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Robert Brogden Buick GMC - Service Center

Olathe, KS

4.3
1,860 Reviews

1,860 Reviews of Robert Brogden Buick GMC - Service Center

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September 20, 2023

Timely, professional service. Worked quickly while I waited. Completed more quickly than anticpated. Great experience More

by jtpeterzalek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Everhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2023 -

Robert Brogden Buick GMC responded

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Robert Brogden Buick GMC. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, The Robert Brogden Buick GMC Team

September 16, 2023

Very easy to work with. Timely appointment; service was great; with a short time in the waiting room. More

by HODGESALLIANCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Everhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Robert Brogden Buick GMC responded

Thank you for the kind words. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Robert Brogden Buick GMC, we value our customers and we look forward to seeing you down the road. Sincerely, The Robert Brogden Buick GMC Team

Sep 19, 2023 -

HODGESALLIANCE responded

*****

September 16, 2023

Highly Impressed with overall experience. Staff was great. I would highly recommend this place for service! More

by halljr668
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Storey
Sep 18, 2023 -

Robert Brogden Buick GMC responded

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Robert Brogden Buick GMC. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, The Robert Brogden Buick GMC Team

September 12, 2023

Great experience! Jake’s transparency and efficiency is a breath of fresh air. I will be back! More

by jtunderwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Blackman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2023 -

Robert Brogden Buick GMC responded

We appreciate you for letting others know about your experience, JT! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Robert Brogden Buick GMC Team

September 07, 2023

Service was excellent, and the staff did a good job of communicating with me. I would have given 5 stars, but $122 seemed a little excessive for an oil change. More

by jslotsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Everhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2023 -

Robert Brogden Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Robert Brogden Buick GMC Team

September 04, 2023

Brian land took great care of us. Fit us in. Professional. Timely. Friendly. We appreciate it More

by jpaulmay65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Land
Sep 05, 2023 -

Robert Brogden Buick GMC responded

It’s great to know that Brian provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, The Robert Brogden Buick GMC Team

September 02, 2023

The employees were friendly and services performed on my car we’re great. The wait time was exceptionally long. More

by labragg25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Storey
Sep 05, 2023 -

Robert Brogden Buick GMC responded

Thanks for your great review. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Robert Brogden Buick GMC Team

September 01, 2023

Once scheduled, the service department completed the service in a timely manner. Customer Service Tech was friendly and knowledgeable. More

by dhutch68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Everhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2023 -

Robert Brogden Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Robert Brogden Buick GMC Team

August 31, 2023

There was an initial communication issue regarding when I wanted to get my truck back after an oil change and cabin filter as there was an issue with a running board that would have to be resolved at a later More

by kcstorm50
Recommend Dealer
Yes
Employees Worked With
Joshua Storey
Sep 01, 2023 -

Robert Brogden Buick GMC responded

It’s great to know that Joshua provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, The Robert Brogden Buick GMC Team

August 26, 2023

I was very pleased with my last visit. Lee Habiger was very pleasant to work with and kept me informed with everything going on. I felt like he took care of me and that's not always someth More

by MROBINS25
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Habiger
Aug 28, 2023 -

Robert Brogden Buick GMC responded

It’s great to know that Lee provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, The Robert Brogden Buick GMC Team

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