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Robert Brogden Buick GMC - Service Center

Olathe, KS

4.5
2,005 Reviews
Call Service Center (913) 712-9342

2,005 Reviews of Robert Brogden Buick GMC - Service Center

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June 19, 2022

Quick and easy to work with. Helpful about what is needed for the next service. More

by SMITH.N.VALERIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown, Aurora Reed
Report | Print
Jun 22, 2022 -

Robert Brogden Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Robert Brogden Buick GMC Team

June 18, 2022

Good visit. Quick service. Didn’t feel like they were trying to get in my pocketbook. I’ll return in the future. More

by reifjo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown
Report | Print
Jun 21, 2022 -

Robert Brogden Buick GMC responded

Thanks for leaving this wonderful feedback! Sincerely, The Robert Brogden Buick GMC Team

June 17, 2022

Oil change and tire rotation plus inspection - brought car at appointment time and work was completed quickly and satisfactorily. Courteous service and comfortable waiting space. More

by RBANNIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown
Report | Print
Jun 21, 2022 -

Robert Brogden Buick GMC responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, The Robert Brogden Buick GMC Team

June 17, 2022

Awesome service dept and Always professional! !!! They take pride in what they do and it shows!! More

by setops
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown, Aurora Reed
Report | Print
Jun 21, 2022 -

Robert Brogden Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Robert Brogden Buick GMC Team

June 16, 2022

What is a great service experience the car was done in a timely matter was called when it was done very happy with the service thank you More

by Jeff Gregg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown, Aurora Reed
Report | Print
Jun 17, 2022 -

Jeff Gregg responded

So happy with the service I purchased a new GMC truck from Philip Miller what a great salesman!

Jun 17, 2022 -

Robert Brogden Buick GMC responded

Thanks for your perfect review, Jeff! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Robert Brogden Buick GMC Team

June 15, 2022

The service was good, fast and as described. There was an issue and they have taken steps to resilve. More

by SCOFFELT22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown, Aurora Reed
Report | Print
Jun 17, 2022 -

Robert Brogden Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Robert Brogden Buick GMC Team

June 12, 2022

My A/C stopped working, they were able to get me right in and fix the problem. More

by FRANKLAND751
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown, Aurora Reed
Report | Print
Jun 14, 2022 -

Robert Brogden Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Robert Brogden Buick GMC Team

June 11, 2022

Asked for new wipers and it was forgotten. Did not happen, and I did not wasn’t too wait afterwards. More

by teana89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kristie Brown
Report | Print
Jun 13, 2022 -

Robert Brogden Buick GMC responded

Thank you for providing your feedback and letting us know about the issue. We hoped to contact you and discuss this personally, but were unable to find you in our system, based on your username.If you're open to discussing this further, please call our Service Manager, Kristie at 913-397-2044. We hope you allow us to regain your trust. Sincerely, The Robert Brogden Buick GMC Team

June 11, 2022

Easy to make an appointment, on time service, Waited for service and the wait was very speedy. More

by Walt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown, Aurora Reed
Report | Print
Jun 14, 2022 -

Robert Brogden Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Robert Brogden Buick GMC Team

June 10, 2022

Amazing Experience Great Staff Great mechanic s awesome purchase from a good dealer. Keep up the great job More

by 20racer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown
Report | Print
Jun 10, 2022 -

Robert Brogden Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Robert Brogden Buick GMC Team

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