Robert Brogden Buick GMC - Service Center
Olathe, KS
1,860 Reviews of Robert Brogden Buick GMC - Service Center
They provided faster, efficient service very courteous, and mindful to work around my schedule. I return again. This is my second vehicle I’ve had with a dealership. and mindful to work around my schedule. I return again. This is my second vehicle I’ve had with a dealership. More
Great service. Had shuttle service and car fixed right the first time. Friendly and helpful people Had shuttle service and car fixed right the first time. Friendly and helpful people More
My only minimal complaint was that I scheduled the service online and I received 2 emails saying that they had received my request and that someone would get back to me to confirm the scheduled appoin service online and I received 2 emails saying that they had received my request and that someone would get back to me to confirm the scheduled appointment, but I never got a text, email or phone call to actually confirm the appointment. More
Everyone was polite and courteous. They cared after the sell to insure everything was good with my new truck They cared after the sell to insure everything was good with my new truck More
Robert Brogden and Max, service advisor, were SO helpful and got my car taken care of in 2 days after I wasted a week somewhere else. They worked with me through every detail and were so helpful. I’m so tha and got my car taken care of in 2 days after I wasted a week somewhere else. They worked with me through every detail and were so helpful. I’m so thankful for them and all they did to get me back on the word quickly! More
I have purchased two vehicles, referred to you, and sometimes use your service department. My experience yesterday? I spent $273 and no one could say thank you? No the service advisor nor the person sometimes use your service department. My experience yesterday? I spent $273 and no one could say thank you? No the service advisor nor the person who took my money? I mentioned to my advisor that I was told of a recall and he said nothing. I wasn't expecting the work to be done, but he didn't follow up with me, offer to schedule later, etc. I won't be returning. More
Brian was great to work with and the oil change was fast. Would definitely bring my vehicles here again. Would definitely bring my vehicles here again. More
Great service team all around. Very impressed with the size of their service bay area. Very impressed with the size of their service bay area. More
Was Great, while the wait was exoectidly not exciting, it can't be helped and was good. Free Wifi and Charging Station was very nice to have, Very friendly and great place to go. Had a quick questionb avou can't be helped and was good. Free Wifi and Charging Station was very nice to have, Very friendly and great place to go. Had a quick questionb avout something that seemed to have poofed from car and Brian went out and checked with the techs to see if anything happened, Turns out passenger had ended up sitting on it and did not know it. More
The staff was so accommodating in assisting me to get a second key for my vehicle that I purchased from another dealer. Jim in Parts and Max in Service are the best! second key for my vehicle that I purchased from another dealer. Jim in Parts and Max in Service are the best! More