this but I am not unhappy about it. I am recently w I went in for service on my Ford Focus 2013. I left with a new 2015 Ford C-Max. I wasn't expecting this but I am not unhappy about it. I am recently widowed and my husband always wanted me to be safe in my car. So when I got a recall on my Focus I became nervous. I wandered into the show room to just look (my sister just got an Escape) and looked at the Escape. That is when I met Jules Dixon. She was great. Took me for a test drive and then before you know it I was trying to get an Escape. That didn't work out, monthly payment to high. So Jules said how about trying the C-Max. Well let me tell you, I couldn't be happier. Every time I get graded on my braking skills and see how much I am saving on gas, I shout for joy. Thanks so much for making me feel safe and happy. More
Robin Ford Looking for a car for our daughter and keeping it a secret from her was no easy task. John and Dave did a great job helping us find a car that fit our Looking for a car for our daughter and keeping it a secret from her was no easy task. John and Dave did a great job helping us find a car that fit our needs and kept us in the price range that we wanted to be in. We were offered many choices of cars, upgrades and warranties but they did not try to push us into anything that we didn't want. When we came to pick up the car they had balloons attached to the mirrors and helped make the surprise even better. The final paperwork was done fast and the overall experience was an A+. More
Awesome experience with a great salesman This was the 27th Ford we've purchased from Robin Ford since 1966. Our salesman, John Martin, was great, he handled all the details, no pressure at al This was the 27th Ford we've purchased from Robin Ford since 1966. Our salesman, John Martin, was great, he handled all the details, no pressure at all to buy, We had some wait time while the paperwork was being finalized, we had some good conversation with John, we will recommend him to friends looking to buy a new Ford. Oh yeah, they gave us a GREAT deal on our Fusion. We really felt like we were treated with respect as very long time customers. More
Wonderful Experience. I walked in explained my situation to John and he worked with me to get the vehicle I needed. He was patient and understanding. It was an all around g I walked in explained my situation to John and he worked with me to get the vehicle I needed. He was patient and understanding. It was an all around great car buy experience. Thanks Again John! More