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Robert Brogden's Garden City GMC - Service Center

Garden City, KS

4.5
75 Reviews

75 Reviews of Robert Brogden's Garden City GMC - Service Center

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March 23, 2024

Excellent service, very friendly, helpful and understanding, they explained everything with detail make customers wanted to come back More

by nolan9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coleman Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2024 -

Robert Brogden's Garden City GMC responded

Thank you for your business and this review, Nolan. We are happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, the Team at Robert Brogden's Garden City GMC

Helpful
March 22, 2024

They have my needs as a priority in keeping my vehicle in working condition They take care of my vehicle More

by JACKIE51
Recommend Dealer
Yes
Employees Worked With
Good
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Mar 25, 2024 -

Robert Brogden's Garden City GMC responded

Jackie, we are so glad we could take care of all of your needs at Robert Brogden's Garden City GMC. Thank you for giving this feedback; we will be sure to share it with the team! Sincerely, the Team at Robert Brogden's Garden City GMC

Helpful
March 17, 2024

Great service department. Very friendly and helpful. Explained the complete service to be done Great job!! More

by defankhauser
Recommend Dealer
Yes
Employees Worked With
None
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Mar 20, 2024 -

Robert Brogden's Garden City GMC responded

Thank you for sharing this great feedback with us. We feel our service department is what makes Robert Brogden's Garden City GMC special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, the Team at Robert Brogden's Garden City GMC

Helpful
March 13, 2024

They have been great to work with these past 6 years. I can always depend on them getting my car back in working condition. More

by PATRICIA17
Recommend Dealer
Yes
Employees Worked With
Eileen
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Mar 15, 2024 -

Robert Brogden's Garden City GMC responded

Patricia, thank you for your kind words. We feel our service department is what makes Robert Brogden's Garden City GMC special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, the Team at Robert Brogden's Garden City GMC

Helpful
March 11, 2024

Superb They were kind, considerate and very helpful when looking for new tires for me. More

by JACKIE51
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alfredo and Carrie
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Mar 13, 2024 -

Robert Brogden's Garden City GMC responded

Thank you for leaving us this great review, Jackie! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, the Team at Robert Brogden's Garden City GMC

Helpful
March 09, 2024

Very professional, polite, helpful, and knowledgeable. She explained to me that they were running a little late. She arranged a ride home for me . I appreciated her assistance and diligence in solving the More

by DJCUTTER
Recommend Dealer
Yes
Employees Worked With
Carrie in service.
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Mar 11, 2024 -

Robert Brogden's Garden City GMC responded

Thank you so much for taking the time to share your feedback with us! We will share your comments with our team and we look forward to working with you again down the road. Sincerely, the Team at Robert Brogden's Garden City GMC

Helpful
March 01, 2024

Have been seeing the same service people for 6 years and they have been able to solve my car issues. More

by PATRICIA17
Recommend Dealer
Yes
Employees Worked With
Eileen Foil
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Mar 04, 2024 -

Robert Brogden's Garden City GMC responded

Patricia, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, the Team at Robert Brogden's Garden City GMC

Helpful
February 28, 2024

Good honest service. And great customer service. Would recommend to all. Thank yall for taking care of my truck More

by rangel_roy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coleman Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 01, 2024 -

Robert Brogden's Garden City GMC responded

Thank you for putting your trust in Robert Brogden's Garden City GMC, Roy! We pride ourselves in our service department’s ability to provide world-class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, the Team at Robert Brogden's Garden City GMC

Helpful
February 26, 2024

It was great. Very professional and pleasant. Caries helped with all my questions and was easy to work with More

by JGUYMON
Recommend Dealer
Yes
Employees Worked With
Carrie
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Feb 29, 2024 -

Robert Brogden's Garden City GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, the Team at Robert Brogden's Garden City GMC

Helpful
February 25, 2024

Great but long wait! Honestly, I do not have anything more to say about this. Sorry. More

by jeffreydavidsiegel
Recommend Dealer
Yes
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Feb 28, 2024 -

Robert Brogden's Garden City GMC responded

Jeffrey, we are glad to hear that your visit was an overall positive one. Please contact us if you would like to further discuss the less satisfying aspects of your experience, so we may continue to grow as a dealership and provide excellent customer service. Sincerely, the Team at Robert Brogden's Garden City GMC

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