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Robert Brogden Buick GMC - Service Center

Olathe, KS

4.5
2,005 Reviews

2,005 Reviews of Robert Brogden Buick GMC - Service Center

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June 24, 2022

Dealership is clean, very friendly people. The service team did not pressure me to make unnecessary repairs. They only told me what to watch for and come back as needed More

by jwibbenmeyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown
Jun 25, 2022 -

Robert Brogden Buick GMC responded

Thank you for taking the time to write about your experience with us! At Robert Brogden Buick GMC, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy our team was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Sincerely, The Robert Brogden Buick GMC Team

June 24, 2022

Very easy to work with. I am 83 years old and they were very helpful to me More

by anniem22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown, Aurora Reed
Jun 25, 2022 -

Robert Brogden Buick GMC responded

Thank you so much for taking the time to share your feedback with us, Annie! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Robert Brogden Buick GMC Team

June 23, 2022

Ryan OConner did a great job! Financing was also a quick and easy process! I will recommend! More

by andypeoples
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrie Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan OConner
Jun 24, 2022 -

Robert Brogden Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Robert Brogden Buick GMC Team

June 23, 2022

Quick and friendly service. Called with details prior to repairs. Repairs done on time. Clean facility. More

by tpshaughnessy99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown, Aurora Reed
Jun 24, 2022 -

Robert Brogden Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Robert Brogden Buick GMC Team

June 23, 2022

Very pleasant to work with and service was done in a timely manner. Very good job. More

by RJOLLEY01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown
Jul 01, 2022 -

Robert Brogden Buick GMC responded

It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

June 22, 2022

Service department is organized and prepared when customer comes in for appointment. Attentive to concerns regarding service actions, as well as with follow-up. Service writers work great with the More

by srcoons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa in Service Writing, Kristie Brown, Aurora Reed
Jun 24, 2022 -

Robert Brogden Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Robert Brogden Buick GMC Team

June 22, 2022

This is a great place to purchase a vehicle. Friendly faces and great service to customers. More

by LADERRICK.COLLINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aurora Reed
Jun 24, 2022 -

Robert Brogden Buick GMC responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Sincerely, The Robert Brogden Buick GMC Team

June 22, 2022

Very courteous and friendly prompt on the work needed to be done. Scheduling was easy and quick. More

by VICKIASHBY2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown
Jun 24, 2022 -

Robert Brogden Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Robert Brogden Buick GMC Team

June 22, 2022

Very smooth and easy. Our service advisor was knowledgeable about the warranty and how to handle it More

by budstroud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aurora Reed
Jun 24, 2022 -

Robert Brogden Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Robert Brogden Buick GMC Team

June 22, 2022

The staff is knowledgeable and very friendly. I will always go there for service on my Terrain. More

by KIM.BARTHOL88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown
Jun 24, 2022 -

Robert Brogden Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Robert Brogden Buick GMC Team

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