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Robert Brogden's Garden City GMC - Service Center

Garden City, KS

4.4
147 Reviews

147 Reviews of Robert Brogden's Garden City GMC - Service Center

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January 27, 2025

They were kind and friendly. Provided good service at a reasonable price. Highly recommend going there. More

by drjaykeeler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Gomez
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Jan 27, 2025 -

Robert Brogden's Garden City GMC responded

Thank you for the wonderful review! We're thrilled to hear about your experience at Robert Brogden's Garden City GMC. Our team is dedicated to providing kind and friendly service at reasonable prices, and it's great to know you appreciated that. We truly appreciate your recommendation and look forward to seeing you again soon! Sincerely, the Team at Robert Brogden's Garden City GMC

January 24, 2025

The experience was great. Took care of us. Didn't have to travel very far. More

by WILLIEFRIESEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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Jan 24, 2025 -

Robert Brogden's Garden City GMC responded

Thank you for your wonderful review! We're thrilled to hear that your experience at Robert Brogden's Garden City GMC was great and that we were able to take care of you without you having to travel far. We appreciate your feedback and hope to see you again soon! Sincerely, the Team at Robert Brogden's Garden City GMC

January 24, 2025

The service was very good and completed at a good time. They covered everything that was wrong and they kept me informed through the whole process. More

by MIKE990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department.
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Jan 24, 2025 -

Robert Brogden's Garden City GMC responded

Thank you, Mike, for sharing your experience with us! We're glad to hear that you received excellent service and that we kept you informed throughout the process at Robert Brogden's Garden City GMC. Your feedback is important to us, and we appreciate your support. We look forward to serving you again in the future! Sincerely, the Team at Robert Brogden's Garden City GMC

January 23, 2025

They are amazing and they are just like family! !! Been with them since western motors for 35 years and will not go any where else!!! More

by BBRIMM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Jan 23, 2025 -

Robert Brogden's Garden City GMC responded

Thank you so much for your kind words! We truly appreciate your loyalty to Robert Brogden's Garden City GMC over the years. It's wonderful to hear that you feel like family with us. We look forward to continuing to serve you for many more years to come! Sincerely, the Team at Robert Brogden's Garden City GMC

January 17, 2025

Alfredo Caro, Service Dept, was very informative, friendly and extremely helpful. And the service time took about as long as he predicted. More

by MLBRYANT1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo Caro
Report | Print
Jan 18, 2025 -

Robert Brogden's Garden City GMC responded

Thank you for your wonderful review! We're thrilled to hear that our Service Department, particularly Alfredo Caro, provided you with informative and friendly service, and that the service time met your expectations. Your feedback is greatly appreciated! We look forward to seeing you again at Robert Brogden's Garden City GMC! Sincerely, the Team at Robert Brogden's Garden City GMC

January 16, 2025

Software upgrade on my Sierra was performed quickly. All staff exceptionally nice. Waiting room wonderful with lots of light pouring in from windows. More

by RCLINE474
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eileen
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Jan 17, 2025 -

Robert Brogden's Garden City GMC responded

Thank you for your kind review! We're thrilled to hear that your software upgrade on your Sierra was completed quickly and that you found our staff to be exceptionally nice. It's great to know you enjoyed our waiting room as well! We appreciate your feedback and look forward to assisting you again at Robert Brogden's Garden City GMC. Sincerely, the Team at Robert Brogden's Garden City GMC

January 11, 2025

I was not happy with the service they ordered the wrong parts and tried to find the correct parts l don’t believe them More

by Oscar Catalan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cole Reed
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2025 -

Robert Brogden's Garden City GMC responded

Thank you for sharing your experience with us, Oscar. We understand your frustration regarding the service and the issues with the parts ordered. Your feedback is valuable, and we encourage you to reach out to us directly so we can address your concerns and work towards a solution. We appreciate your input and look forward to the opportunity to improve your experience. Sincerely, the Team at Robert Brogden's Garden City GMC

January 09, 2025

They got me right in and found the problem and fixed it . Service people were professional and very accommodating to my needs and understanding of my situation. Got in and out in an hour . More

by PATRICKSTIVERS13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Jan 10, 2025 -

Robert Brogden's Garden City GMC responded

Thank you, Patrick, for your wonderful review! We're thrilled to hear that our service team at Robert Brogden's Garden City GMC was able to address your needs efficiently and professionally. It’s great to know you were in and out in just an hour. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, the Team at Robert Brogden's Garden City GMC

January 05, 2025

This staff is ver friendly and the service department is very professional and the wait time for service was very good. More

by KEVIN.SHILLING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Jan 07, 2025 -

Robert Brogden's Garden City GMC responded

Thank you for the wonderful review, Kevin! We're thrilled to hear that you found our staff friendly and our service department professional. It's great to know that your wait time was satisfactory as well. We appreciate your feedback and look forward to serving you again at Robert Brogden's Garden City GMC! Sincerely, the Team at Robert Brogden's Garden City GMC

January 04, 2025

Robert Borden’s dealership performed my recall work without any issues and in a timely manner More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Jan 06, 2025 -

Robert Brogden's Garden City GMC responded

Thank you for sharing your experience, Rob! We're glad to hear that Robert Brogden's Garden City GMC was able to assist you with your recall work smoothly and efficiently. If you have any further needs or questions, feel free to reach out. We look forward to seeing you again! Sincerely, the Team at Robert Brogden's Garden City GMC

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