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Robert Brogden's Garden City GMC - Service Center

Garden City, KS

4.4
122 Reviews

122 Reviews of Robert Brogden's Garden City GMC - Service Center

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July 02, 2024

Friendly, good service. Willing to work with you. I personally know most of the staff. More

by jdbitter27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Daniel’s
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Jul 03, 2024 -

Robert Brogden's Garden City GMC responded

Thank you for choosing Robert Brogden's Garden City GMC and for the kind words, we appreciate it! It's great to hear that you felt welcomed and supported by our team. We look forward to seeing you again and continuing to provide excellent service. Sincerely, the Team at Robert Brogden's Garden City GMC

July 02, 2024

I had good service but cost for repair to expensive. to get dealership to fix More

by SHHERNANDEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
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Jul 03, 2024 -

Robert Brogden's Garden City GMC responded

Thank you for sharing your experience with Robert Brogden's Garden City GMC. We understand your concern about repair costs and appreciate your feedback. Please feel free to reach out to us directly so we can discuss how we can assist you further. We value your business and hope to work with you again in the future. Sincerely, the Team at Robert Brogden's Garden City GMC

June 26, 2024

Love the service techs and advisors. I don’t like some of the changes since it became Brogdens like losing some local discounts. Also- the car wasn’t washed after a $750 service. More

by M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coleman Reed
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 27, 2024 -

Robert Brogden's Garden City GMC responded

Thank you for sharing your experience with us. We strive to maintain high standards and take your feedback seriously. Please reach out to us directly so we can address your concerns. Sincerely, the Team at Robert Brogden's Garden City GMC

June 17, 2024

Super nice people to work with. Always helpful and follow up with us after service work is completed. More

by CMCKENNA10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coleman Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2024 -

Robert Brogden's Garden City GMC responded

Thank you for your kind words and 5-star rating! We appreciate your positive feedback about our helpful team and follow-up after service. We look forward to assisting you again at Robert Brogden's Garden City GMC. Sincerely, the Team at Robert Brogden's Garden City GMC

June 16, 2024

Took three hours for an oil change. That’s way too long. My time is worth a lot. More

by CESAR.PENA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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Jun 18, 2024 -

Robert Brogden's Garden City GMC responded

At Robert Brogden's Garden City GMC, we strive to provide timely and efficient service. Please reach out to us directly so we can address your concerns. Thank you for sharing your thoughts with us. Sincerely, the Team at Robert Brogden's Garden City GMC

June 16, 2024

Good service from the mechanic, thanks to set me up, because I came in wrong appointment time, because I was told the wrong appointment time, and the lady (around 1PM) success to put me on schedule righ More

by Iwanaga308
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lady service manager ( around 1PM)
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Jun 18, 2024 -

Robert Brogden's Garden City GMC responded

Thank you for sharing your positive experience with Robert Brogden's Garden City GMC! We understand the mix-up with the appointment time and are glad we were able to get you in and out. We strive to provide excellent service and are glad you were taken care of promptly. Please visit us again for any future needs! Sincerely, the Team at Robert Brogden's Garden City GMC

June 15, 2024

I have taken my car to the service dept. ever since buying it in 2012 and have been pleased how I'm treated. They keep me informed when different services need to be done on my car. More

by RCRUSSELL4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All in service dept are good
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Jun 18, 2024 -

Robert Brogden's Garden City GMC responded

Thank you for choosing Robert Brogden's Garden City GMC for your service needs since 2012. We appreciate your loyalty and are glad to hear that you have been pleased with the treatment you've received. We aim to keep our customers informed and provide exceptional service. We look forward to continuing to assist you in the future. Sincerely, the Team at Robert Brogden's Garden City GMC

June 12, 2024

I was in for oil change and tire rotation. Service department in Garden City has been my go to for years. They are always very friendly and professional. Waiting room is very accommodating More

by FLEMINGJL23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m not sure of names.
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Jun 14, 2024 -

Robert Brogden's Garden City GMC responded

Thank you for choosing Robert Brogden's Garden City GMC for your recent oil change and tire rotation visit! We are thrilled to hear that our service department has been your go-to for years and that you found our team to be friendly and professional. We pride ourselves on providing excellent customer service and a comfortable waiting room experience. We look forward to welcoming you back for your future vehicle needs! Sincerely, the Team at Robert Brogden's Garden City GMC

June 02, 2024

Very pleasant and professional experience. All I came into contact with showed their appreciation for me being there. I appreciate their attention. More

by Steve Lehning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coleman Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eileen Foil, Carrie, Alfredo
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Jun 05, 2024 -

Robert Brogden's Garden City GMC responded

Thank you for the positive feedback, Steve! We are delighted to hear that you had a pleasant and professional experience at Robert Brogden's Garden City GMC. Our team always strives to show appreciation for our customers, and we are glad that it resonated with you. We hope to serve you again in the future. Thank you for choosing us! Sincerely, the Team at Robert Brogden's Garden City GMC

June 01, 2024

Robert Brogden’s GMC has been a pleasure working with on my 2019 GMC Denali from a new injector and clip to everyday service! More

by LEWSHANDYMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coleman Reed
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 04, 2024 -

Robert Brogden's Garden City GMC responded

Thank you for choosing Robert Brogden’s Garden City GMC for your 2019 GMC Denali services. We are thrilled to hear about your positive experience with us, whether it's routine maintenance or specific repairs. We look forward to continuing to provide you with top-notch service in the future. Drive safely! Sincerely, the Team at Robert Brogden's Garden City GMC

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