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Robert Brogden's Garden City GMC - Service Center

Garden City, KS

4.4
122 Reviews

122 Reviews of Robert Brogden's Garden City GMC - Service Center

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December 10, 2024

It’s always a good service when they service my truck or anything else they do to it More

by leogaraiza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Dec 11, 2024 -

Robert Brogden's Garden City GMC responded

Thank you for your kind words! We truly appreciate your feedback and are delighted to hear that you consistently receive good service for your truck at Robert Brogden's Garden City GMC. We look forward to assisting you again in the future! Sincerely, the Team at Robert Brogden's Garden City GMC

December 08, 2024

Eileen and Carrie are wonderful and easy to work with making visits to service department a great experience! More

by KMUNYAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eileen, Carrie
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Dec 10, 2024 -

Robert Brogden's Garden City GMC responded

Thank you! We truly appreciate your kind words about Eileen and Carrie and our service department. We are thrilled to hear that your visits have been great experiences. We look forward to seeing you again at Robert Brogden's Garden City GMC! Sincerely, the Team at Robert Brogden's Garden City GMC

November 27, 2024

The mechanics were unable to find a pretty noticeable and obvious oil leak. It ended being something as simple as oil cooler lines leaking and they couldn't see that even when it leave a dinner plate size st More

by apstarr31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I worked with service, not sales service was friendly I'll give them that just not good at what they do.
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Dec 02, 2024 -

Robert Brogden's Garden City GMC responded

Thank you for sharing your experience with us. We appreciate your feedback regarding the oil leak issue. It's important to us that we address all concerns and ensure the highest standards of service at Robert Brogden's Garden City GMC. We invite you to contact us directly so we can discuss your experience further and work towards a resolution. Your satisfaction is our priority. Sincerely, the Team at Robert Brogden's Garden City GMC

November 26, 2024

They are always very courteous and timely with their work. They have a great ability to diagnose problems. Appreciate them very much More

by Bill Hatcher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eileen and Carey
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Nov 27, 2024 -

Robert Brogden's Garden City GMC responded

Thank you for your wonderful feedback! We’re thrilled to hear that you found our team at Robert Brogden's Garden City GMC to be courteous and timely. Your appreciation for our diagnostic skills means a lot to us. We look forward to assisting you again in the future! Sincerely, the Team at Robert Brogden's Garden City GMC

November 16, 2024

Good service great customer care did a quick and clean job on my car thank yall More

by PETERFEHR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coleman Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2024 -

Robert Brogden's Garden City GMC responded

Thank you for your wonderful review! We're thrilled to hear that you experienced great customer care and that we could provide a quick and clean job on your car. We appreciate your kind words and look forward to seeing you again at Robert Brogden's Garden City GMC! Sincerely, the Team at Robert Brogden's Garden City GMC

November 16, 2024

Very curtious staff they’ve done all my services for the last several years won’t take nothing to Lewis motors had a bad experience once More

by DENNISCLARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elaine and don’t remember the other lady
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Nov 19, 2024 -

Robert Brogden's Garden City GMC responded

Thank you for the great review! We're thrilled to hear you've had consistently positive experiences with our courteous staff at Robert Brogden's Garden City GMC over the years. Your loyalty means a lot to us, and we appreciate you choosing us for your service needs. We look forward to continuing to serve you! Sincerely, the Team at Robert Brogden's Garden City GMC

November 09, 2024

Friendly, seemed to be very considerate of my issues. Will reschedule for another check when my car us cold. More

by Jfarris1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coleman Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

Robert Brogden's Garden City GMC responded

Thank you for your kind words! We're glad to hear that you felt our team was friendly and considerate of your issues at Robert Brogden's Garden City GMC. We look forward to seeing you again when you're ready to reschedule for another check. Don't hesitate to reach out if you need anything in the meantime! Sincerely, the Team at Robert Brogden's Garden City GMC

November 02, 2024

My truck was not washed, they handed me my keys and said if it isn’t out front it’s in the back parking lot. Now I know I was there for warranty work on a vehicle I didn’t purchase at this dealership, but I More

by ROCKCHALKIDOC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Coleman Reed
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Never even met this person
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Nov 04, 2024 -

Robert Brogden's Garden City GMC responded

Thank you for your feedback. We appreciate you choosing Robert Brogden's Garden City GMC for your truck's warranty work. We understand the importance of a clean vehicle and the clarity of pickup location. We aim to provide a positive experience for all our customers, regardless of where the vehicle was purchased. If you have any further concerns or if we can assist you with anything else, please don't hesitate to reach out to us directly. We look forward to improving your experience in the future. Sincerely, the Team at Robert Brogden's Garden City GMC

October 06, 2024

Friendly, prompt service! I call Brogden's to check my GMC and they had it serviced in les than 3 days. More

by mystrang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coleman Reed
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reed had one of the ladies help me.
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Oct 08, 2024 -

Robert Brogden's Garden City GMC responded

Thank you for your wonderful review! We're thrilled to hear that you received friendly and prompt service at Robert Brogden's Garden City GMC. It's great to know that we could service your GMC in less than three days. We appreciate your business and look forward to assisting you again in the future! Sincerely, the Team at Robert Brogden's Garden City GMC

October 05, 2024

The service department is great,however, the finance manager in sales has zero respect for anyone's time or money and you can depend on it taking at least 2 days to complete a purchase even with perfect More

by COREY.LINVILLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coleman Reed
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Rodriguez, Giovanna
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Oct 08, 2024 -

Robert Brogden's Garden City GMC responded

Thank you for your feedback. We appreciate your kind words about our service department and staff members like Giovanna and Jeff. It's important for us to provide a consistent and respectful experience throughout our dealership, including in the finance and sales departments. We take your concerns seriously and encourage you to reach out to us directly at Robert Brogden's Garden City GMC to discuss your experience further. Your insights help us improve our services, and we hope to serve you better in the future. Sincerely, the Team at Robert Brogden's Garden City GMC

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