Robin Ford

"ECSTATIC"!!! From my first contact online with Erin, the entire process of purchasing a car was perfect! All the personnel at Robin Ford are knowledgeable, effici From my first contact online with Erin, the entire process of purchasing a car was perfect! All the personnel at Robin Ford are knowledgeable, efficient and friendly! Jules Dixon assisted me upon arrival. She made me feel comfortable, answered all of my questions and most importantly, there was NO PRESSURE! Jim Suydam processed the paperwork, in what felt like to me, record time! I can not praise this dealership enough! Robin Ford has a new customer for life!!! More

service experience I have no complaints with the service they provided. They were both very helpful, informative and overall very nice men. They walked me through the pr I have no complaints with the service they provided. They were both very helpful, informative and overall very nice men. They walked me through the process with ease. More

PERFECTION IN EMPLOYEES This is our second time with this dealership~~First time was in 2010 when I bought my Ford Edge which by the way "I AM STILL IN LOVE WITH" ~~ At that This is our second time with this dealership~~First time was in 2010 when I bought my Ford Edge which by the way "I AM STILL IN LOVE WITH" ~~ At that time our sales and finance manager was Jim Suydam which again we had the pleasure working with~~ My only regret is that I had not written about him back then~~ Jim is beyond what a Manager title holds~ Jim is also very friendly not stuffy and truly cares about his clients~~ Jim goes above and beyond his duties. I say this because Jim explained when we came in which was 5 PM that he would work on our papers when time allowed due to the fact he was working with other clients as well as delivery coming in. We totally understood and told him to take his time we would never go to another dealer and he could work on us the next day, which in fact he did. ~ Jim called at 11 AM the next morning to let us know he was working on our deal and would contact us within an hour or two, which is exactly what he did~~ In the meantime let me go back to the first day after we spoke with Jim and submitted our paper work, Jim introduced us to Jules Dixon who would be our sales rep, and what I saw in Jules was a BEAUTIFUL RAY OF SUN, FULL OF SMILES, AND MORE THAN EAGER TO HELP AS WELL. What we have experienced in the two of them was more than them making a sale to profit on. They are two of the kindest people we have come across in a long time~~ I could write forever about Jim and Jules but I am sure you get the entire picture. WE THANK YOU SO VERY MUCH for employing such wonderful caring people. My husband and I are thrilled with his new 2014 F150 and know that we will be for years to come. My husbands F150 of 24 years with 255,000 miles that still works like a charm sits in our driveway as a reminder of how TOUGH FORD REALLY IS~~ And why we would NEVER drive any other vehicles. Thanks again until next time ! Sincerely, Kim and Doug Hill More

My first car experience Jules found a great first car for me in my price range and Jim Suydam made it possible to get me an affordable payment plan. It was a bit of a wait, b Jules found a great first car for me in my price range and Jim Suydam made it possible to get me an affordable payment plan. It was a bit of a wait, but they had excellent customer service. I was very pleased with the people that worked with me and will definitely recommend robin ford. More

Pleasant and Rewarding Sales Experience Jim Suydam was 98% involved in successful sale of '14 Fusion LE Hybrid. Jim's qualities: patience, informative, friendly, professional, cooperative, e Jim Suydam was 98% involved in successful sale of '14 Fusion LE Hybrid. Jim's qualities: patience, informative, friendly, professional, cooperative, excellent listener, energetic, precise and knowledgeable. More

Robin Ford The service was wonderful and the experience was overall very pleasant. The employees were very friendly and I would recommend Robin Ford to anyone wh The service was wonderful and the experience was overall very pleasant. The employees were very friendly and I would recommend Robin Ford to anyone who is looking to buy a car. More

Very positive experience This was the best car buying experience I've had by far. Everyone was flexible, fair, professional, and truly customer service oriented. Thank you! Lo This was the best car buying experience I've had by far. Everyone was flexible, fair, professional, and truly customer service oriented. Thank you! Love my new car! More

Awesome service! :) Jules was wonderful to work with. I walked in early afternoon just to do a quick test drive and told her that I was strapped for time and she was very Jules was wonderful to work with. I walked in early afternoon just to do a quick test drive and told her that I was strapped for time and she was very accommodating. I came back later that night to buy my car and requested her because I loved the service she provided for us. She was very knowledgable and very helpful answering all our questions. More

Buying a new car I was not sure what I wanted but when I first walked in the door Jules approached me and it was all good. I thought at first I would feel uncomfortabl I was not sure what I wanted but when I first walked in the door Jules approached me and it was all good. I thought at first I would feel uncomfortable with a woman helping me but it was a great experience. She should me so many different was to go in my price range. She worked very hard on that situation. I was not a easy task. We went back and forth with leasing or not but I wanted to own. Now we got Jim involved to make this happen. After a few times with Jim and Jules I went home with a new Escape. She was great. They walked well as a team. So everyone go to Robin Ford and ask for Jules. More

Satified Customer Rich was very helpful. He made the whole car buying experience very pleasurable and easy. Both Rich and Jim were very professional. I would definite Rich was very helpful. He made the whole car buying experience very pleasurable and easy. Both Rich and Jim were very professional. I would definitely recommend Robin Ford. More