Robin Ford

Fantastic Auto Buying Im my experience,if you are a woman,you should always bring a man with you whenever it has to do with cars, bc most men think they can get over easy o Im my experience,if you are a woman,you should always bring a man with you whenever it has to do with cars, bc most men think they can get over easy on women. this is just a generalization. On Monday February 9, 2015 I walked into Robin Ford of Glenolden,with no intention of leaving with a car,bc I was alone. Well what happened after i got in there,changed the way I felt about men thinking women can't think for themselves. I can thank Dave and Jim for that! I was treated with respect and not just a woman who can't think for herself!! These two men made sure I was well informed every step of the way. The whole process was really,worry free. I felt extremely comfortable asking question and getting honest answers. I left there with confidence that I got a car that was just for me. Dave and Jim are to Thank for that. Thanks guys! you Rock!!!! I will make sure and tell anyone who is in the market for a car to go to Robin Ford of Glenolden. More

Jules Dixon was amazing!!!! I had a wonderful experience at Robin Ford!! Jules was extremely helpful and very knowledgeable!! Not only was I impressed with her professionalism sh I had a wonderful experience at Robin Ford!! Jules was extremely helpful and very knowledgeable!! Not only was I impressed with her professionalism she was funny and made me feel right at home. I definitely recommend going to Jules for your next car purchase. Thanks for the Jeep :)) -Lori More

The way car buying should be Let first state that I am not the easiest customer to work with. I do my research, maybe more than most people. I walk in to the showroom with my fol Let first state that I am not the easiest customer to work with. I do my research, maybe more than most people. I walk in to the showroom with my folder containing price comparisons between Edmund's, KBB and other company's for both the new car and my trade in. I know what I want and how much I am willing to pay. Since I never "need" a car, its always I want a new car, I have no problem walking away from a deal. Now with that being said, dealing with Mickey, just made the overall experience a walk in the park. The whole transaction went very smoothly, no back and forth on the price, for either car. He never pulled the "I have to talk to my manger" trick. I dealt with one person, him. Since the car I wanted, the way I wanted it, it had to be order. Mickey kept me advised thru the whole ordering and delivery process. When I picked the car up, he had all the paperwork ready, I just had to sign and drive. Now that was really nice. I had ordered molded splash guards and when I asked how much for them to install, he's answer was perfect, no charge. Now that is a awesome salesman and an awesome dealership. Would I recommend both him and the dealership, in a heartbeat. Would I buy from them again, already planning on it in 3 years. So be smart about it and do yourself a big favor, go see Mickey for your new car. You wont be disappointed. The reason for not giving all 5 stars is simple, nobody is perfect but they came close. More

It was a pleasure working with Eric Kane Working with Eric Kane was my best experience ever while buying a new vehicle. Not only was my experience awesome, I appreciated the fact that there w Working with Eric Kane was my best experience ever while buying a new vehicle. Not only was my experience awesome, I appreciated the fact that there was no haggleing back and fourth. Eric made the deal quick and easy. More

My first Car I had a great experience buying my first car with Robin Ford. Rich Small and Jim Suydam were a pleasure to work with and very knowledgeable. They made I had a great experience buying my first car with Robin Ford. Rich Small and Jim Suydam were a pleasure to work with and very knowledgeable. They made by car buying experience fun and stress free and did everything in their power to get me the right prices I was looking for. Robin Ford definitely went above and beyond to get me in a great dependable car and even went as far as entertaining my not so patient 3 year old. I would without a doubt recommend Robin Ford to friends and family. More

"Outstanding" We have been customer of Robin for over 30 years. Time to look at a new or newer used car. The Service Manager, Steve LaMonaca suggested - pick out We have been customer of Robin for over 30 years. Time to look at a new or newer used car. The Service Manager, Steve LaMonaca suggested - pick out an used suv he would go over it and use it for a day. We did come in to look at used Escape's, road tested about 4 including a new one. Rich Small was our sales representative, he was so well versed in the specifications and how to operate the Ford Sync system we knew we were going to buy the new Escape. We looked at all the new ones but wanted the lighter interior which was not in stock. He said wait a moment and called another dealer and within 40 minutes the very Escape we wanted was at Robin Ford. We now own that vehicle. By the way, if you need any training on the Sync System Rich is the one to ask. While we were there he guided two owners with there system. He said call me or stop if you need any help. Robin Ford is not a large over powering dealership. They do Take very good care of there customers. We have had all our cars serviced with them, they stand behind the work they do. One time our Explorer had a starting problem, they replaced a part, a day later we had the same problem. They again found and corrected the problem, refunded our money for the first service call - Now That's What I Call An Outstanding Dealership.... Great Job Again......Thanks More

stess free Jim and Eric were a pleasure to do business with. The atmosphere was comfortable. I will recommend them to family and friends in the future. Jim and Eric were a pleasure to do business with. The atmosphere was comfortable. I will recommend them to family and friends in the future. More

Very Pleasant! I had been contacted by several Ford dealers, but because of their being consistent in contacting me, I chose Robin Ford. I would and will recommend t I had been contacted by several Ford dealers, but because of their being consistent in contacting me, I chose Robin Ford. I would and will recommend to anyone in the market for a vehicle. Eric and Jim were extremely professional and friendly. I enjoyed my buying experience!!! More

Excellent Robin Ford I would like to thank u for your great customer service u provided Me n my fiance with. I've had the pleasure of meeting with Jules Dixon. Robin Ford I would like to thank u for your great customer service u provided Me n my fiance with. I've had the pleasure of meeting with Jules Dixon. She provided us with exceptional customer service. While we waited (which wasn't very long) her team assisted her as well. My fiancé and I were very SATISFIED and treated with RESPECT and had her undivided attention. More

Great Experience at Robin Ford! We bought a new vehicle from Mickey Sullivan last week. It was the best dealership experience we ever had. We went to Springfield Ford first and wal We bought a new vehicle from Mickey Sullivan last week. It was the best dealership experience we ever had. We went to Springfield Ford first and walked the lot for 10 minutes and nobody even came out to help us. Then we went to Murphy Ford and their salesman was so rude on the test drive that we left ASAP. Then we went to Robin and had the most pleasurable experience. Mickey brought the Escape up to the door, he made sure the car was warm before we got in... very nice touch. He explained all the features of the car and explained the warranty and extended warranty options too! Mickey was so nice and not pushy... he really is a true professional, making sure his customers were happy 100% of the time. When it came time to negotiate the deal, the Sales Manager, Ben Snyder, came over to us several times and explained our financing options, along with offering us coffee and water several times... always making sure we were comfortable. He couldn't have been nicer and easy to negotiate with. When it came to the paperwork, Jim Suydam took his time and explained everything and make sure we were taken care of along the way. All in all, we are very satisfied with Mickey, Ben, Jim and the rest of the Robin Ford staff who went out of their way to make sure we didn't feel pressured or uncomfortable in any way. These guys aren't car guys, they are true customer service professionals! We highly recommend Robin Ford to anyone in the Philadelphia area... More