Robert Horne Ford
Apache Junction, AZ
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Les was fantastic! We bought a new car and he was great at explaining all the features of the vehicle. He took his time and pointed out alot of things I didn't even know about the car. This was by far the at explaining all the features of the vehicle. He took his time and pointed out alot of things I didn't even know about the car. This was by far the best experience I have had with a dealership. They worked with me on my trade and gave me a fair price and was able to find a car that met all the options and price I needed. Thank you Les and Paul for providing such a wonderful car buying experience. I really appreciate your help! More
Started our visit with Zac when we went in for service on our 2012 Focus, had some issues with the first go round of the work. Upon returning to address the problems with Zac ( was going to call Ford direct our 2012 Focus, had some issues with the first go round of the work. Upon returning to address the problems with Zac ( was going to call Ford direct but checked on Yelp saw Horne had good reviews so gave them a chance to redeem themselves) we met Scott the service manager. From there both Zac and Scott stepped up to the plate and took great care of us and all our issues were addressed and fixed. Zac is a very personable and helpful young man, if you go to Horne for service see him. Scott the service manager is very knowledgeable and did a great job in getting all out concerns taken care of. Due to the extent of the problems with the car we decided to trade it in for a new car. Zac recommended we speak with Tony, which we did. Tony has been in the car business for a long time and was GREAT to deal with (Thank You Zac). Can't say enough about our good experience with Horne Ford. And we all know how trying it can be to buy a car. We also met with the general manager Steve, wanted let him know of the great service we received so that kudos could be given to all involved. Being in the service industry we know how hard it is to get good,reliable, take pride in their work employees in to days work force. So to sum things up we would recommend Horne Ford in Apache Junction, AZ. for you car needs. More
This was the best car buying experience I have ever had, I walked in at 3:00 pm out with new car by 5:00. No haggle with price, deep discounts already in place plus fair trade on my 2003 Jeep. I have been l I walked in at 3:00 pm out with new car by 5:00. No haggle with price, deep discounts already in place plus fair trade on my 2003 Jeep. I have been looking at new cars for about 8 months. Financing paperwork all as stated. Would advise all to give this dealership a try..... Thank You Elaine More
Tony is an excellent salesman who is friendly, professional, knowledgeable and helpful from the start. We appreciated the low pressure buying experience and everyone went out of their way to stay professional, knowledgeable and helpful from the start. We appreciated the low pressure buying experience and everyone went out of their way to stay late and help us with our purchase. More
My ideal dealership: One that makes me feel important, not like cattle or a "victim". One that doesn't take my car's keys so I can't leave. My ideal salesman: One who knows when to talk and when not to not like cattle or a "victim". One that doesn't take my car's keys so I can't leave. My ideal salesman: One who knows when to talk and when not to talk. One who puts up with my endless questions. One who makes me comfortable. One who goes over everything no matter how long it takes. My ideal sales manager: One who talks to me at my level, treats me with respect, explains why this is the best price, and yet finds a way to give something extra and makes me feel special. My ideal service advisor: one who answers even the dumbest questions as if they are perfectly normal. Go to Robert Horne Ford and have the same experience. It's worth the trip. More
Tony Petriccione was very professional and helpful. He made what can be a stressful experience, very personalized and pleasant. I would highly recommend purchasing a vehicle from him. made what can be a stressful experience, very personalized and pleasant. I would highly recommend purchasing a vehicle from him. More
This is my second purchase from Robert Horne Ford in a year. I have sent two others to Robert Horne Ford and they were happy with my recommendation. I will say this, Joe Montoya and his excellent customer year. I have sent two others to Robert Horne Ford and they were happy with my recommendation. I will say this, Joe Montoya and his excellent customer service is the number one reason I returned to Robert Horne Ford, and when I recommend Horne Ford I always include Joe Montoya in my recommendation. I have had nothing but positive experiences with every department at Robert Horne Ford, whether it be service, financing or sales. More
We purchased a new 2013 Ford Flex today from Robert Horne Ford. Couldn't be happier. This is the fourth vehicle we have purchased from our local Apache Junction Ford store. We get all our vehicles service Ford. Couldn't be happier. This is the fourth vehicle we have purchased from our local Apache Junction Ford store. We get all our vehicles serviced there also. Everyone who works there is a pleasure to do business with! More
Even though this dealership is only 15 miles from my house, I didn't even know it was there; my wife discovered it while she was searching new vehicle inventories on the Ford website. I'm really glad s house, I didn't even know it was there; my wife discovered it while she was searching new vehicle inventories on the Ford website. I'm really glad she did. I have to say that, hands down, this was the easiest and most positive new car buying experience of my life. The sales team (Paul/Louie) was very professional and incredibly friendly, and I got the vehicle I wanted at the price I needed without any of the nonsense that can often accompany buying a new car. Once we closed the deal, Mike, (Finance) got all the paperwork processed very quickly, explained everything very clearly, and I was out the door with my new Ford truck. I hope to drive this truck for many years, but if I do decide to upgrade, I will go back to this dealership first. I will absolutely recommend this dealership to anybody who is looking for a new or used car. Buying a new vehicle can be very stressful. Robert Horne is a smaller dealership, so you will get the attention and priority that you deserve. More
From front to back our experience was perfect. Highly recommended. They helped us to order a Ford Fusion Hybrid 2013 from the factory when we couldn't' get one anywhere else. recommended. They helped us to order a Ford Fusion Hybrid 2013 from the factory when we couldn't' get one anywhere else. More