Robert Horne Ford

Excellent The best "car buying" experience I've ever been through. Honest and efficient staff. I would do business with Horne Ford and Will Z. everytime. The best "car buying" experience I've ever been through. Honest and efficient staff. I would do business with Horne Ford and Will Z. everytime. More

No Pressure just Professionalism. Found The truck I wanted online went to trade in my car wasn't pressured to buy It right away. Got a honest offer for my car to trade in. The used tru Found The truck I wanted online went to trade in my car wasn't pressured to buy It right away. Got a honest offer for my car to trade in. The used truck needed and alignment the first time I test drove it. Dale Hickey sent it in to be fixed before I even said I was going actually buy the truck. Test drove it the next day with my wife and it drove true my wife was concerned I would be pressured but when she showed up she was impressed and now we love our new truck. More

2014 Ford Escape purchase 6/11/14 We bought a new 2014 Ford Escape Titanium at Horne Ford on 6/11/14. The sales process went very well as we went through Costco on the purchase price. We bought a new 2014 Ford Escape Titanium at Horne Ford on 6/11/14. The sales process went very well as we went through Costco on the purchase price. Our trade was valued reasonably well. And the whole process went quite smoothly. We did have to wait a little while as the vehicle model and options chosen was actually at another Ford dealer a few miles away, so it had to be brought to us. It didn't take very long, and our new Escape was presented in absolutely spotless condition. You could have brought it in the house it was so clean! The salesperson that helped us is Corey Royal..one of the most pleasant and helpful persons we've ever had the pleasure of dealing with. Truly nice guy. Our other dealings at Horne Ford in the service side have been great. More

A Great Experience Our experience working with Greg Pope, and Robert Horne Ford, was the best car-buying experience we have ever had. Greg was friendly, courteous, profe Our experience working with Greg Pope, and Robert Horne Ford, was the best car-buying experience we have ever had. Greg was friendly, courteous, professional and very knowledgeable. I wasn’t sure what model I wanted when I arrived. Greg showed me each one in which I was interested and allowed me to test-drive them. I took one home to show my wife and together we decided it was what we wanted. When we returned to the dealership, Greg talked to us about the car, answered our questions and addressed our concerns. He never pressured us to buy. When we were sure it was what we wanted, Greg personally took us through the process, remaining attentive to us the whole time. He showed us around the dealership and introduced us to the service people. As a result, we never felt the stress we have felt during the past 50 years of purchasing and leasing vehicles. After the paperwork was completed, Greg thoroughly and knowledgeably explained and demonstrated all the details and “goodies” of the car. We particularly enjoyed his guided directions as he gave us the opportunity to experience “hands-on” many of the car's fun functions. We will definitely return to Robert Horne Ford and Greg Pope when we are ready to purchase our next vehicle. We highly recommend both Greg and the dealership. More

Fastest, fairest, easyest place in Arizona to buy a new car. I wanted to buy a new 2014 standard equipted Ford Fiesta ST in silver Ingot metalic, but after searching all over the state and talking to dealers, it I wanted to buy a new 2014 standard equipted Ford Fiesta ST in silver Ingot metalic, but after searching all over the state and talking to dealers, it seemed that this model did not exist anywhere near Arizona. In a last dich effort I contacted Robert Horne Ford, 116 miles from home, and sales rep Greg Pope. He found exactly what I wanted in state in less than 24 hours. I got the cash back and zero interest loan from Ford Credit, and a no hassel very quick buying experience. Made the long drive through the mountians worth the trip. Free roadside assistance insurance was also part of package. Total time from first contact to the Fiesta ST in my garage only 4 days. There is nothing not to like about Robert Horne Ford. They deliver more than promised, and so does my Fiesta ST. It delivers the best and most fun driving experience I've ever had. More

excellent experience I found the vehicle on cars.com and checked the availability. Ten minutes later I received a phone regarding the vehicle. Talked to Greg Pope and the I found the vehicle on cars.com and checked the availability. Ten minutes later I received a phone regarding the vehicle. Talked to Greg Pope and the next day I was driving it home. They were able to get me pre approved before I came in the dealership. No hassles. Great customer service! More

He did an excellent job as for sales, and explaining the system of the car, and how everything worked! Was a great car buying experience, and I would highly recommend this man for car sales! system of the car, and how everything worked! Was a great car buying experience, and I would highly recommend this man for car sales! More

My experience with Greg Pope at Robert Horne Ford was great. He was friendly and knowledgeable about the truck. He went above and beyond helping me purchase a truck. I would defiantly recommend this deal great. He was friendly and knowledgeable about the truck. He went above and beyond helping me purchase a truck. I would defiantly recommend this dealer and Greg Pope to anyone. Thanks Guys! More

Excellent Customer Service We were able to get a fantastic deal on the vehicle I wanted. Couldn't be happier! The customer service was excellent and everyone was friendly and he We were able to get a fantastic deal on the vehicle I wanted. Couldn't be happier! The customer service was excellent and everyone was friendly and helpful in getting us what we wanted! Have been a return customer here for years and will recommend them to anyone who is looking to buy a great vehicle. More

Everyone I dealt with treated me with respect and courtesy. Overall a pretty good experience but quite a bit of waiting during the negotiation process. Finance process was extremely fast. Dealer add- courtesy. Overall a pretty good experience but quite a bit of waiting during the negotiation process. Finance process was extremely fast. Dealer add-ons were window tint and glass etching, neither of which I wanted but they would not negotiate them since they were already installed as often is the case. This is a pet peeve of mine and I am sure most other consumers so if they really want to make us happy they could stop doing it. That said, it was still a pretty good deal and I would likely try them on another future purchase. More