Robert Brogden Buick GMC - Service Center
Olathe, KS
2,000 Reviews of Robert Brogden Buick GMC - Service Center
Purchased a used Sierra from another GMC dealer in my area due to a personal connection. However too far away for routine maintenance. Didn't know what to expect from Brogden, but excellent first experie area due to a personal connection. However too far away for routine maintenance. Didn't know what to expect from Brogden, but excellent first experience. Called for a Saturday appointment for a simple oil change/rotation, was able to get me scheduled first thing Saturday just a couple days before, and had me in and out within 90 minutes and they were already quite busy. Service tech was super friendly and helpful, and glad to have such a great first experience as they'll be servicing this vehicle for years to come. More
what is a SVC Admin Fee? Do you feel it appropriate to charge me for someone to process my LOF.....I made the appointment on line get a kiosk and allow me the savings of che Do you feel it appropriate to charge me for someone to process my LOF.....I made the appointment on line get a kiosk and allow me the savings of checking in my truck rather than charging me $5.00 every time I get a LOF More
Bought a new 1500 Denali in 2021. Since then, I have had to bring back the truck for service 6 different times for the same issue. Each time I was told the issue was corrected to on Since then, I have had to bring back the truck for service 6 different times for the same issue. Each time I was told the issue was corrected to only start driving again and have the rear end jumping all around. Phone calls are not returned and after putting new tires on it, since they said that was the issue, it appears they do not know what they are doing from a service advisor position nor a technician perspective. I would recommend taking your vehicle somewhere else if warranty work is needed. More
Josh is a a xxxxx! He never lets you talk and treats you as youre stupid. People interupt his day and he has the same attitude on the phone. Ive bought 2 cars from yo He never lets you talk and treats you as youre stupid. People interupt his day and he has the same attitude on the phone. Ive bought 2 cars from you and always bring them back for service.Next time I will not deal with him! More
The service I received for my 2014 was great. The recall was fixed quickly and and additional purchase I made to self-install was completed before I left the service department. The recall was fixed quickly and and additional purchase I made to self-install was completed before I left the service department. More
They got my truck in and fixed a known brake pad issue the same day. Unfortunately, my truck was hit in the parking lot and I have to deal with getting it fixed, but not their fault. They were quick to le the same day. Unfortunately, my truck was hit in the parking lot and I have to deal with getting it fixed, but not their fault. They were quick to let me know. More