Robert Horne Ford
Apache Junction, AZ
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Showing 327 reviews
Good visit My sales man was great, both of them. The vehicle was delivered to me in almost perfect condition. Their detail department(I assume it was them becaus My sales man was great, both of them. The vehicle was delivered to me in almost perfect condition. Their detail department(I assume it was them because it wasn’t there before it went to detail) left two chips in my door paint, but the rest of the truck was great. Finance manger was very professional and easy to work with. More
Great service department at Robert Horne Ford Service Department takes care to make sure my warranty care on my car is done within an hours wait time including a car wash. Thank you for making Service Department takes care to make sure my warranty care on my car is done within an hours wait time including a car wash. Thank you for making it easy to get in and out with no delays. More
SEAT BELT RECAL The appointment was scheduled for a Tuesday morning and we dropped it off the night before. The service tech was not very friendly and he seemed confu The appointment was scheduled for a Tuesday morning and we dropped it off the night before. The service tech was not very friendly and he seemed confused. When he realized that he had agreed with my husband to drop it off the night before he said well it's not going to be ready until 4 or 5 tomorrow afternoon. I told him that was fine. It ended up being ready mid morning. I let them know I would be there around 3:30. When I picked it up the guy I dealt with, Roy, was on the phone and another customer was ahead of me. When he got off the phone he dealt with the customer ahead of me and never acknowledged me when he walked away. Not even I'll be right with you. The other service guy next to him was surprised and he helped me, however didn't explain what was done. Even if it was for a recall we should get some kind of explanation. Not his fault because he didn't deal with me to begin with. More
Service Department...top notch Very professional team. Valued my time, got me in and out under 40 minutes. Team did not try to push unnecessary service. Will definitely schedule Very professional team. Valued my time, got me in and out under 40 minutes. Team did not try to push unnecessary service. Will definitely schedule future service with them. More
Great experience, friendly people , great price. I would recommend Horne Ford to any of my family or friends and expect them to receive same outstanding ex experience, friendly people , great price. I would recommend Horne Ford to any of my family or friends and expect them to receive same outstanding experience. More
Ford Fiesta They did a great job in getting me in a test drive in the car I wanted quickly, and onto financing. The paperwork went pretty quick to. About 2 hour They did a great job in getting me in a test drive in the car I wanted quickly, and onto financing. The paperwork went pretty quick to. About 2 hours and. I had my new car More
Horne Ford does the job right I have always had a good service experience at Horne Ford and they give good advice for maintaining my F250. Service writer Alex is very helpful. I have always had a good service experience at Horne Ford and they give good advice for maintaining my F250. Service writer Alex is very helpful. More
Quick service Got me in and out. My service advisor she was really friendly. I would recommend this dealership to my friends for all their service needs Got me in and out. My service advisor she was really friendly. I would recommend this dealership to my friends for all their service needs More
We had a great experience buying a new car I have been going to Horne Ford for many years i have had great experiences ! All the people that work for Horne Ford are great I have been going to Horne Ford for many years i have had great experiences ! All the people that work for Horne Ford are great More
Excellent Service & Ford Dealership Found everything just great. We had our 2018 ford since new from Robert Horne Ford and liked the great service we receive from the department. Thank y Found everything just great. We had our 2018 ford since new from Robert Horne Ford and liked the great service we receive from the department. Thank you so much for taking care of our car. More