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Robert Brogden Buick GMC - Service Center

Olathe, KS

4.5
2,005 Reviews
Call Service Center (913) 712-9342

2,005 Reviews of Robert Brogden Buick GMC - Service Center

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May 25, 2022

They were able to inspect my issue and fix my car in an extremely timely manner. Always friendly staff and well taken care of. More

by Ryansayler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown
Report | Print
May 27, 2022 -

Robert Brogden Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Robert Brogden Buick GMC Team

May 19, 2022

As soon as I pulled into the garage, a technician and staff member were immediately present to take possession of the car for servicing. More

by KDRoger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown, Aurora Reed
Report | Print
May 22, 2022 -

Robert Brogden Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Robert Brogden Buick GMC Team

May 19, 2022

Always very helpful, professional and pleasant to work with. The Service Staff are top notch. More

by DEBBIE6569
Recommend Dealer
Yes
Employees Worked With
Alyssa Waller
Report | Print
May 22, 2022 -

Robert Brogden Buick GMC responded

Debbie, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, The Robert Brogden Buick GMC Team

May 19, 2022

Aurora and the service staff are top notch. They always take care of the customer. Great experience! More

by CHADV0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aurora Reed
Report | Print
May 22, 2022 -

Robert Brogden Buick GMC responded

Thank you so much for the nice review, Chad! We really appreciate this feedback and we'll be certain to share your compliments with Aurora and the rest of the staff. We pride ourselves on offering high-quality customer service, and we're glad we were able to take care of you. It was our pleasure! Sincerely, The Robert Brogden Buick GMC Team

May 18, 2022

Staff was friendly, courteous, and very informative. Recognized a couple members and was reminded of one that I had not recognized. They were all attentive. More

by RSQD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown, Aurora Reed
Report | Print
May 18, 2022 -

Robert Brogden Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Robert Brogden Buick GMC Team

May 17, 2022

As a return customer with a rather unique last name, most of the ladies remember the vehicle and me. Curtesy is outstanding as well as the service. Plus, the girls are cute. Bought the vehicle there and the More

by HMD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aurora Reed
Report | Print
May 18, 2022 -

Robert Brogden Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Robert Brogden Buick GMC Team

May 17, 2022

Helped me with something I should have been able to do myself. No charge! Thanks! More

by BEN-KSUCATS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown, Aurora Reed
Report | Print
May 18, 2022 -

Robert Brogden Buick GMC responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Robert Brogden Buick GMC Team

May 15, 2022

Excellent! Aurora is simply excellent! I have been working with her for a couple of years now and see no reason to change. She’s knowledgeable and I trust her. More

by CLIFFKELLEY1955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aurora Reed
Report | Print
May 16, 2022 -

Robert Brogden Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Robert Brogden Buick GMC Team

May 15, 2022

Tessa was a very good service writer she kept me up-to-date on my vehicle which made me feel comfortable. Very good experience! More

by Jeff Gregg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown, Aurora Reed
Report | Print
May 16, 2022 -

Robert Brogden Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Robert Brogden Buick GMC Team

May 14, 2022

Quick, efficient service. Clean, friendly atmosphere. Great job! We will be back for future service needs! More

by rocchocmd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown, Aurora Reed
Report | Print
May 16, 2022 -

Robert Brogden Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Robert Brogden Buick GMC Team

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